B9’s Customer Success Team is here to help you when you need us!
For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.
Our Agents are available for B9 members via in-app support tab:
Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)
Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)
Email Us You may email us at email@example.com, one of our friendly Customer Success Team members will answer in 24-48 hours.
For additional support you may phone us by clicking on the FAQ for our hours of availability.
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email firstname.lastname@example.org