How to get started
Download and register in B9 App
Setup your payroll deposit to B9 Account
Use your Zero Interest B9 Advance Pay
What your coworkers are saying
Don’t wait for paycheck anymore!
What else do you get for only $9.99/month
Everyday banking with
NO credit checks,
NO minimum balance,
NO overdraft fees.
Only need SSN or ITIN!
SSN & ITIN are accepted to open B9 Account.
Instant cash
Instant transfers between B9 members.
B9 Visa® Card
Pay everywhere Visa is accepted with your B9 Visa® Card or withdraw cash from ATM
Need Help?
Hablamos Español
Hablamos Español
B9 speaks Spanish
All-in-one
mobile app
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
No extra apps needed to move your funds
Legal
Contacting B9 Customer Support
B9’s Customer Success Team is here to help when you need it!
For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.
In-App Support
Our Agents are available for B9 members via in-app support tab:
Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)
Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)
Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.
For additional support you may phone us by clicking on the FAQ for our hours of availability.
Complaints
Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email compliance@mbanq.com