HELP US ADVANCE AMERICAS’ MORE INCLUSIVE FINANCIAL SYSTEM
Open positions

Senior UX/UI designer

With multiple investors under our belt, we are a fast growing US fintech company dedicated to building a B2C ecosystem for those who are traditionally overlooked by US financial institutions.

What You’ll Be Doing

  • Support the Marketing and IT departments with mockups, UX research, user experience design and usability testing.
  • Make strategic and tactical UX/UI decisions related to design and usability as well as features and functions.
  • Define problem statement with stakeholders, define assumptions, and validate assumptions with data.
  • Develop hypothesis intended to drive outcomes. Design solutions to test against the market, and define tests. With the ability to collect feedback, iterate and run a continuous always on process until business outcomes are meant.
  • Communicate with developers and QA their work from a design stand point.

What We Look For In You

  • Prototyping (Figma, Sketch etc.)
  • Experience with user testing tools
  • Adobe CC (Photoshop, Illustrator, Adobe XD)
  • Heat maps or session based recording tools (e.g. Fullstory, Hotjar, Mouseflow etc.)
  • Working knowledge of HTML, CSS required
  • Additional knowledge in JavaScript and JavaScript libraries such as Jquery, foundation, React.js, Material UI is a plus, but not needed
  • Motion graphics experience is a plus

We offer:

  • Full-time, remote or office space
  • International team of experienced and talented professionals
  • Ability to become a leader in a fast-growing team
  • Offsite corporate events in Mexico / Canada / US
Perks & Benefits

Competitive salary

Discretionary bonus program

Flexible vacation policy

Medical, Dental & Vision

Commuter benefits

Company values
B9

We are not a bank, and we do not give loans. We do more important things, such as helping B9 members to have steady and predictable cash-flow so they can keep realizing their dreams, develop socially and thrive. As we support our customers, B9’s culture is built on supporting each team member’s efforts and recognizing their contributions. We create a workplace where people can find opportunities to thrive.

Our customers come from various backgrounds, many of them are young workers, part-time students, gig workers, and New-To-Amercia. Same way as we at B9 we strive for diversity of thought, communication, background, experience and more.

Our product lowers barriers to access to finance for millions of hardworking Americans and newcomers each year. As we build products, we approach our engineering and design with inclusion in mind.

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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints

Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email compliance@mbanq.com