INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
HUGO RAMOS
It is been a pleasure to apply and get this account I have no problems at all and I already set up direct deposit everything good 100% recommended
Elizabeth Konkle
Fantastic service Enrollment was fast and easy. My direct deposit went through the same week, and I was immediately eligible to get an advance on my pay. The virtual card was useful while waiting in my card to arrive
Janaya Andrews
I love the app so much it makes everything fast and easy to get to and when your low on funds this app really does help with that problem a lot I know that this app helps me so hey why don't you go ahead and download this app for your next payday
Kayla Krauter
Amazing app, it's so easy to use! Customer service is always super quick to respond and resolve whatever needs their attention. I always know my money's safe when I bank with B9!
David Baca
We were provided excellent customer service. All responses were prompt and professional. Clearly, the upfront statement on our policy stated it was limited which told us that our preliminary research was not well thought out.
kurbside
B9 is grrrrreat i really like this service and thanks B9 your the coolest awsomest app ever thanks so much be safe guys and god bless america give B9 a try seriously its grrrrrrrrrrrrreat
Rob G
I've had nothing but a positive experience with B9. Account set up with easy and Bank verification was less than a day. It took a week for my direct deposit to hit so that they could give me an advance but once they could verify the income it was a very simple process. I would recommend to anyone.
Matt Dominguez
B9 has been a great service, they have really came in clutch when I've needed funds asap! I tell all my friends and family about the service, and how they have to get enrolled to see for themselves. Thank you B9!!!!
Author
I was in a stressful spot when b9 helped.me with the money I had to come up with to keep my power on I have recommended b9 to multiple of my friends thank you b9
Dino Nunes
This is a fantastic card and they advance on your pay and every time you pay it back it goes up a little bit higher for the old grants even more money it's a great great service very happy I won't go anywhere else
Author
It's a good app only thing is they charge you atm fees I used AllPoint Atm thinking it would of been free but Nope still got charged
Carmen Jenkins
B9's tools are some of the best in the business. The bank also offers a full-service online experience and a great mobile app. They also have excellent checking and savings accounts, with no monthly fees, and a large ATM network.
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How to check if a debit card is active online?
If you have received a new debit card, you need to check whether it is active on the Internet. Firstly, call the bank where you received the card. Specialists will verify whether your card is active online through the bank system. The second way is to use the bank's online program. If you have subscribed to this system, you may activate your debit card via the Internet. This variant is not troublesome if you follow all the instructions and have a username and password from the account. If you are unable to activate it, contact the bank's customer support. As a rule, you may also try to make an online purchase in the store to see if your card is active online. In any case, if you have any difficulties and questions, contact the bank or the support service.
How to send money using debit card online?
The most convenient and frequently used method of transferring money online is a transfer via a debit card. There are several specially developed services designed for making transfers and payments. Firstly, you may use the Western Union service. This service operates both at the national and international levels and charges fees for each transfer. You may transfer money through the official website of the service, following all the instructions. The second method is to transfer money through Moneygram, where you need to activate and link a debit card. Finally, the simplest option is to transfer funds online via PayPal® or any similar service. When your card is authorized and linked to the service, you will be able to transfer money online.
How to transfer money from a credit card to a debit card?
First, you need to make sure that such an option is possible and supported by the bank. Some credit cards only let you pay with them but not transfer funds from them or withdraw cash. If there is such an option, you require to study the conditions. There may be a certain limit and additional fee for a transaction. If you are happy with the provisions, you can apply the banking app to transfer the money from one account to another. There is a second, longer way. Withdraw cash from an ATM and then deposit on a debit card. This may be more beneficial in terms, but it all depends on your bank. Be sure to review your credit card policy. We recommend considering both options from the side of extra costs and choose whichever is more suitable for you.
How to transfer credit card money to a debit card?
If you are the owner of a credit card but would like to receive cash from it, in some circumstances, this can be done. To discover if you have such an opportunity, read the rules for handling the card. In most cases, you can withdraw cash from your credit card at ATMs. There is regularly a particular limit on such actions. And you ought to pay a commission. Its size is determined by the bank, and that can be expressed either as a percentage or in a certain amount. Besides, you can often send funds to a debit card. Before initiating a transfer, make sure that the articles of such a transaction are suitable for you. You will most likely pay a certain fee for the money transfer. You can consider both options from the side of additional costs and choose whichever is more beneficial for you.
