When cash is tight, a denied return or a wasted trip costs you time and money you don't have to spare. Here are six rules Dollar General publishes itself about returns, refunds, and rewards, each checked against their site.

Can you return a DG Brand item with your receipt?

If you have the receipt, you can return a DG Brands (private label) item If you have the receipt, Dollar General's policy allows a full refund within 90 days of purchase.. Dollar General says refunds "are always given within 90 days of purchase".

What happens if you return a DG Brand item without a receipt?

No receipt still gets you something: an exchange or a gift card matching the item's value. Dollar General says it "will be exchanged for merchandise of equal value or a Gift Card".

What is Dollar General's general satisfaction guarantee?

Dollar General says it stands behind everything it sells. If you're not satisfied, Dollar General says it will exchange the item or refund your money, per its published guarantee.

Can you return an online order to a Dollar General store?

Don't make the trip. Orders placed online can't be returned in a physical store. Dollar General says "no returns of merchandise purchased online will be accepted" there.

How do you get a refund for a DG Delivery order?

Skip the call or the trip. For a DG Delivery problem, you can refund it yourself online. Dollar General says there's a "link on your order details page to process a self-service refund".

Can you return a Pickup or Delivery order without a paper receipt?

If you're returning a Pickup or Delivery order in-store, the order barcode works in place of a receipt. Dollar General says you can use it "as your receipt".

Does joining myDG cost anything?

There's no fee or paid tier to access myDG rewards. Dollar General says "once you've joined, you get access to all the great benefits".

Rules change, so use the links to check what's current before you act. If you're curious how other retailers compare, see how Walmart's return policy stacks up, or check Dollar Tree's return rules and Costco's return policy.

This article summarizes Dollar General's publicly posted policies as of the date written. Store-level staff may apply rules differently, and policies can change — check the linked pages or ask in-store before you rely on them.