INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Kayla Krauter
Amazing app, it's so easy to use! Customer service is always super quick to respond and resolve whatever needs their attention. I always know my money's safe when I bank with B9!
Concrete_Soul Hardbody_Spirit
Greatest choice I have made in a while when it comes to banking.B9 comes through when you need them most.I received services immediately.
Rob G
I've had nothing but a positive experience with B9. Account set up with easy and Bank verification was less than a day. It took a week for my direct deposit to hit so that they could give me an advance but once they could verify the income it was a very simple process. I would recommend to anyone.
Matt Dominguez
B9 has been a great service, they have really came in clutch when I've needed funds asap! I tell all my friends and family about the service, and how they have to get enrolled to see for themselves. Thank you B9!!!!
Bean
Also I'm going to everything that I need to do is keep one of the notifications of the V9 and abilities of the expectations of the remarkable institutions
Angela Russell
B9 has come in clutch a lot of times B9 has helped me so much in times that were rough I appreciate this app so much
John Hardy Sr
Great Experience and will continue to Use!!!! Everything is real and legit. Deposit are on time which usually is two days early and the advances really does help in a time of need. THANKS B9!!!
Tymesea Stacks
I've had a great experience with this card/company so far. Always responds back in a timely matter when I have questions. No complaints.
Teresa Urbano
This is app is great for an advance I was able to get a cash advance by my 2nd direct deposit. I would definitely recommend this app never really had issues with it like other payroll advance app. And it also lets you repay them anytime it's GREAT!!!!
David Baca
We were provided excellent customer service. All responses were prompt and professional. Clearly, the upfront statement on our policy stated it was limited which told us that our preliminary research was not well thought out.
Aerie Lee Morgan
B9 has helped me in my financial situation so much since I have been utilizing there services. They make it easy to pay back the loan and receive one too.
ziplo loveee
I love b9 they're amazing my money came quick and they gave me and advance and gave me a fair time to pay it I'm in love and I highly recommend
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How can someone use your debit card without the card?
Some people believe that it is impossible to use a card without knowing a PIN and a card number. However, the majority of people are unaware that a full card number is not only written on a card itself but on every receipt that you receive after completing an offline transaction. If you do not tear this paper apart or keep it in your wallet, fraudsters will use this opportunity to steal your money. Moreover, they do not even need to know a PIN to use a debit card. So always be careful and do not reveal your card's data.
How to add a debit card to Apple Pay?
Signing up for Apple Pay is easy; just follow the steps below: - Launch the Wallet application. This is a program that securely stores bank card numbers, shop cards, coupons, cinema tickets, etc. That is a virtual wallet. - The Apple Pay box appears. Click on "Add payment card" (plus in the top right corner). - In the new window, click Next. - Scan the card (this is, of course, faster - you just need to put it in the frame), or enter all the data manually (usually, manual entry is not required, as the camera itself recognizes everything except the CVC code) - When everything is approved, enter the CVC security code (the three digits on the back of the card) and accept the terms and conditions - Your phone receives a one-time SMS code which you use to complete the linkage That is all! The operation itself of connecting your card to Apple Pay will take minimum time, and you will end up with a convenient and secure payment system.
How long do refunds take on debit cards?
A refund is the process of getting the exact amount of money that you spent before. The time for it to happen varies in accordance with the bank that you are using, but in general, it is about 7 to 10 working days. This is because when you pay for something, you think that your money is simultaneously sent to the seller. In reality, it takes some amount of time for your sum to appear in their account. For this reason, the vendor can only allow for a refund when s/he sees that your money is actually in their revenue.
How to rent a car with a debit card?
Often companies ask for your debit card for car rentals. They need this to guarantee payment for their services. Read the specific company policies before submitting your card details. Some rental services will not do anything with your card, and some will want to hold a certain amount on your account, depending on the conditions. In this case, it is important for you to understand that you will not be able to use this money until the company does not hold it.
How to check balance on a Visa®Card debit card?
The easiest way to check your Visa®Card balance is to use the online bank. The process may vary slightly depending on which particular bank your card is issued with, but on average, you need to go to the website of your credit institution, go to the online bank section, enter your username and password, then confirm your entry with a text message. Go to the bank cards section, where you should see the current status of your funds. If you are on the street, the easiest way to check your account is by using a terminal or ATM. To do this, insert your card into the special slot on the device and enter your PIN. Choose menu item "Balance" or "Check balance. The ATM will offer to print the balance on a receipt or show it on the screen of the device.
