INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Aerie Morgan
B9 has helped me through my financial struggles now for the last three weeks. They make it easy to get a loan till payday and easy to pay back the loan on payday.
Author
It's a good app only thing is they charge you atm fees I used AllPoint Atm thinking it would of been free but Nope still got charged
HUGO RAMOS
It is been a pleasure to apply and get this account I have no problems at all and I already set up direct deposit everything good 100% recommended
Dino Nunes
This is a fantastic card and they advance on your pay and every time you pay it back it goes up a little bit higher for the old grants even more money it's a great great service very happy I won't go anywhere else
Joe Hansbrough
Very easy to use customer service was really quick to fix the problem that I had will definitely be recommending this to my family and friends
shay
I love this company gave me a loan after my first deposit they did a awesome job when i lost my card as well will be banking with them for a long time
Jennifer
I was skeptical at first about the advances but it's great and easy to pay back. I also thought I wouldn't get paid 2 days early anymore but I do! I love my b9 account
kurbside
B9 is grrrrreat i really like this service and thanks B9 your the coolest awsomest app ever thanks so much be safe guys and god bless america give B9 a try seriously its grrrrrrrrrrrrreat
Cindy Junes
B9 is on point. I wish I would be able to set up my direct deposit automatically but my company is not listed. I set up my direct deposit manually and got paid right on time. Also love that my arch transfer only take 1 business day
Skye Allred
B9 is One of the best places to get your check deposited to and get an advance they give you almost 100% of your paycheck is convenient is well worth it
Chris B
They gave me an advance when nobody else would. They also made it super easy to switch my direct deposit over. Extremely helpful customer service
Marcus Goodwin
B9 is a awesome and really helps when you need extra money.Also I like the fact it helps wen your are in a quick emergency , I would most definitely recommend them to anyone.
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How to unlock a debit card?
Certain actions depend on the specific bank, but in most cases, it is really simple to unblock your card. Modern technologies allow you to use your bank's app for this. Usually, through the application, in just a couple of clicks, you can block or unblock your card. But if your card is stolen or lost, we do not recommend using it further. Better ask your bank to issue a new one. You may want to lock or unlock your card for other personal reasons as well. In such cases, it will be most convenient to use the app. But you can also do this by contacting the bank online or by phone.
What is the difference between a credit and a debit card?
A debit bank card acts as a personal account, where its owner's money is kept. For example, wages can be transferred to it, and the amount of withdrawal is limited to the limit of available funds on the account. Also, on the account of a card, you can deposit or withdraw cash. It can pay for online purchases and stores that accept payment online. You can also transfer funds to other banks via SMS, mobile application, or personal account on the website. A credit card is also can be used to make purchases and withdraw cash from ATMs or the bank itself. But the credit card gives more financial freedom to its owner: it allows you to travel, buy desirable things and gifts even when you don't have money of your own by the amount lent to you by the bank.
How to get a debit card at 16?
There are two ways to acquire a card for a teenage kid. The first one is to set up an addition to your own bank account, a sub-account for your kid that includes a debit card. This will let your kid withdraw cash using an ATM, as well as purchase goods in stores and online. This option gives an ability to control kid's expenditures. The second way is a children's prepaid card. This type of card has no bank account associated with it. Rather, you pre-fund it with funds that your youngster may spend in stores, online, or withdraw from an ATM.
How to send money using debit card online?
The most convenient and frequently used method of transferring money online is a transfer via a debit card. There are several specially developed services designed for making transfers and payments. Firstly, you may use the Western Union service. This service operates both at the national and international levels and charges fees for each transfer. You may transfer money through the official website of the service, following all the instructions. The second method is to transfer money through Moneygram, where you need to activate and link a debit card. Finally, the simplest option is to transfer funds online via PayPal® or any similar service. When your card is authorized and linked to the service, you will be able to transfer money online.
How do overdrafts work?
An overdraft option is only possible if first, your bank has such an option, and second if you gave your bank consent for this possibility. If you didn't know about overdraft for a debit card before, call your bank and ask them if they can make it happen. After that, you won't have to worry about having a zero balance because your bank will back you up. But of course, there is a price for it, and it is usually about 35 dollars.
How long do refunds take on debit cards?
A refund is the process of getting the exact amount of money that you spent before. The time for it to happen varies in accordance with the bank that you are using, but in general, it is about 7 to 10 working days. This is because when you pay for something, you think that your money is simultaneously sent to the seller. In reality, it takes some amount of time for your sum to appear in their account. For this reason, the vendor can only allow for a refund when s/he sees that your money is actually in their revenue.
How to check the balance on a debit card?
People use debit cards for various types of money transactions, including sending and receiving money, making purchases, as well as saving and investing. The principle of a debit card is that it holds the funds that you actually have. So when you make a payment, you use your own money and not the money your bank lends you (as you would do with a credit card). Thus, with a debit card, you will not exceed your credit limit since there is no such thing. But to be sure that you have enough money for a purchase, you need to be aware of how much money you have. To know that, you need to check on your card's balance regularly. There are several ways to do it. The first way is to insert your card into an ATM machine and go to the balance check tab. The second way to check your card's balance is to go online to your bank's website and log in to your account. You may also check your debit card's balance via a mobile banking application.
How to get a new debit card?
The good news is that it is extremely easy to make. If your current debit card is expiring soon, you just need to go to your bank and ask for a replacement. In this case, as you have already been to this bank and made a card there, you already know all the documents that you need. But if you want to create an additional debit card, then you need to do research on the banks that are available for your region and choose the same one as for the previous card or a new one. In most cases, the documents required for this procedure are written on the website of a chosen bank, but if not, call them and ask. Depending on your bank, you can either order a new card online, or you will need to go to their nearest office and make it in person.
What is a platinum debit card?
In simple words, a platinum card is an exclusive offer of the bank for customers to receive a premium level of the card. The platinum card belongs to the cards of the highest category, thanks to which the holders of such cards receive more opportunities and benefits. As a rule, the platinum cardholder receives such privileges from the bank itself and the payment system. In any case, a platinum card is a status, so banks limit the circle of selected customers. Not everyone may get such a card. Here are some advantages of platinum cards: - Exclusive offers - Extended insurance and security - Special promotions - Priority service
How to stop a debit card payment?
Anyone may stop a transaction payment by debit card if such a need arises. If money has been debited from the card, call the customer support service. Contact a specialist, explain the situation and why you want to stop the payment. Usually, this information includes the amount and date of payment and the name of the seller. Also, the seller must contact a bank representative and explain what happened. Finally, if you want to stop an automatic payment, inform your issuer about it or change this function through the online application in the settings section. The bank has no right to refuse such a request to you and must consider it.
How to check balance on a Visa®Card debit card?
The easiest way to check your Visa®Card balance is to use the online bank. The process may vary slightly depending on which particular bank your card is issued with, but on average, you need to go to the website of your credit institution, go to the online bank section, enter your username and password, then confirm your entry with a text message. Go to the bank cards section, where you should see the current status of your funds. If you are on the street, the easiest way to check your account is by using a terminal or ATM. To do this, insert your card into the special slot on the device and enter your PIN. Choose menu item "Balance" or "Check balance. The ATM will offer to print the balance on a receipt or show it on the screen of the device.
How to dispute debit card charges?
A few actions need to take place for this to happen. The first action would be to call your bank and explain what happened to them. The faster you will see a mistake in your balance and call them, the better your chances that this dispute would be considered. This is due to the fact that the amount of time in which your bank allows you to resolve the dispute varies. The second action after the call is the hardest you need to wait for the bank's final decision. The length of this period depends on the merchant of the transaction and on the rules of the bank for such situations. Some banks can consider your case just ten working days; others can do it for 60 days.
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mobile app
Free download for iOS and Android
No extra apps needed to move your funds
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Response for granting wrong salary advances

