INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Joe Hansbrough
Very easy to use customer service was really quick to fix the problem that I had will definitely be recommending this to my family and friends
Angela Russell
B9 has come in clutch a lot of times B9 has helped me so much in times that were rough I appreciate this app so much
Javier Fernandez
So far this financial tool has delivered all the offerings of its platform including the most attractive which is incremental in pay advances depending on the consistency of your employee direct deposits. The app is pretty simple and user friendly
Elyanna Alvarez
I love b9 my direct deposit comes in earlier than my normal bank! I also love the cash advance option as I sometimes need my paycheck asap. Awesomeness
Charles Mcclenan
The joy I never knew until now. I was skeptical at first but it wasn't a scam. I was able to get a part of my check the first time and it had me questioning the app. But after my second deposit I was able to get my whole check and I never looked back. Never felt financially secure before this app knowing that am covered for emergency by my own money best feeling in the world. Thank you guys for giving me and my family joy unknown
jose huitron
Your app was a life saver. I needed money for gas and payday was still days away. I downloaded it, linked my direct deposit and within no time I was able to borrow $100.. thank you so so much. I highly recommend this app.
Dino Nunes
This is a fantastic card and they advance on your pay and every time you pay it back it goes up a little bit higher for the old grants even more money it's a great great service very happy I won't go anywhere else
Vicente
I love this app best way for advance virtual card instantly and mailed real card. Instacash after repayment aswell
Author
I was in a stressful spot when b9 helped.me with the money I had to come up with to keep my power on I have recommended b9 to multiple of my friends thank you b9
Dom Delacruz
A Banking app you can trust! This online banking app is one of the best I have used so far. They are new and upcoming but yet they are built and based around the customer. Which is hard to come by now a days. There customer service is amazing and there additional features really help out. Especially during this hard times. (COVID)
Aerie Lee Morgan
B9 has helped me in my financial situation so much since I have been utilizing there services. They make it easy to pay back the loan and receive one too.
Menterro Hambrick
I just recently started using the service and it has exceeded my expectations!!! The features alone was worth switching over my full deposit.
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
What is an account number on a debit card?
An account number (or a primary account number) that one will find on the front side of their credit or debit card is a row of digits ranging from 14 to 19 digits in total. Such sets of digits are unique for each emitted bank card and are assigned to particular accounts. An account number, however, can be found not only on credit or debit cards. They are also often used for various types of plastic cards such as discount cards, gift cards, etc. But whatever type of card the number is placed on, one thing always remains the same - it is the function of a number that makes it a unique identifier of a card.
How long does it take to get an unemployment debit card?
An unemployment insurance debit card is a card that one may need to receive unemployment compensation. To get such a card, one will have to sign up for unemployment benefits. After that, the unemployment debit card will be sent to a client via mail. Usually, it takes from seven to ten business days for a new card to arrive. When the card arrives, a user will need to activate it to be able to receive unemployment compensations from the state.
What is a zip on a debit card?
Zip is the same as a postcode. It is a group of numbers and letters that refers to your address. A bank usually asks for your postcode for sending mail when a card is registered. While your original postcode consists of both letters and numbers, a ZIP code on a debit card includes numbers only. For instance, if a postcode is AB 12345, a ZIP code for a debit card will be 12345. You might not be sure which ZIP code one of your debit cards has since it is not put on a card itself. In this case, you can request this information from the bank as a card owner.
What is a debit card security code?
A short and easy-to-remember sequence of three or four digits on the backside of your debit card is a card security code. Also referred to as a CVC (card verification code) or CVV (card verification value), the code can be found in a specially designated area on the back of the card, right beneath a magnetic stripe in a signature box. As to the primary purpose of the code, it serves as yet another protective measure that secures purchases made with the debit card online, for example, and proves that you, as the owner, possess a hard copy of your card. In situations when your card is exposed to fraudulent actions on the part of hackers or people stealing identities, a CVV will ensure the safety of your assets.
How to get a debit card at 16?
There are two ways to acquire a card for a teenage kid. The first one is to set up an addition to your own bank account, a sub-account for your kid that includes a debit card. This will let your kid withdraw cash using an ATM, as well as purchase goods in stores and online. This option gives an ability to control kid's expenditures. The second way is a children's prepaid card. This type of card has no bank account associated with it. Rather, you pre-fund it with funds that your youngster may spend in stores, online, or withdraw from an ATM.
