INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Danielle Cullum
The cash advance is the most simple process with B9! No credit check, you don't have to have a qualifying direct deposit into your account before you're eligible for the advance, it's completely hassle free. It honestly was a life saver and I was able to get it instantly in a very desperate time of need because of financial struggles due to the pandemic. It might have just been $100, but it put food on the table for me and my 2 year old son until I received my paycheck 4 days later! Thank you B9!
ziplo loveee
I love b9 they're amazing my money came quick and they gave me and advance and gave me a fair time to pay it I'm in love and I highly recommend
AG
This is a great app to have especially when you're running low on cash and don't know what To do you can always count on b9 to come through
HUGO RAMOS
It is been a pleasure to apply and get this account I have no problems at all and I already set up direct deposit everything good 100% recommended
T-Two
Your best friend in a pinch I really enjoyed the app and I really appreciate the loan out of nowhere when I really needed it although it could be a little more user-friendly and possibly have some alternative options for like adding more than one Bank account
Brian Ramsey
B9 is a great company that offers the world's best cash advance opportunities.The customer service is outstanding and persues excellence in assisting you.I recommend this company to anyone.
Armando
You guys help a lot of people out with your advance only thing I would do if I be were you guys is maybe advance a lil bit more money for the bigger families out there.
Javier Fernandez
So far this financial tool has delivered all the offerings of its platform including the most attractive which is incremental in pay advances depending on the consistency of your employee direct deposits. The app is pretty simple and user friendly
Komron Music
B9 is a wonderful service! I would highly recommend them to anyone else who uses Uber or Lyft. They have cash advances for Uber drivers as well... amazing.
Charles Mcclenan
The joy I never knew until now. I was skeptical at first but it wasn't a scam. I was able to get a part of my check the first time and it had me questioning the app. But after my second deposit I was able to get my whole check and I never looked back. Never felt financially secure before this app knowing that am covered for emergency by my own money best feeling in the world. Thank you guys for giving me and my family joy unknown
Brittnay Setting
B9 has been so helpful in the past recent weeks! Our family came into some rough patches and this app was the perfect way of advancing my own hard earned money and not charging me an arm and a leg to receive it sooner! I am so happy I signed up and will continue using it! the creator is the real GOAT!
jose huitron
Your app was a life saver. I needed money for gas and payday was still days away. I downloaded it, linked my direct deposit and within no time I was able to borrow $100.. thank you so so much. I highly recommend this app.
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
At what age can you get a debit card?
Basically, a person cannot become a cardholder until they reach 18. However, there are two cases when a minor (a person under eighteen years old) can own and use a debit card. The first case is called a "student account" - this means that a teenager gets to use a personal debit card. A guardian's signature is necessary. The second case is when a minor receives their own debit card that is actually tied to their guardian's account. Thus, when a minor makes a payment, the funds are withdrawn from their guardian's account.
How to stop recurring payments on a debit card?
Most people often connect recurring payments for more convenient payment for services. You do not need to think about it constantly because your funds are debited automatically. However, if you want to stop a recurring payment, follow these steps. The first way is to disable recurring payments through your bank's online application. Usually, you may change this function in the settings. Select the desired account from which money is debited, and change the data on the regularity of debiting funds.
How to get a new debit card?
The good news is that it is extremely easy to make. If your current debit card is expiring soon, you just need to go to your bank and ask for a replacement. In this case, as you have already been to this bank and made a card there, you already know all the documents that you need. But if you want to create an additional debit card, then you need to do research on the banks that are available for your region and choose the same one as for the previous card or a new one. In most cases, the documents required for this procedure are written on the website of a chosen bank, but if not, call them and ask. Depending on your bank, you can either order a new card online, or you will need to go to their nearest office and make it in person.
I lost my debit card how can I get money?
You can only withdraw money from a stolen or lost card if you have not blocked it. The actual amount will not be withdrawn from the plastic card but from the card account to which it is linked. All options for withdrawing money from a card account: Transfer to another card. If you remember the card details, have access to online banking, or have a template created in your personal office, you can transfer money to any other card, either within your bank or to another bank. The lost card can then be blocked and reissued. At an ATM. Some self-service terminals allow you to withdraw money using the phone number linked to your credit card. You will have to confirm the transaction with a code, which will be sent to your authorized mobile phone number by SMS. At the bank's cash desk. You can get the money at the cashier's desk of your bank with your passport. But this will take a long time, so this option is suitable if you can get to the office and cash out quickly. If it's a long way to the counter, fraud
How to check a Visa®Card debit card balance?
