INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Michael
This great I got my pay check on time and I got to borrow money to pay off my bills. Still waiting on my card but I was still able to use without it,thank you so much
Kevin Jackson
B9 is a great banking app. They give you early access To your direct deposits and they have pretty quick customer support. I have used them for a couple months and will continue to do so.
Miishacamille
Sign up was easy. Got an advance the same night. The only problem I had was using the money right away. I had trouble activating the virtual card. Other than that does what they claim to do.
Darliene
I was in a tight pinch and b9 advanced me $100 at 1st I wasn't sure about this app but they actually pulled through. I'm definitely sticking with b9:)
Menterro Hambrick
I just recently started using the service and it has exceeded my expectations!!! The features alone was worth switching over my full deposit.
Javier Fernandez
So far this financial tool has delivered all the offerings of its platform including the most attractive which is incremental in pay advances depending on the consistency of your employee direct deposits. The app is pretty simple and user friendly
Elizabeth Konkle
Fantastic service Enrollment was fast and easy. My direct deposit went through the same week, and I was immediately eligible to get an advance on my pay. The virtual card was useful while waiting in my card to arrive
ziplo loveee
I love b9 they're amazing my money came quick and they gave me and advance and gave me a fair time to pay it I'm in love and I highly recommend
Koroush
New age of banking is here ! Being able to withdraw cash two weeks prior to payday is a life saver for people like myself who live paycheck to paycheck . getting paid two days early is also a life saver , fast and swift mailing of the debit card was also a breath a fresh air compared to other banks that take much longer to send a card that can be given much swifter.
dystany zapata
I feel like a part of a family. Everything is convient and easy. Quick cash advance and easy to pay back. I have not had any problems with this bank since I have been a customer. Customer is very fast and effective and reply back fast. I would highly recommend this bank to family and friends
Komron Music
B9 is a wonderful service! I would highly recommend them to anyone else who uses Uber or Lyft. They have cash advances for Uber drivers as well... amazing.
Andria Dixon
At first i was a little confused but after my first deposit i was able to advance an amount. Definitely happy and reccomend expecially during those pay gaps.
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
What is a debit card?
While a card of this kind can be found in every cardholder nowadays, its functioning principles, as well as the main features, are often beyond the range of its user's interest. In a debit card Visa®Card, Mastercard®® , and others the features of credit and ATM cards have merged to allow the user to perform operations with money from their bank accounts. Debit cards can be used in various cases, such as buying items at online shops, paying for purchases to a cashier at a supermarket, or using a mobile wallet application. The card is directly connected to your account in a bank, which differs from how a credit card operates. Hence, you can perform transactions concerning the money on your deposit or digital withdrawal from your ATM.
How to swipe a debit card?
There are two ways of swiping, and it depends on your debit card itself. You can either put your card into the card reader at the magazine and type in your PIN or enclose it on the screen of the card reader. The first option is available to all cards, and the second is trickier. Take your card and look at it. Does it have a Wi-Fi picture somewhere? If yes, then you can use the second option. When putting the card in, you will always need to type a PIN, but when you just enclose it to the screen, this is not always the case. Some card readers need a PIN only when the amount of money is larger than is the limit of a device, and others need a PIN all the time. If you need to stick the debit card in, always put it in with the face side of the card looking up.
How do overdrafts work?
An overdraft option is only possible if first, your bank has such an option, and second if you gave your bank consent for this possibility. If you didn't know about overdraft for a debit card before, call your bank and ask them if they can make it happen. After that, you won't have to worry about having a zero balance because your bank will back you up. But of course, there is a price for it, and it is usually about 35 dollars.
How to find your pin number for a debit card?
Don't rely on a financial institution to help you recover your password, as they don't have this information. All institutions are guided by the principle that this kind of information is inaccessible to their employees. And no one will extract your digits from the encrypted program either. Try looking for an envelope. When you are given a new plastic carrier at the branch, you receive it in an envelope with a special printout that has the PIN code on it. Check all your papers and important records, as 90% of us don't throw away such documents. You will then have to apply for a new card. There is no application for a different code at any institution. If you are unable to remember and find out the PIN code of your bank card, you have to apply for a new one, with a new number, expiration date, and, of course, a new secret set of digits. This is a chargeable procedure and takes around 7-10 days, but unfortunately, you have no other option.
How to check a Visa®Card debit card balance?
