Credit Risk Analyst – B9 Advance℠


Location: Remote

B9 is a fast-growing fintech company helping hardworking Americans access better financial tools and services. Through the B9 App, members can access B9 Advance℠, digital banking services, a Visa® debit card, cashback rewards, and tools designed to improve financial wellness. As we continue to scale, we are focused on using data and technology to create a better financial experience for millions of customers across the United States.

About the Role

B9 is seeking a Credit Risk Analyst to support the daily monitoring and optimization of the B9 Advance℠ portfolio.

B9 Advance℠ is a cash advance and earned wage access product that helps eligible members access a portion of their expected income before payday. Advance eligibility and available amounts are determined based on recurring income patterns, account activity, and other risk and eligibility factors.

This is a fully remote position working with a distributed team. The role will analyze portfolio performance, identify trends, monitor key risk metrics, and provide data-driven recommendations to improve portfolio quality, customer outcomes, and business performance.

Key Responsibilities

  • Monitor daily portfolio performance and key risk metrics.
  • Track approval rates, repayment rates, losses, fraud, and portfolio utilization.
  • Identify emerging trends, risks, and growth opportunities.
  • Perform cohort, vintage, and customer behavior analyses.
  • Build and maintain dashboards and performance reports.
  • Measure the impact of product and strategy changes.
  • Provide actionable recommendations based on data analysis.
  • Work closely with Product, Data, Operations, and Marketing teams.

 Required Qualifications

  • 2+ years of experience in consumer lending, cash advance, EWA, payday lending, or fintech analytics.
  • Advanced Excel, SQL skills.
  • Experience analyzing large datasets.
  • Strong analytical and problem-solving skills.
  • Ability to work independently in a remote environment.

Preferred Qualifications

  • Experience with cash advance, payday loan, single-payment loan, or earned wage access products.
  • Understanding of approval rates, repayment rates, loss rates, fraud, and portfolio performance metrics.
  • Experience with cohort analysis, vintage analysis, customer segmentation, and portfolio reporting.
  • Experience with Power BI or similar BI tools.

 Success Metrics

  • Repayment Rate
  • Loss Rate
  • Fraud Rate
  • Portfolio Utilization
  • Revenue per Active User
  • Overall Portfolio Performance

 Why Join B9

  • Fully remote position.
  • Opportunity to work on a rapidly growing fintech product serving millions of customers.
  • High-impact role with direct visibility into portfolio performance and business results.
  • Collaborative, data-driven culture with opportunities for growth and ownership.
Perks & Benefits

Competitive salary

Discretionary bonus program

Flexible vacation policy

Medical, Dental & Vision

Commuter benefits

Company values
B9

We are not a bank, and we do not give loans. We do more important things, such as helping B9 members to have steady and predictable cash-flow so they can keep realizing their dreams, develop socially and thrive. As we support our customers, B9’s culture is built on supporting each team member’s efforts and recognizing their contributions. We create a workplace where people can find opportunities to thrive.

Our customers come from various backgrounds, many of them are young workers, part-time students, gig workers, and New-To-America. Same way as we at B9 we strive for diversity of thought, communication, background, experience and more.

Our product lowers barriers to access to finance for millions of hardworking Americans and newcomers each year. As we build products, we approach our engineering and design with inclusion in mind.

All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
B9 App
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help when you need it!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at [email protected], one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints

Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email [email protected]