How to add money to PayPal® from a debit card?
PayPal® is an extremely popular online transaction platform. It's been around for years and has met extensive use all around the world. People use the platform for online purchases, as well as for money transactions for other purposes. If you are a PayPal® wallet owner, you can also attach an offline card to it. That will broaden your online transaction toolset. If you want to link your offline debit card to your PayPal® wallet, you need to do the following: enter your PayPal® account, go to the wallet settings, choose the link card option. Then, you will be asked to provide the necessary information about your card and confirm the action. The system will then send you a confirmation code. Enter it to complete the procedure.
How does a debit card work?
Even today, there are people who still seem to miss the difference between bank card types. Despite a similar design, credit and debit cards are altogether different types of bank cards in terms of money processing and payment procedures. Another thing that confuses users is the term "credit card. It is often used as a mutual term for both card types. A credit card is a card that has a limited amount of funds that you can borrow from the bank as you make purchases. When you go over the established limit, you overdraft your credit card. This means that you will have to put back more cash than you had to. A debit card, in its turn, has no limit. So technically, you can't overdraft it because it will not let you do so. When paying with such a card, you only use the funds that you actually have - you don't borrow anything from the bank. Basically, you can't spend more than what you have. To be able to use your debit card in the future, however, you need to regularly replenish your balance.
How long do refunds take on debit cards?
A refund is the process of getting the exact amount of money that you spent before. The time for it to happen varies in accordance with the bank that you are using, but in general, it is about 7 to 10 working days. This is because when you pay for something, you think that your money is simultaneously sent to the seller. In reality, it takes some amount of time for your sum to appear in their account. For this reason, the vendor can only allow for a refund when s/he sees that your money is actually in their revenue.
What to do if you lost your debit card?
If you lose your debit card, there is no need to panic. It is enough to take certain actions in time to secure your money. After finding the loss, the first thing you need to do is report it to your bank. They will block the card, which will save you from losing money. The phone number of your bank, by which you can report the loss, is easy to find on the Internet. The bank representative will not only block the card but will also tell you what needs to be done to issue a replacement. Usually, the bank does this on its own within a few working days. Many banks' cards can now be blocked through the application. This can save you precious minutes to prevent attackers from taking advantage of your money. Also, check your bank payment history to see if there have been any suspicious transactions in your account. If something like this is found, then save the information and transfer the data to your bank and/or police.
How to change pin for a debit card?
When you receive a new debit card, you will get a set of documents to go with it. One of such papers will contain a short row of digits that is extremely important when it comes to making money transactions with your card. Those digits are your card's PIN. What's a PIN? A PIN is a four-digit code that you need to be able to use a debit or a credit card. The principle is simple: each time you're making a transaction, the system will require you to enter a PIN to make sure that you are the legal owner of the card. Some systems will not require a PIN if the sum is under a certain amount. For large sums, however, entering a PIN is always necessary. Without this code, you will not be able to make payments, deposit, or withdraw funds from your card. If your card gets stolen, it will be of no use to a perpetrator without the PIN, as well. With that said, any cardholder must follow two simple rules in terms of a PIN. The first one is to keep it secret. The second one is to try not to forget it. However, sometimes y
How to rent a car with a debit card?
Often companies ask for your debit card for car rentals. They need this to guarantee payment for their services. Read the specific company policies before submitting your card details. Some rental services will not do anything with your card, and some will want to hold a certain amount on your account, depending on the conditions. In this case, it is important for you to understand that you will not be able to use this money until the company does not hold it.
What is a routing number on a debit card?
The routing number (RTN) a sequence of nine digits situated on the bottom left-hand side of your check. It defines the geographical whereabouts, or more particularly, the state of a bank in which your card was created. Each state has its one-of-a-kind RTN. Idaho's routing number would be 123103729. For the purposes of finding yours, look at your check or google for an RTN of the state in which you created a debit card. Practically speaking, your routing number is needed when purchasing something on the internet or with the help of your phone. In these situations, the RTN number would be asked of you.
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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