INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Cindy Junes
B9 is on point. I wish I would be able to set up my direct deposit automatically but my company is not listed. I set up my direct deposit manually and got paid right on time. Also love that my arch transfer only take 1 business day
Brittnay Setting
B9 has been so helpful in the past recent weeks! Our family came into some rough patches and this app was the perfect way of advancing my own hard earned money and not charging me an arm and a leg to receive it sooner! I am so happy I signed up and will continue using it! the creator is the real GOAT!
Teresa Urbano
This is app is great for an advance I was able to get a cash advance by my 2nd direct deposit. I would definitely recommend this app never really had issues with it like other payroll advance app. And it also lets you repay them anytime it's GREAT!!!!
Komron Music
B9 is a wonderful service! I would highly recommend them to anyone else who uses Uber or Lyft. They have cash advances for Uber drivers as well... amazing.
Taylor Hillhouse
B9 from the jump!!!! B9 seriously saved my behind off the jump! I was so thankful to have stumbled upon B9 and even more thankful when they advanced me $100 instantly! I was on the app maybe 5 minutes total & had $100 advanced to me!! Thank you so much B9!! You're a life saver for sure!!!!!! -forever greatful.
Brian Ramsey
B9 is a great company that offers the world's best cash advance opportunities.The customer service is outstanding and persues excellence in assisting you.I recommend this company to anyone.
Elyanna Alvarez
I love b9 my direct deposit comes in earlier than my normal bank! I also love the cash advance option as I sometimes need my paycheck asap. Awesomeness
Tymesea Stacks
I've had a great experience with this card/company so far. Always responds back in a timely matter when I have questions. No complaints.
Skye Allred
B9 is One of the best places to get your check deposited to and get an advance they give you almost 100% of your paycheck is convenient is well worth it
Peter Davidson
At first I was Skeptical of this app. A lot of paycheck advancement app are Deceiving and hard to set up and are not 100% honest. B9 was actually simple and they kept there word on Everything they advertise.I got a paycheck advancement easy and quick without any fees. I would definitely recommend this app. My experience was great the only thing I would change would be that the app lets you transfer money to a debit card instantly. Plus Be compatible with Apple wallet and Apple Pay. Besides that the app is amazing and I will be using this app as my main go to when times are hard. Thank you Plus customer service it's very helpful and they respond quick. Hundred percent recommend this to anyone and everybody
Menterro Hambrick
I just recently started using the service and it has exceeded my expectations!!! The features alone was worth switching over my full deposit.
Jaci
Quick and easy cash advances and no problem with debit card for purchases! Works for cash app as well and comes in mail fairly fast. Definitely recommend using so far. Gives me a long time to pay back advance as well
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How to check how much money is on a debit card?
There are several ways to check the amount of funds on your debit card. The first is to use online banking, which is linked to your card. Just go to the application and see the balance; the main thing is to have an Internet connection. The second option is to try to find the nearest ATM, use it by entering the PIN code and selecting the "balance check" function. The amount that is stored on the card should appear on the screen. The last method is to call the bank's hotline, wait for an answer, and request the card balance. Perhaps you will be asked for some data to verify that you are the owner.
How to withdraw money from a checking account without debit card?
Complete a withdrawal application from your bank's branch. Fill in your passport details, account details, and the amount of the transaction. Wait for the application to be confirmed - it usually takes about 5 minutes. Receive the withdrawal amount at the cash desk - the bank will immediately deduct the withdrawal fee, if any. Some ATMs allow withdrawing money without a card. To do this, select the appropriate menu item at the ATM. Fill in the form: indicate the number, expiry date, first name and surname, CVC-code of the card, number of the agreement with the bank, passport data, and other information. Specify the amount required for withdrawal. You will receive an SMS code to approve the transaction. If your smartphone supports NFC, funds can be withdrawn via this application by attaching your phone to an ATM that supports contactless transactions and withdraw funds as usual.
How to transfer money from a debit card to a prepaid card?
Cards with a stored value are very different from the usual debit cards. Talking about the regular ones, your money is kept in a private account of your bank. A debit card is a key for using these funds. Prepaid cards comprise an encrypted amount on a special anonymous account, while the debit card is recorded in the name of the owner. But sending a particular sum is no different from the usual one. It is important whether your bank has the possibility of such an operation. Ask the specialists in your bank about this option. And be sure to find out the commission that banks charge for the transfer. Knowing this, you should not have any problems with your money being sent and received.