When emergency circumstances come into our lives, we are more likely to carry out rash actions to find the needed money. Some people tend to take payday loans even with an average credit score. But some lenders will charge you extra and make it only worse.

The best alternative to such unreliable methods is a Salary Advance. With this type of loan, you will be able to repay your debt safely and fastly. Moreover, salary advances give you an opportunity to make beneficial savings and may be found in your local credit union.

Revenues from salary advance

Salary Advance by itself is a newly introduced financial option that lets you have your salary earlier than the official payday set by the employer. It is presented by the wage advance companies and lets you borrow money from your own salary by just taking it gradually, as you earn it, and not as a single paycheck.

Here are the distinctive features of the Salary Advance loan:

  • By having the loan approved, you also get access to financial counseling along with the savings account, to which the funds transfer is made
  • The maximum loan amount is 500 dollars throughout one paycheck period
  • It includes no fees at all
  • Interest rate percentage decreases each time the deposit sum is covered
  • Free all-day access and self-serve of the account
  • To be eligible to take the advance, an employee should be not less than 18 years old

However, each withdrawal should be discussed with a credit union officer. It is a drawback of a salary advance loan, yet it helps to monitor your funds balance. Taking the cash away without letting the officer know may cause a one-year delay in your borrowing privileges. As follows, you should make a request each time you want to take out some cash.

Ropes and gray salary advance

With each new loan advance, some part of the advanced payment is converted into a deposit for your savings account. You will have access to these funds in the future, which is very helpful since the loan terms help you save this money and be able to use them. Thus, your account gives you stable dividends, which improves your balance.

Talking about the APR and required deposit, since each loan has to be no more than 500 dollars each month, you have to commit investments to cover the borrowed sum. If the salary advance cash account balance is less than 500 dollars, the APR equals 12%, and the cumulative percentage for the initial deposit comes to be only 5%.

In contrast, when you have more than 500 dollars, the APR decreases to 5.50%, and the deposit comes up to 7% of the loan advance.

Your Salary Advance Cash Account

In addition, your salary advance cash account is not so easy to access since the funds work as collateral for the advance loan at the same time. It is a guarantee that the accrued interest and the amount of the initial loan will be repaid. Also, note that the payment should be produced on the established pay date and by one payment process.

Rti salary advance

You have to remember that there is no access to the accumulated salary advance. And even if the request to withdraw funds is accepted, the borrowing privileges will be delayed for about a month.