How to get a debit card?
If you have your own bank account, approved and legitimate, you can apply for receiving a debit card connected to your bank account. To get the card, you need to provide valid documents, such as a driving license, state ID card, social security, address proof, etc. There exist several simple ways to get your debit card: Get the debit card online. Go to your bank's official web page or use their mobile applications. Mind that you will not be able to use your debit card until the activation process is finished. To complete the process, you should call the phone number located on the backside of the debit card or use the App; this will activate your card. Otherwise, conveniently use your bank's mobile app for this purpose.
How to get money off a debit card online?
Unfortunately, it will not be possible to get cash on hand online because the money on the card is stored in cloud storage. In order to withdraw cash, you definitely need an ATM; use it by entering your PIN-code and click on the "cash withdrawal" button, then select the amount you need, and do not forget to pick them up. If there is no ATM near you, then in almost all places, there is the possibility of paying by card, where cash is not needed. And if you need to give money to another person, then use an Internet banking application to quickly transfer money to another card.
How to transfer money from apple cash to a debit card?
You can send the money from Apple Cash to a bank account or to a Visa®Card card. For the former case, the transaction can take from 1 to 3 working days, depends from your bank. For the latter situation, you can expect to get the sum of the money during the next 30 minutes. In order to make these kinds of transactions, your first action is to open a Wallet App and choose an Apple Cash card, from which the money would be written off. Find a menu button there, which will look like three dots, tap on the transfer to a bank, and write how much money should be sent away. After that, choose what kind of transfer is to be made: to a bank account will require a 1-2 Business days option, to a Visa®Card card Instant transfer is the way to go. The last step for you is to either tap on the debit card or a bank account, to which the money will go.
How to get cash without debit card?
Nowadays, there is an opportunity of withdrawing money from your debit card without having a card with you. Usually, you can do it with the help of an app provided by your bank. Unlike a regular way of withdrawing money, using an app and special security codes that a bank sends you at the moment provides safety. There is no chance that you will accidentally lose your card or reveal any data by leaving a receipt near the ATM machine.
How to find my debit card number without my card?
There are several ways to do this: Look in the contract. The contract always states the customer's personal account among all other information; You must have your passport with you. Some banks allow you to find out the necessary data without the client's identity document. In this case, you should have any card (charge or credit card) and the mobile phone to which it is linked; call the operator on the banking organization's hotline. Because personal account information is personal data, you must tell the operator your code word; Almost all banking institutions have applications that allow you to carry out many transactions online. By accessing your personal account, you can find out your personal details.
What is an account number on a debit card?
An account number (or a primary account number) that one will find on the front side of their credit or debit card is a row of digits ranging from 14 to 19 digits in total. Such sets of digits are unique for each emitted bank card and are assigned to particular accounts. An account number, however, can be found not only on credit or debit cards. They are also often used for various types of plastic cards such as discount cards, gift cards, etc. But whatever type of card the number is placed on, one thing always remains the same - it is the function of a number that makes it a unique identifier of a card.
What is a zip on a debit card?
Zip is the same as a postcode. It is a group of numbers and letters that refers to your address. A bank usually asks for your postcode for sending mail when a card is registered. While your original postcode consists of both letters and numbers, a ZIP code on a debit card includes numbers only. For instance, if a postcode is AB 12345, a ZIP code for a debit card will be 12345. You might not be sure which ZIP code one of your debit cards has since it is not put on a card itself. In this case, you can request this information from the bank as a card owner.
How to order new debit card?
Ordering a debit card nowadays is easier than ever. Just log in to your bank's website and order issuing of new debit card. You can also perform this procedure using your bank's mobile app. If you don't want to do it on the Internet, you can contact the bank's call center, answer your secret question and issue a new card or visit the Banks branch personally. To become a new customer, go to the bank's website register a new profile. You will be asked to submit your personal information. After creating an account bank, you'll have to wait for an approval message. If you are not approved, visit the bank's branch and finish the process.
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mobile app
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No extra apps needed to move your funds
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.

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Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.

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There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly.

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