It is through the online banking app that the balance on your Visa®Card card can be assessed. The procedure can be distinctive in different banks; however, the principle is quite the same in all banks. Visit the official web page of your bank and fill in the boxes with username and unique pass-key. After that, proceed to verify your request by using a text. After that, open the designated bank card section of the website, and you will be able to check your current balance on the card. Another way is to use an ATM machine: input your bank card in a special slot in an ATM, enter your secret PIN. Browse the menu to find the Balance item. Depending on your wishes, an ATM provides you with a receipt of the operation.
How does PayPal® work with a debit card?
If you want extra protection when using your debit card, you can use PayPal® . This service will help you save your card details as purchases will be made through an intermediary. It is very easy to use a debit card with this service. You need to add it to your profile. This will only take you a couple of minutes. Log into your wallet through your account. Then search for a section called "link a debit or credit card." Follow the directions and enter all the required information from your card. There is one more way. During the execution of the payment itself, after choosing a payment method, you may be asked to add a card. There you will also need to enter all the data indicated on the card.
What is a platinum debit card?
In simple words, a platinum card is an exclusive offer of the bank for customers to receive a premium level of the card. The platinum card belongs to the cards of the highest category, thanks to which the holders of such cards receive more opportunities and benefits. As a rule, the platinum cardholder receives such privileges from the bank itself and the payment system. In any case, a platinum card is a status, so banks limit the circle of selected customers. Not everyone may get such a card. Here are some advantages of platinum cards: - Exclusive offers - Extended insurance and security - Special promotions - Priority service
How to send money to debit card?
Adding money to a debit card is a simple, common, and fast procedure. Actually, these cards were created for convenient and fast non-cash payments. To do this, you can use mobile services or Internet banking of your fixed bank, fortunately now they have become very convenient for users. Just be vigilant because such transfers may be subject to a transfer fee; this should be clarified with your bank's website or by contacting customer service. If the contract of your card does not specify any requirements, then there should be no problems with transferring to a debit card.
How to check if a debit card is active online?
If you have received a new debit card, you need to check whether it is active on the Internet. Firstly, call the bank where you received the card. Specialists will verify whether your card is active online through the bank system. The second way is to use the bank's online program. If you have subscribed to this system, you may activate your debit card via the Internet. This variant is not troublesome if you follow all the instructions and have a username and password from the account. If you are unable to activate it, contact the bank's customer support. As a rule, you may also try to make an online purchase in the store to see if your card is active online. In any case, if you have any difficulties and questions, contact the bank or the support service.
How to set up a debit card?
It is very easy to get a debit card now. It is perhaps more difficult to choose the best deal on the market. That's why, first of all, you must decide on the bank that you want to service your card and bank account. After that, you need to open an account in the bank. This can be done in several ways in person at any bank branch or via the Internet, by filling out a special form and provide the necessary documents. Then you request a card. It usually takes a bank from one working day to a week to make a card. Some banks will send you a package of documents by mail, and others will send a representative to you or ask you to pick up the card at their branch personally. After that, you just need to activate the card and use it. The activation process also depends on the chosen bank, but usually, this can be done either through ATM or the bank's application.
How to transfer credit card money to a debit card?
If you are the owner of a credit card but would like to receive cash from it, in some circumstances, this can be done. To discover if you have such an opportunity, read the rules for handling the card. In most cases, you can withdraw cash from your credit card at ATMs. There is regularly a particular limit on such actions. And you ought to pay a commission. Its size is determined by the bank, and that can be expressed either as a percentage or in a certain amount. Besides, you can often send funds to a debit card. Before initiating a transfer, make sure that the articles of such a transaction are suitable for you. You will most likely pay a certain fee for the money transfer. You can consider both options from the side of additional costs and choose whichever is more beneficial for you.
What to do if you lost your debit card?
If you lose your debit card, there is no need to panic. It is enough to take certain actions in time to secure your money. After finding the loss, the first thing you need to do is report it to your bank. They will block the card, which will save you from losing money. The phone number of your bank, by which you can report the loss, is easy to find on the Internet. The bank representative will not only block the card but will also tell you what needs to be done to issue a replacement. Usually, the bank does this on its own within a few working days. Many banks' cards can now be blocked through the application. This can save you precious minutes to prevent attackers from taking advantage of your money. Also, check your bank payment history to see if there have been any suspicious transactions in your account. If something like this is found, then save the information and transfer the data to your bank and/or police.
All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.

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Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.

Salary advances for nonprofit employees

There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly.

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No overdraft fees, no minimum balance required. Get your B9 debit card now.