INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Brian Ramsey
B9 is a great company that offers the world's best cash advance opportunities.The customer service is outstanding and persues excellence in assisting you.I recommend this company to anyone.
Ross Rudd
AMAZING I've never had no problems. Amazing acct for gig workers just like me. It's nice to access your check right away instead of waiting to payday.
shay
I love this company gave me a loan after my first deposit they did a awesome job when i lost my card as well will be banking with them for a long time
Koroush
New age of banking is here ! Being able to withdraw cash two weeks prior to payday is a life saver for people like myself who live paycheck to paycheck . getting paid two days early is also a life saver , fast and swift mailing of the debit card was also a breath a fresh air compared to other banks that take much longer to send a card that can be given much swifter.
Antonio Sherrell
Best Bank Advancement Incentive. I was browsing through the app and came across B9 and decided to give it a try. So after downloading it and seeing i can set up direct deposit via my employer. The best thing is you can get an advance up to your full paycheck.
Elizabeth Konkle
Fantastic service Enrollment was fast and easy. My direct deposit went through the same week, and I was immediately eligible to get an advance on my pay. The virtual card was useful while waiting in my card to arrive
Skye Allred
B9 is One of the best places to get your check deposited to and get an advance they give you almost 100% of your paycheck is convenient is well worth it
Rowena Abieras
At first I didn't think the app was legit but it is. I'm happy that there's an app that does advances for those who are self employed (gig worker). Thank you B9!
Matt Dominguez
B9 has been a great service, they have really came in clutch when I've needed funds asap! I tell all my friends and family about the service, and how they have to get enrolled to see for themselves. Thank you B9!!!!
Elia Ortega
To be quite honest if it wasn't for this app I wouldn't be surviving as well as I have been these last couple of months. Being a single mom of two young kids working a part-time job and going to school quite difficult but with this app I was able to take myself a few times with the headaches of not being able to pull out any additional funds
Michael
This great I got my pay check on time and I got to borrow money to pay off my bills. Still waiting on my card but I was still able to use without it,thank you so much
Jennifer
I was skeptical at first about the advances but it's great and easy to pay back. I also thought I wouldn't get paid 2 days early anymore but I do! I love my b9 account
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How does a debit card work?
Even today, there are people who still seem to miss the difference between bank card types. Despite a similar design, credit and debit cards are altogether different types of bank cards in terms of money processing and payment procedures. Another thing that confuses users is the term "credit card. It is often used as a mutual term for both card types. A credit card is a card that has a limited amount of funds that you can borrow from the bank as you make purchases. When you go over the established limit, you overdraft your credit card. This means that you will have to put back more cash than you had to. A debit card, in its turn, has no limit. So technically, you can't overdraft it because it will not let you do so. When paying with such a card, you only use the funds that you actually have - you don't borrow anything from the bank. Basically, you can't spend more than what you have. To be able to use your debit card in the future, however, you need to regularly replenish your balance.
What is a prepaid debit card?
A prepaid card is a banking product that is a card with funds credited to it, similar to the gift cards of retail chains, as well as those of mobile operators and Internet service providers. There is no annual or another maintenance fee for such cards. The client is only charged a fee for issuing the card, which depends on its face value. The cards can be plastic with a magnetic stripe and CVC2 code or virtual. This card is not personalized and is not linked to an account. The owner of this card can make any purchases within the limit, which is set on the balance of funds and the total amount of funds transferred to the card.
How to transfer money from a credit card to a debit card?
First, you need to make sure that such an option is possible and supported by the bank. Some credit cards only let you pay with them but not transfer funds from them or withdraw cash. If there is such an option, you require to study the conditions. There may be a certain limit and additional fee for a transaction. If you are happy with the provisions, you can apply the banking app to transfer the money from one account to another. There is a second, longer way. Withdraw cash from an ATM and then deposit on a debit card. This may be more beneficial in terms, but it all depends on your bank. Be sure to review your credit card policy. We recommend considering both options from the side of extra costs and choose whichever is more suitable for you.
How to find my debit card number without my card?
There are several ways to do this: Look in the contract. The contract always states the customer's personal account among all other information; You must have your passport with you. Some banks allow you to find out the necessary data without the client's identity document. In this case, you should have any card (charge or credit card) and the mobile phone to which it is linked; call the operator on the banking organization's hotline. Because personal account information is personal data, you must tell the operator your code word; Almost all banking institutions have applications that allow you to carry out many transactions online. By accessing your personal account, you can find out your personal details.
How to check if a debit card is active online?
