INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Dino Nunes
This is a fantastic card and they advance on your pay and every time you pay it back it goes up a little bit higher for the old grants even more money it's a great great service very happy I won't go anywhere else
Janaya Andrews
I love the app so much it makes everything fast and easy to get to and when your low on funds this app really does help with that problem a lot I know that this app helps me so hey why don't you go ahead and download this app for your next payday
Javier Fernandez
So far this financial tool has delivered all the offerings of its platform including the most attractive which is incremental in pay advances depending on the consistency of your employee direct deposits. The app is pretty simple and user friendly
Koroush
New age of banking is here ! Being able to withdraw cash two weeks prior to payday is a life saver for people like myself who live paycheck to paycheck . getting paid two days early is also a life saver , fast and swift mailing of the debit card was also a breath a fresh air compared to other banks that take much longer to send a card that can be given much swifter.
Kevin Jackson
B9 is a great banking app. They give you early access To your direct deposits and they have pretty quick customer support. I have used them for a couple months and will continue to do so.
Jennifer
I was skeptical at first about the advances but it's great and easy to pay back. I also thought I wouldn't get paid 2 days early anymore but I do! I love my b9 account
Danielle Cullum
The cash advance is the most simple process with B9! No credit check, you don't have to have a qualifying direct deposit into your account before you're eligible for the advance, it's completely hassle free. It honestly was a life saver and I was able to get it instantly in a very desperate time of need because of financial struggles due to the pandemic. It might have just been $100, but it put food on the table for me and my 2 year old son until I received my paycheck 4 days later! Thank you B9!
Miishacamille
Sign up was easy. Got an advance the same night. The only problem I had was using the money right away. I had trouble activating the virtual card. Other than that does what they claim to do.
Elia Ortega
To be quite honest if it wasn't for this app I wouldn't be surviving as well as I have been these last couple of months. Being a single mom of two young kids working a part-time job and going to school quite difficult but with this app I was able to take myself a few times with the headaches of not being able to pull out any additional funds
Ross Rudd
AMAZING I've never had no problems. Amazing acct for gig workers just like me. It's nice to access your check right away instead of waiting to payday.
Carmen Jenkins
B9's tools are some of the best in the business. The bank also offers a full-service online experience and a great mobile app. They also have excellent checking and savings accounts, with no monthly fees, and a large ATM network.
Marcus Goodwin
B9 is a awesome and really helps when you need extra money.Also I like the fact it helps wen your are in a quick emergency , I would most definitely recommend them to anyone.
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How to get a new debit card?
The good news is that it is extremely easy to make. If your current debit card is expiring soon, you just need to go to your bank and ask for a replacement. In this case, as you have already been to this bank and made a card there, you already know all the documents that you need. But if you want to create an additional debit card, then you need to do research on the banks that are available for your region and choose the same one as for the previous card or a new one. In most cases, the documents required for this procedure are written on the website of a chosen bank, but if not, call them and ask. Depending on your bank, you can either order a new card online, or you will need to go to their nearest office and make it in person.
How do banks investigate disputes on debit cards?
In each bank, there are particular people that are responsible for resolving transaction frauds. These people, bank investigators, will firstly look at the data of the transaction which came under the question. It can be an IP address of the purchase made or the unusual timing for this card, and so on. When the cardholder claims that the seller somehow tricked them, some additional info about this merchant may be obtained. If the situation becomes serious in the opinion of the bank, then outside forces, such as the police or the Federal Bureau of Investigation, could be incorporated.
How to dispute debit card charges?
A few actions need to take place for this to happen. The first action would be to call your bank and explain what happened to them. The faster you will see a mistake in your balance and call them, the better your chances that this dispute would be considered. This is due to the fact that the amount of time in which your bank allows you to resolve the dispute varies. The second action after the call is the hardest you need to wait for the bank's final decision. The length of this period depends on the merchant of the transaction and on the rules of the bank for such situations. Some banks can consider your case just ten working days; others can do it for 60 days.
How to send money using debit card online?
The most convenient and frequently used method of transferring money online is a transfer via a debit card. There are several specially developed services designed for making transfers and payments. Firstly, you may use the Western Union service. This service operates both at the national and international levels and charges fees for each transfer. You may transfer money through the official website of the service, following all the instructions. The second method is to transfer money through Moneygram, where you need to activate and link a debit card. Finally, the simplest option is to transfer funds online via PayPal® or any similar service. When your card is authorized and linked to the service, you will be able to transfer money online.
How long does it take for a debit card to arrive?
