INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
shay
I love this company gave me a loan after my first deposit they did a awesome job when i lost my card as well will be banking with them for a long time
Jaci
Quick and easy cash advances and no problem with debit card for purchases! Works for cash app as well and comes in mail fairly fast. Definitely recommend using so far. Gives me a long time to pay back advance as well
Ross Rudd
AMAZING I've never had no problems. Amazing acct for gig workers just like me. It's nice to access your check right away instead of waiting to payday.
Brittnay Setting
B9 has been so helpful in the past recent weeks! Our family came into some rough patches and this app was the perfect way of advancing my own hard earned money and not charging me an arm and a leg to receive it sooner! I am so happy I signed up and will continue using it! the creator is the real GOAT!
David Baca
We were provided excellent customer service. All responses were prompt and professional. Clearly, the upfront statement on our policy stated it was limited which told us that our preliminary research was not well thought out.
Cindy Junes
B9 is on point. I wish I would be able to set up my direct deposit automatically but my company is not listed. I set up my direct deposit manually and got paid right on time. Also love that my arch transfer only take 1 business day
Dino Nunes
This is a fantastic card and they advance on your pay and every time you pay it back it goes up a little bit higher for the old grants even more money it's a great great service very happy I won't go anywhere else
Jabria
Choose B9. B9 has given me the flexibility to do more. With the services they offer on their platform, I am confident within myself and my finances. Thank you B9.
Author
It's a good app only thing is they charge you atm fees I used AllPoint Atm thinking it would of been free but Nope still got charged
William Magpantay
EXCEPTIONAL BANKING SERVICE B9's app is user friendly and their customer service is exceptional. Personally, the best features of B9 are their Cash Advance and getting paid up 15 days early. What more can you ask for? TWO THUMBS UP! Great job, guys!
Bean
Also I'm going to everything that I need to do is keep one of the notifications of the V9 and abilities of the expectations of the remarkable institutions
Patricia
Payday advance. I was in need of money before my payday. I didn't want to take out a personal or payday loan and pay high interest rates. With B9, I was able to receive an instant payday advance over a week before my actual payday. Sign up was simple and quick. B9 came through and saved me a lot of time, money worry and stress. The advance will be deducted from my payday direct deposit without the high interest rates attached!
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How to stop a debit card payment?
Anyone may stop a transaction payment by debit card if such a need arises. If money has been debited from the card, call the customer support service. Contact a specialist, explain the situation and why you want to stop the payment. Usually, this information includes the amount and date of payment and the name of the seller. Also, the seller must contact a bank representative and explain what happened. Finally, if you want to stop an automatic payment, inform your issuer about it or change this function through the online application in the settings section. The bank has no right to refuse such a request to you and must consider it.
How to get a debit card?
If you have your own bank account, approved and legitimate, you can apply for receiving a debit card connected to your bank account. To get the card, you need to provide valid documents, such as a driving license, state ID card, social security, address proof, etc. There exist several simple ways to get your debit card: Get the debit card online. Go to your bank's official web page or use their mobile applications. Mind that you will not be able to use your debit card until the activation process is finished. To complete the process, you should call the phone number located on the backside of the debit card or use the App; this will activate your card. Otherwise, conveniently use your bank's mobile app for this purpose.
What is a prepaid debit card?
A prepaid card is a banking product that is a card with funds credited to it, similar to the gift cards of retail chains, as well as those of mobile operators and Internet service providers. There is no annual or another maintenance fee for such cards. The client is only charged a fee for issuing the card, which depends on its face value. The cards can be plastic with a magnetic stripe and CVC2 code or virtual. This card is not personalized and is not linked to an account. The owner of this card can make any purchases within the limit, which is set on the balance of funds and the total amount of funds transferred to the card.
How to transfer money from a credit card to a debit card?
First, you need to make sure that such an option is possible and supported by the bank. Some credit cards only let you pay with them but not transfer funds from them or withdraw cash. If there is such an option, you require to study the conditions. There may be a certain limit and additional fee for a transaction. If you are happy with the provisions, you can apply the banking app to transfer the money from one account to another. There is a second, longer way. Withdraw cash from an ATM and then deposit on a debit card. This may be more beneficial in terms, but it all depends on your bank. Be sure to review your credit card policy. We recommend considering both options from the side of extra costs and choose whichever is more suitable for you.
How to renew a debit card?