What is the best reloadable debit card?
It is crucial to choose a card that has good conditions of use. For example, PayPal® Prepaid is a very good card made by Mastercard®. It is famous for its user-friendly interface and an opportunity to reload money and receive benefits faster than it was arranged. Two cards that are provided by Visa®Card are famous for no fees: the NetSpend Visa®Card Prepaid Card as well as the Pink NetSpend Visa®Card Prepaid Card. Moreover, the second one provides a cashback program for its users.
How to unlock a debit card?
Certain actions depend on the specific bank, but in most cases, it is really simple to unblock your card. Modern technologies allow you to use your bank's app for this. Usually, through the application, in just a couple of clicks, you can block or unblock your card. But if your card is stolen or lost, we do not recommend using it further. Better ask your bank to issue a new one. You may want to lock or unlock your card for other personal reasons as well. In such cases, it will be most convenient to use the app. But you can also do this by contacting the bank online or by phone.
How long does it take to get an unemployment debit card?
An unemployment insurance debit card is a card that one may need to receive unemployment compensation. To get such a card, one will have to sign up for unemployment benefits. After that, the unemployment debit card will be sent to a client via mail. Usually, it takes from seven to ten business days for a new card to arrive. When the card arrives, a user will need to activate it to be able to receive unemployment compensations from the state.
How do banks investigate disputes on debit cards?
In each bank, there are particular people that are responsible for resolving transaction frauds. These people, bank investigators, will firstly look at the data of the transaction which came under the question. It can be an IP address of the purchase made or the unusual timing for this card, and so on. When the cardholder claims that the seller somehow tricked them, some additional info about this merchant may be obtained. If the situation becomes serious in the opinion of the bank, then outside forces, such as the police or the Federal Bureau of Investigation, could be incorporated.
How to check the balance on a debit card?
People use debit cards for various types of money transactions, including sending and receiving money, making purchases, as well as saving and investing. The principle of a debit card is that it holds the funds that you actually have. So when you make a payment, you use your own money and not the money your bank lends you (as you would do with a credit card). Thus, with a debit card, you will not exceed your credit limit since there is no such thing. But to be sure that you have enough money for a purchase, you need to be aware of how much money you have. To know that, you need to check on your card's balance regularly. There are several ways to do it. The first way is to insert your card into an ATM machine and go to the balance check tab. The second way to check your card's balance is to go online to your bank's website and log in to your account. You may also check your debit card's balance via a mobile banking application.
How to add money to PayPal® from a debit card?
PayPal® is an extremely popular online transaction platform. It's been around for years and has met extensive use all around the world. People use the platform for online purchases, as well as for money transactions for other purposes. If you are a PayPal® wallet owner, you can also attach an offline card to it. That will broaden your online transaction toolset. If you want to link your offline debit card to your PayPal® wallet, you need to do the following: enter your PayPal® account, go to the wallet settings, choose the link card option. Then, you will be asked to provide the necessary information about your card and confirm the action. The system will then send you a confirmation code. Enter it to complete the procedure.
How to set up a debit card?
It is very easy to get a debit card now. It is perhaps more difficult to choose the best deal on the market. That's why, first of all, you must decide on the bank that you want to service your card and bank account. After that, you need to open an account in the bank. This can be done in several ways in person at any bank branch or via the Internet, by filling out a special form and provide the necessary documents. Then you request a card. It usually takes a bank from one working day to a week to make a card. Some banks will send you a package of documents by mail, and others will send a representative to you or ask you to pick up the card at their branch personally. After that, you just need to activate the card and use it. The activation process also depends on the chosen bank, but usually, this can be done either through ATM or the bank's application.
All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.

Relocation salary advance

Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.

Repayment of salary advance

There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly.

Request a salary advance

No overdraft fees, no minimum balance required. Get your B9 debit card now.