If you have received a new debit card, you need to check whether it is active on the Internet. Firstly, call the bank where you received the card. Specialists will verify whether your card is active online through the bank system. The second way is to use the bank's online program. If you have subscribed to this system, you may activate your debit card via the Internet. This variant is not troublesome if you follow all the instructions and have a username and password from the account. If you are unable to activate it, contact the bank's customer support. As a rule, you may also try to make an online purchase in the store to see if your card is active online. In any case, if you have any difficulties and questions, contact the bank or the support service.
What to do if you lost your debit card?
If you lose your debit card, there is no need to panic. It is enough to take certain actions in time to secure your money. After finding the loss, the first thing you need to do is report it to your bank. They will block the card, which will save you from losing money. The phone number of your bank, by which you can report the loss, is easy to find on the Internet. The bank representative will not only block the card but will also tell you what needs to be done to issue a replacement. Usually, the bank does this on its own within a few working days. Many banks' cards can now be blocked through the application. This can save you precious minutes to prevent attackers from taking advantage of your money. Also, check your bank payment history to see if there have been any suspicious transactions in your account. If something like this is found, then save the information and transfer the data to your bank and/or police.
How to check balance on a Visa®Card debit card?
The easiest way to check your Visa®Card balance is to use the online bank. The process may vary slightly depending on which particular bank your card is issued with, but on average, you need to go to the website of your credit institution, go to the online bank section, enter your username and password, then confirm your entry with a text message. Go to the bank cards section, where you should see the current status of your funds. If you are on the street, the easiest way to check your account is by using a terminal or ATM. To do this, insert your card into the special slot on the device and enter your PIN. Choose menu item "Balance" or "Check balance. The ATM will offer to print the balance on a receipt or show it on the screen of the device.
How to add a debit card to Apple Pay?
Signing up for Apple Pay is easy; just follow the steps below: - Launch the Wallet application. This is a program that securely stores bank card numbers, shop cards, coupons, cinema tickets, etc. That is a virtual wallet. - The Apple Pay box appears. Click on "Add payment card" (plus in the top right corner). - In the new window, click Next. - Scan the card (this is, of course, faster - you just need to put it in the frame), or enter all the data manually (usually, manual entry is not required, as the camera itself recognizes everything except the CVC code) - When everything is approved, enter the CVC security code (the three digits on the back of the card) and accept the terms and conditions - Your phone receives a one-time SMS code which you use to complete the linkage That is all! The operation itself of connecting your card to Apple Pay will take minimum time, and you will end up with a convenient and secure payment system.
How to get a prepaid debit card?
A prepaid card does not differ from a regular debit card much. You have to put your money on prepaid cards just like with any other card. Use them to pay for goods at all shops that have an option of paying by card. Choose between major card providers such as Mastercard® and Visa®Card, depending on your needs. Register a new prepaid card in a bank that you usually go to or an organization that specializes in credit cards. After the card was registered, use it like a regular debit card. Do transfers, receive money from friends and family, pay for goods as long as you have enough money on your account.
What is the CVV on a debit card?
A CVV number is a special security code consisting of three-four digits. The code can be found on the opposite side of your debit card. Depending on the bank that issued your debit card, the number of digits in a CVV can insignificantly differ. What the abbreviation CVV stands for is the Card Verification Value, a numeric code that serves monetary safety and security purposes. It is extremely helpful because it ensures your funds are intact and no purchase with your card can be made without your permission. Often referred to as CVV2 numbers or CSC numbers, the extra-secure CVV codes are composed so that hackers and other fraudsters should fail to try to get the correct code to use your debit card and commit an unlawful act secretly.
How to stop a debit card payment?
Anyone may stop a transaction payment by debit card if such a need arises. If money has been debited from the card, call the customer support service. Contact a specialist, explain the situation and why you want to stop the payment. Usually, this information includes the amount and date of payment and the name of the seller. Also, the seller must contact a bank representative and explain what happened. Finally, if you want to stop an automatic payment, inform your issuer about it or change this function through the online application in the settings section. The bank has no right to refuse such a request to you and must consider it.
How do banks investigate disputes on debit cards?
In each bank, there are particular people that are responsible for resolving transaction frauds. These people, bank investigators, will firstly look at the data of the transaction which came under the question. It can be an IP address of the purchase made or the unusual timing for this card, and so on. When the cardholder claims that the seller somehow tricked them, some additional info about this merchant may be obtained. If the situation becomes serious in the opinion of the bank, then outside forces, such as the police or the Federal Bureau of Investigation, could be incorporated.
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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