INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Joe Hansbrough
Very easy to use customer service was really quick to fix the problem that I had will definitely be recommending this to my family and friends
dystany zapata
I feel like a part of a family. Everything is convient and easy. Quick cash advance and easy to pay back. I have not had any problems with this bank since I have been a customer. Customer is very fast and effective and reply back fast. I would highly recommend this bank to family and friends
Marcus Goodwin
B9 is a awesome and really helps when you need extra money.Also I like the fact it helps wen your are in a quick emergency , I would most definitely recommend them to anyone.
Komron Music
B9 is a wonderful service! I would highly recommend them to anyone else who uses Uber or Lyft. They have cash advances for Uber drivers as well... amazing.
Teresa Urbano
This is app is great for an advance I was able to get a cash advance by my 2nd direct deposit. I would definitely recommend this app never really had issues with it like other payroll advance app. And it also lets you repay them anytime it's GREAT!!!!
Peter Davidson
At first I was Skeptical of this app. A lot of paycheck advancement app are Deceiving and hard to set up and are not 100% honest. B9 was actually simple and they kept there word on Everything they advertise.I got a paycheck advancement easy and quick without any fees. I would definitely recommend this app. My experience was great the only thing I would change would be that the app lets you transfer money to a debit card instantly. Plus Be compatible with Apple wallet and Apple Pay. Besides that the app is amazing and I will be using this app as my main go to when times are hard. Thank you Plus customer service it's very helpful and they respond quick. Hundred percent recommend this to anyone and everybody
Antonio Sherrell
Best Bank Advancement Incentive. I was browsing through the app and came across B9 and decided to give it a try. So after downloading it and seeing i can set up direct deposit via my employer. The best thing is you can get an advance up to your full paycheck.
Elia Ortega
To be quite honest if it wasn't for this app I wouldn't be surviving as well as I have been these last couple of months. Being a single mom of two young kids working a part-time job and going to school quite difficult but with this app I was able to take myself a few times with the headaches of not being able to pull out any additional funds
Brittnay Setting
B9 has been so helpful in the past recent weeks! Our family came into some rough patches and this app was the perfect way of advancing my own hard earned money and not charging me an arm and a leg to receive it sooner! I am so happy I signed up and will continue using it! the creator is the real GOAT!
Koroush
New age of banking is here ! Being able to withdraw cash two weeks prior to payday is a life saver for people like myself who live paycheck to paycheck . getting paid two days early is also a life saver , fast and swift mailing of the debit card was also a breath a fresh air compared to other banks that take much longer to send a card that can be given much swifter.
Marcellus Fails
This application is great! I had a problem and they was quick to fix it and emailed me back everytime I emailed them!!!!
Elizabeth Konkle
Fantastic service Enrollment was fast and easy. My direct deposit went through the same week, and I was immediately eligible to get an advance on my pay. The virtual card was useful while waiting in my card to arrive
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How to check a Visa®Card debit card balance?
It is through the online banking app that the balance on your Visa®Card card can be assessed. The procedure can be distinctive in different banks; however, the principle is quite the same in all banks. Visit the official web page of your bank and fill in the boxes with username and unique pass-key. After that, proceed to verify your request by using a text. After that, open the designated bank card section of the website, and you will be able to check your current balance on the card. Another way is to use an ATM machine: input your bank card in a special slot in an ATM, enter your secret PIN. Browse the menu to find the Balance item. Depending on your wishes, an ATM provides you with a receipt of the operation.
How old do you have to be to get a debit card?
The age of potential debit cardholders varies by the banks issuing them. For some banks, people of 13 years old qualify as eligible to receive a debit card if there is a parental person in charge of the operation. Other bank institutions issue their debit cards to people over the age of 15, and some banks don't consider persons under 16 years old as potential debit cardholders. In regard to debit cards, most banks set rules requiring a potential debit cardholder to be of the age of majority, i.e., 18 years old. In such cases, the involvement of a parent is deemed unnecessary.
What to do if you lost your debit card?
If you lose your debit card, there is no need to panic. It is enough to take certain actions in time to secure your money. After finding the loss, the first thing you need to do is report it to your bank. They will block the card, which will save you from losing money. The phone number of your bank, by which you can report the loss, is easy to find on the Internet. The bank representative will not only block the card but will also tell you what needs to be done to issue a replacement. Usually, the bank does this on its own within a few working days. Many banks' cards can now be blocked through the application. This can save you precious minutes to prevent attackers from taking advantage of your money. Also, check your bank payment history to see if there have been any suspicious transactions in your account. If something like this is found, then save the information and transfer the data to your bank and/or police.
