HELP US ADVANCE AMERICAS’ MORE INCLUSIVE FINANCIAL SYSTEM
Open positions

Product Manager / Product Analyst


Job Summary

We are seeking a driven and analytical Product Manager / Product Analyst to lead the development and optimization of our core product offerings. This hybrid role requires a unique combination of product ownership and data-driven decision-making. You will work cross-functionally with engineering, data science, operations, marketing, and compliance teams to define product strategy, deliver features, and drive user and business outcomes.


Key Responsibilities

  • Product Leadership: Own the product roadmap for key features such as early paycheck advances and user account management. Translate customer needs and business goals into product specs and user stories.
  • Cross-functional Collaboration: Serve as the bridge between business, engineering data teams. Ensure successful product delivery with high quality and speed.
  • Data & Insights: Leverage user data, product metrics, and A/B testing to identify opportunities, measure impact, and guide iterative development.
  • Customer Focus: Deeply understand the needs of financially underserved users and advocate for seamless, transparent, and empowering product experiences.
  • Project Execution: Lead sprint planning, prioritize backlogs, write clear requirements, and ensure timely delivery of features.

Qualifications

  • 3–6 years of experience in product management or product analytics, preferably in fintech or digital consumer products.
  • Proven ability to manage products from ideation through launch and optimization.
  • Strong analytical skills; proficiency in SQL, Excel, and product analytics tools (e.g., Amplitude, Mixpanel, Looker).
  • Experience working with agile development teams.
  • Excellent communication and stakeholder management skills.
  • A passion for building products that solve real-world financial problems.

Preferred Qualifications

  • Experience with early wage access, digital wallets, or neobank platforms.
  • Background in data science or financial modeling is a plus.
  • Familiarity with regulatory requirements in consumer financial services (e.g., Reg E, Truth in Lending).
Perks & Benefits

Competitive salary

Discretionary bonus program

Flexible vacation policy

Medical, Dental & Vision

Commuter benefits

Company values
B9

We are not a bank, and we do not give loans. We do more important things, such as helping B9 members to have steady and predictable cash-flow so they can keep realizing their dreams, develop socially and thrive. As we support our customers, B9’s culture is built on supporting each team member’s efforts and recognizing their contributions. We create a workplace where people can find opportunities to thrive.

Our customers come from various backgrounds, many of them are young workers, part-time students, gig workers, and New-To-America. Same way as we at B9 we strive for diversity of thought, communication, background, experience and more.

Our product lowers barriers to access to finance for millions of hardworking Americans and newcomers each year. As we build products, we approach our engineering and design with inclusion in mind.

All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
B9 App
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help when you need it!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints

Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email compliance@mbanq.com