As a rule, if the card has expired, you will not be able to use it for making purchases and other transactions. Also, if you have enabled automatic payments, you will receive a message about their cancellation. However, it is not a reason to worry and be nervous because you can extend the validity of debit cards through a bank. If you contact the bank to reissue the card, your card number will remain the same (it is 16 digits), but the CVV number will change. If your card is lost or stolen, the bank will still completely change all your card details to prevent fraud. To renew the card's expiration date, contact the bank with this request. Within a few days, our specialists will contact you and inform you about the possibility of obtaining a new card. After receiving the card, be sure to activate it either at the bank or at home yourself. An important point is the disposal of the old card. Cut it into small pieces so that no one can use it for fraudulent purposes.
How to get money off a debit card online?
Unfortunately, it will not be possible to get cash on hand online because the money on the card is stored in cloud storage. In order to withdraw cash, you definitely need an ATM; use it by entering your PIN-code and click on the "cash withdrawal" button, then select the amount you need, and do not forget to pick them up. If there is no ATM near you, then in almost all places, there is the possibility of paying by card, where cash is not needed. And if you need to give money to another person, then use an Internet banking application to quickly transfer money to another card.
How to get PayPal® with a debit card?
There is a restriction in the types of debit cards that PayPal® allows for usage. Check that the one that you want to link with a PayPal® is of Visa®Card, Mastercard®, or American Express types. Then go to the PayPal® website and find the Wallet button. Click it and then Credit and Debit cards as well. In this section, you are now able to link a card for its further exploitation through the PayPal® system. Put in all the information required, check its accuracy and save it.
How to fix a declined debit card?
Debit cards can be declined for various reasons. Depending on which one is your case, you can take measures to fix it. The most common is insufficient funds. Keep track of your debit card balance. Deposit money using ATM or online banking applications on your phone. The second most common thing is exceeding the expiration date. Pay attention to your debit card's expiration date and order reissuing of another one in advance. Another reason for declining a card is entering the wrong PIN code multiple times. In order to avoid this, memorize your PIN code but never write it down on the plastic card itself; it may be used by smugglers. You may have exceeded your daily withdrawal limit. This measure is taken to limit unauthorized transactions. If you plan to make an expensive purchase or going on vacation and will change your spending pattern, inform your bank about it to expand your daily limit. When your bank sees an international transaction, it may consider that your personal information was stolen and u
How to stop recurring payments on a debit card?
Most people often connect recurring payments for more convenient payment for services. You do not need to think about it constantly because your funds are debited automatically. However, if you want to stop a recurring payment, follow these steps. The first way is to disable recurring payments through your bank's online application. Usually, you may change this function in the settings. Select the desired account from which money is debited, and change the data on the regularity of debiting funds.
What is the CVV on a debit card?
A CVV number is a special security code consisting of three-four digits. The code can be found on the opposite side of your debit card. Depending on the bank that issued your debit card, the number of digits in a CVV can insignificantly differ. What the abbreviation CVV stands for is the Card Verification Value, a numeric code that serves monetary safety and security purposes. It is extremely helpful because it ensures your funds are intact and no purchase with your card can be made without your permission. Often referred to as CVV2 numbers or CSC numbers, the extra-secure CVV codes are composed so that hackers and other fraudsters should fail to try to get the correct code to use your debit card and commit an unlawful act secretly.
How to apply for a debit card?
Usually, you can order and register a new card offline and online. Choose a type of card you are interested in, fill out your personal data, and download and mail the documents that are required. You may have to wait a couple of days or even a week have your new card mailed. After that a courier will deliver the card to your mailbox.
How to transfer credit card money to a debit card?
If you are the owner of a credit card but would like to receive cash from it, in some circumstances, this can be done. To discover if you have such an opportunity, read the rules for handling the card. In most cases, you can withdraw cash from your credit card at ATMs. There is regularly a particular limit on such actions. And you ought to pay a commission. Its size is determined by the bank, and that can be expressed either as a percentage or in a certain amount. Besides, you can often send funds to a debit card. Before initiating a transfer, make sure that the articles of such a transaction are suitable for you. You will most likely pay a certain fee for the money transfer. You can consider both options from the side of additional costs and choose whichever is more beneficial for you.
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mobile app
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No extra apps needed to move your funds
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Staff salary advance form

Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.

Staff salary advance policy

Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.

Standard bank salary advance

There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly.

Standard chartered bank salary advance

No overdraft fees, no minimum balance required. Get your B9 debit card now.