How to get a new debit card?
The good news is that it is extremely easy to make. If your current debit card is expiring soon, you just need to go to your bank and ask for a replacement. In this case, as you have already been to this bank and made a card there, you already know all the documents that you need. But if you want to create an additional debit card, then you need to do research on the banks that are available for your region and choose the same one as for the previous card or a new one. In most cases, the documents required for this procedure are written on the website of a chosen bank, but if not, call them and ask. Depending on your bank, you can either order a new card online, or you will need to go to their nearest office and make it in person.
How do banks investigate disputes on debit cards?
In each bank, there are particular people that are responsible for resolving transaction frauds. These people, bank investigators, will firstly look at the data of the transaction which came under the question. It can be an IP address of the purchase made or the unusual timing for this card, and so on. When the cardholder claims that the seller somehow tricked them, some additional info about this merchant may be obtained. If the situation becomes serious in the opinion of the bank, then outside forces, such as the police or the Federal Bureau of Investigation, could be incorporated.
How to apply for a debit card?
Usually, you can order and register a new card offline and online. Choose a type of card you are interested in, fill out your personal data, and download and mail the documents that are required. You may have to wait a couple of days or even a week have your new card mailed. After that a courier will deliver the card to your mailbox.
What is a postal code on a debit card
A postal code is a special code that is unique for any geographical location. Postal codes make the mailing system function properly, with mail delivery reaching correct destinations. When speaking about debit cards, they also have their postal codes. But what for? In debit cards, a postal code is an additional security layer. It is a five-digit number that you will not find on your card's body. This code is mentioned in the debit card documents. This code is attached to the actual location when the cardholder resides and where the bills are mailed.
How long does it take to get an unemployment debit card?
An unemployment insurance debit card is a card that one may need to receive unemployment compensation. To get such a card, one will have to sign up for unemployment benefits. After that, the unemployment debit card will be sent to a client via mail. Usually, it takes from seven to ten business days for a new card to arrive. When the card arrives, a user will need to activate it to be able to receive unemployment compensations from the state.
How to cancel all subscriptions on your debit card?
Most of our transactions are now done through our smartphones, and by means of them, the subscriptions can be canceled. In iPhones, open your settings and search for iTunes and App Stores' menu. There, choose to enter Apple ID and look for the subscriptions tab. Afterward, you will see all of them and can easily cancel those that you need. In Androids, the same can be done through your Google account. If your membership was made by means of other devices, then look for the website of this company and cancel it there, or call them and ask for the break of the contract.
How to order new debit card?
Ordering a debit card nowadays is easier than ever. Just log in to your bank's website and order issuing of new debit card. You can also perform this procedure using your bank's mobile app. If you don't want to do it on the Internet, you can contact the bank's call center, answer your secret question and issue a new card or visit the Banks branch personally. To become a new customer, go to the bank's website register a new profile. You will be asked to submit your personal information. After creating an account bank, you'll have to wait for an approval message. If you are not approved, visit the bank's branch and finish the process.
How long does it take for a debit card to arrive?
The delivery time for your new or reissued debit card depends on your bank. In most situations, cards will be delivered within 5-10 business days. If you need the card earlier, don't despair. Some banks can issue a card the very next day or after a couple of business days. Also, delivery times depend on the address. Perhaps the fastest way would be to pick up the card yourself at a bank branch. You can always clarify the terms by calling the support service.
How to check balance on a Visa®Card debit card?
The easiest way to check your Visa®Card balance is to use the online bank. The process may vary slightly depending on which particular bank your card is issued with, but on average, you need to go to the website of your credit institution, go to the online bank section, enter your username and password, then confirm your entry with a text message. Go to the bank cards section, where you should see the current status of your funds. If you are on the street, the easiest way to check your account is by using a terminal or ATM. To do this, insert your card into the special slot on the device and enter your PIN. Choose menu item "Balance" or "Check balance. The ATM will offer to print the balance on a receipt or show it on the screen of the device.
All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
B9 App
Legal
Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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