The delivery time for your new or reissued debit card depends on your bank. In most situations, cards will be delivered within 5-10 business days. If you need the card earlier, don't despair. Some banks can issue a card the very next day or after a couple of business days. Also, delivery times depend on the address. Perhaps the fastest way would be to pick up the card yourself at a bank branch. You can always clarify the terms by calling the support service.
What is a debit card security code?
A short and easy-to-remember sequence of three or four digits on the backside of your debit card is a card security code. Also referred to as a CVC (card verification code) or CVV (card verification value), the code can be found in a specially designated area on the back of the card, right beneath a magnetic stripe in a signature box. As to the primary purpose of the code, it serves as yet another protective measure that secures purchases made with the debit card online, for example, and proves that you, as the owner, possess a hard copy of your card. In situations when your card is exposed to fraudulent actions on the part of hackers or people stealing identities, a CVV will ensure the safety of your assets.
How to renew a debit card?
As a rule, if the card has expired, you will not be able to use it for making purchases and other transactions. Also, if you have enabled automatic payments, you will receive a message about their cancellation. However, it is not a reason to worry and be nervous because you can extend the validity of debit cards through a bank. If you contact the bank to reissue the card, your card number will remain the same (it is 16 digits), but the CVV number will change. If your card is lost or stolen, the bank will still completely change all your card details to prevent fraud. To renew the card's expiration date, contact the bank with this request. Within a few days, our specialists will contact you and inform you about the possibility of obtaining a new card. After receiving the card, be sure to activate it either at the bank or at home yourself. An important point is the disposal of the old card. Cut it into small pieces so that no one can use it for fraudulent purposes.
How to fix a declined debit card?
Debit cards can be declined for various reasons. Depending on which one is your case, you can take measures to fix it. The most common is insufficient funds. Keep track of your debit card balance. Deposit money using ATM or online banking applications on your phone. The second most common thing is exceeding the expiration date. Pay attention to your debit card's expiration date and order reissuing of another one in advance. Another reason for declining a card is entering the wrong PIN code multiple times. In order to avoid this, memorize your PIN code but never write it down on the plastic card itself; it may be used by smugglers. You may have exceeded your daily withdrawal limit. This measure is taken to limit unauthorized transactions. If you plan to make an expensive purchase or going on vacation and will change your spending pattern, inform your bank about it to expand your daily limit. When your bank sees an international transaction, it may consider that your personal information was stolen and u
How to transfer money from PayPal® to a debit card?
PayPal® is one of the world's largest electronic debit payment systems. With its help, a large number of money transfers are carried out. To make a transfer from PayPal® to Sberbank, two necessary conditions must be met: - an active wallet in the payment system - a number of the card account tied to it in our bank. To withdraw money from your PayPal® wallet, you must bind a debit card to it. It's not about the number of the plastic, but about the details of the client's personal account and its BIC. It is important to remember that the card account number consists of 20 digits and the bank's BIK - of nine.
How to transfer credit card money to a debit card?
If you are the owner of a credit card but would like to receive cash from it, in some circumstances, this can be done. To discover if you have such an opportunity, read the rules for handling the card. In most cases, you can withdraw cash from your credit card at ATMs. There is regularly a particular limit on such actions. And you ought to pay a commission. Its size is determined by the bank, and that can be expressed either as a percentage or in a certain amount. Besides, you can often send funds to a debit card. Before initiating a transfer, make sure that the articles of such a transaction are suitable for you. You will most likely pay a certain fee for the money transfer. You can consider both options from the side of additional costs and choose whichever is more beneficial for you.
How to transfer money from a debit card to a prepaid card?
Cards with a stored value are very different from the usual debit cards. Talking about the regular ones, your money is kept in a private account of your bank. A debit card is a key for using these funds. Prepaid cards comprise an encrypted amount on a special anonymous account, while the debit card is recorded in the name of the owner. But sending a particular sum is no different from the usual one. It is important whether your bank has the possibility of such an operation. Ask the specialists in your bank about this option. And be sure to find out the commission that banks charge for the transfer. Knowing this, you should not have any problems with your money being sent and received.
How to check how much money is on a debit card?
There are several ways to check the amount of funds on your debit card. The first is to use online banking, which is linked to your card. Just go to the application and see the balance; the main thing is to have an Internet connection. The second option is to try to find the nearest ATM, use it by entering the PIN code and selecting the "balance check" function. The amount that is stored on the card should appear on the screen. The last method is to call the bank's hotline, wait for an answer, and request the card balance. Perhaps you will be asked for some data to verify that you are the owner.
All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
B9 App
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

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Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.

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Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.

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There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly.

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