Open positions

Product Manager

Key Responsibilities

  • Analyzing and optimizing the onboarding process
  • Forming a proposal to improve the process
  • Working with data, analyzing the funnel, identifying growth points, generating and testing hypotheses
  • Reducing the cost of the current onboarding process
  • Launching new A|B tests to improve the onboarding process
  • Working with app stores/interacting with ASO team
  • Generating business requirements for design/development
  • Generate requirement for development of new regular BI reports
  • Preparing regular reports and presentations


  • Higher education: preferably technical or finance
  • Successful experience in Product Manager position for 4 years or more
  • Relevant experience in financial segment companies
  • Strong knowledge of SQL, ability to write complex queries
  • Good analytical skills, ability to analyze data and draw conclusions based on it
  • Practical skills in CustDev, product hypothesis generation and validation
  • Ability to explain complex things in simple language, based on numbers
  • Ability to dive deep and quickly into a subject area
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams

We offer

  • Full-time, relocation to Mexico-City
  • International team of experienced and talented professionals
  • Relocation/temporary location in Mexico / Canada / States
Perks & Benefits

Competitive salary

Discretionary bonus program

Flexible vacation policy

Medical, Dental & Vision

Commuter benefits

Company values

We are not a bank, and we do not give loans. We do more important things, such as helping B9 members to have steady and predictable cash-flow so they can keep realizing their dreams, develop socially and thrive. As we support our customers, B9’s culture is built on supporting each team member’s efforts and recognizing their contributions. We create a workplace where people can find opportunities to thrive.

Our customers come from various backgrounds, many of them are young workers, part-time students, gig workers, and New-To-America. Same way as we at B9 we strive for diversity of thought, communication, background, experience and more.

Our product lowers barriers to access to finance for millions of hardworking Americans and newcomers each year. As we build products, we approach our engineering and design with inclusion in mind.

mobile app
Free download for iOS and Android
No extra apps needed to move your funds
B9 App
Contacting B9 Customer Support

B9’s Customer Success Team is here to help when you need it!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.


Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email