It is through the online banking app that the balance on your Visa®Card card can be assessed. The procedure can be distinctive in different banks; however, the principle is quite the same in all banks. Visit the official web page of your bank and fill in the boxes with username and unique pass-key. After that, proceed to verify your request by using a text. After that, open the designated bank card section of the website, and you will be able to check your current balance on the card. Another way is to use an ATM machine: input your bank card in a special slot in an ATM, enter your secret PIN. Browse the menu to find the Balance item. Depending on your wishes, an ATM provides you with a receipt of the operation.
What is a routing number on a debit card?
The routing number (RTN) a sequence of nine digits situated on the bottom left-hand side of your check. It defines the geographical whereabouts, or more particularly, the state of a bank in which your card was created. Each state has its one-of-a-kind RTN. Idaho's routing number would be 123103729. For the purposes of finding yours, look at your check or google for an RTN of the state in which you created a debit card. Practically speaking, your routing number is needed when purchasing something on the internet or with the help of your phone. In these situations, the RTN number would be asked of you.
How much does a debit card cost?
As a rule, the bank provides people with debit cards for free after applying. Unlike credit cards, debit cards do not involve debts and huge fees: you may use the card at any time, paying for any services. There are several possible options for charging for using a debit card. Firstly, it is a monthly maintenance fee. In the United States, such a fee varies from $10 to $15. However, if you keep a certain minimum balance on the card every month, the bank cancels the monthly maintenance fee. The second point is the withdrawal of cash from ATMs of other banks. Such a fee is no more than five dollars for withdrawing money. Finally, you will have to pay for transactional transfers. In this case, the transaction fee depends on the transfer amount.
What is a zip on a debit card?
Zip is the same as a postcode. It is a group of numbers and letters that refers to your address. A bank usually asks for your postcode for sending mail when a card is registered. While your original postcode consists of both letters and numbers, a ZIP code on a debit card includes numbers only. For instance, if a postcode is AB 12345, a ZIP code for a debit card will be 12345. You might not be sure which ZIP code one of your debit cards has since it is not put on a card itself. In this case, you can request this information from the bank as a card owner.
What do you need to get a debit card?
If you decide to get a debit card, you will need to take simple steps and collect a few documents. The list of documents often differs depending on the bank chosen, but usually, this includes an SSC, driver's license or ID with a photo, proof of address, and state identification card. It is better to check the current list on the bank's website or by calling the support service. After you have prepared the necessary documents, you can open a bank account. This can be done in person by visiting a bank branch convenient for you. Many also allow you to do this online through the website. Please indicate immediately if you need a debit card. After you make a request according to the bank's rules, they will send you the card or ask you to pick it up at the branch. This process takes from one working day to a week.
How to stop a debit card payment?
Anyone may stop a transaction payment by debit card if such a need arises. If money has been debited from the card, call the customer support service. Contact a specialist, explain the situation and why you want to stop the payment. Usually, this information includes the amount and date of payment and the name of the seller. Also, the seller must contact a bank representative and explain what happened. Finally, if you want to stop an automatic payment, inform your issuer about it or change this function through the online application in the settings section. The bank has no right to refuse such a request to you and must consider it.
At what age can you get a debit card?
Basically, a person cannot become a cardholder until they reach 18. However, there are two cases when a minor (a person under eighteen years old) can own and use a debit card. The first case is called a "student account" - this means that a teenager gets to use a personal debit card. A guardian's signature is necessary. The second case is when a minor receives their own debit card that is actually tied to their guardian's account. Thus, when a minor makes a payment, the funds are withdrawn from their guardian's account.
How to check if a debit card is active online?
If you have received a new debit card, you need to check whether it is active on the Internet. Firstly, call the bank where you received the card. Specialists will verify whether your card is active online through the bank system. The second way is to use the bank's online program. If you have subscribed to this system, you may activate your debit card via the Internet. This variant is not troublesome if you follow all the instructions and have a username and password from the account. If you are unable to activate it, contact the bank's customer support. As a rule, you may also try to make an online purchase in the store to see if your card is active online. In any case, if you have any difficulties and questions, contact the bank or the support service.
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Salary advance loan app

Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.

Salary advance loan application letter

Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.

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There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly.

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No overdraft fees, no minimum balance required. Get your B9 debit card now.