


Select your personal categories
Select the categories you want to use the most every month. Cashback will be deposited by the 5th of the following month.
Spend at least $200
You will begin to earn cash back each month once you spend $200 within the categories selected.
Cashback Amount | Criteria |
0.5% to 5.0% | Depends on the merchant category codes selected |
Your cashback rewards will be automatically deposited into your B9 Account and can be used for any purchase or can be electronically transferred to a different account.
Monthly cashback amount will be credited to your account on the 5th of the following month.




mobile app
No extra apps needed to move your funds

B9’s Customer Success Team is here to help when you need it!
For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.
Our Agents are available for B9 members via in-app support tab:
Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)
Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)
Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.
For additional support you may phone us by clicking on the FAQ for our hours of availability.
Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email compliance@mbanq.com