How to swipe a debit card?
There are two ways of swiping, and it depends on your debit card itself. You can either put your card into the card reader at the magazine and type in your PIN or enclose it on the screen of the card reader. The first option is available to all cards, and the second is trickier. Take your card and look at it. Does it have a Wi-Fi picture somewhere? If yes, then you can use the second option. When putting the card in, you will always need to type a PIN, but when you just enclose it to the screen, this is not always the case. Some card readers need a PIN only when the amount of money is larger than is the limit of a device, and others need a PIN all the time. If you need to stick the debit card in, always put it in with the face side of the card looking up.
How does PayPal® work with a debit card?
If you want extra protection when using your debit card, you can use PayPal® . This service will help you save your card details as purchases will be made through an intermediary. It is very easy to use a debit card with this service. You need to add it to your profile. This will only take you a couple of minutes. Log into your wallet through your account. Then search for a section called "link a debit or credit card." Follow the directions and enter all the required information from your card. There is one more way. During the execution of the payment itself, after choosing a payment method, you may be asked to add a card. There you will also need to enter all the data indicated on the card.
How to cancel a pending transaction on a debit card?
If you use debit cards, you know a pending transaction. Indeed, it is a process that takes place between two systems (from your bank to the seller). Until the bank approves the transaction, the payment is pending. Even though such a process takes several seconds, you may waive the fee. If you want to cancel this process, tell the seller about it. You may do it if you promptly call your bank to resolve the problem. However, keep in mind that the vendor must confirm the cancellation of the transfer. On the other hand, scammers often make purchases with other people's cards. If you see a pending transaction that you did not make, contact the bank promptly. In this case, the bank will cancel the transaction and block the card to eliminate fraud.
How long does it take for a debit card to arrive?
The delivery time for your new or reissued debit card depends on your bank. In most situations, cards will be delivered within 5-10 business days. If you need the card earlier, don't despair. Some banks can issue a card the very next day or after a couple of business days. Also, delivery times depend on the address. Perhaps the fastest way would be to pick up the card yourself at a bank branch. You can always clarify the terms by calling the support service.
How does a debit card work?
Even today, there are people who still seem to miss the difference between bank card types. Despite a similar design, credit and debit cards are altogether different types of bank cards in terms of money processing and payment procedures. Another thing that confuses users is the term "credit card. It is often used as a mutual term for both card types. A credit card is a card that has a limited amount of funds that you can borrow from the bank as you make purchases. When you go over the established limit, you overdraft your credit card. This means that you will have to put back more cash than you had to. A debit card, in its turn, has no limit. So technically, you can't overdraft it because it will not let you do so. When paying with such a card, you only use the funds that you actually have - you don't borrow anything from the bank. Basically, you can't spend more than what you have. To be able to use your debit card in the future, however, you need to regularly replenish your balance.
How to transfer money from apple cash to a debit card?
You can send the money from Apple Cash to a bank account or to a Visa®Card card. For the former case, the transaction can take from 1 to 3 working days, depends from your bank. For the latter situation, you can expect to get the sum of the money during the next 30 minutes. In order to make these kinds of transactions, your first action is to open a Wallet App and choose an Apple Cash card, from which the money would be written off. Find a menu button there, which will look like three dots, tap on the transfer to a bank, and write how much money should be sent away. After that, choose what kind of transfer is to be made: to a bank account will require a 1-2 Business days option, to a Visa®Card card Instant transfer is the way to go. The last step for you is to either tap on the debit card or a bank account, to which the money will go.
How to use a debit card in a store?
There is nothing easier than paying with a debit card for purchases or services. It is much more convenient than dealing with cash. Almost all new cards have a special chip, thanks to which it is enough to simply attach your card to the card reader when paying in a store. Also, the card can be inserted into this device. Obsolete card models may require swiping. After that, you usually need to enter a PIN code or sign your check. Make sure your card is signed on the back and matches the one you leave on the check.
At what age can you get a debit card?
Basically, a person cannot become a cardholder until they reach 18. However, there are two cases when a minor (a person under eighteen years old) can own and use a debit card. The first case is called a "student account" - this means that a teenager gets to use a personal debit card. A guardian's signature is necessary. The second case is when a minor receives their own debit card that is actually tied to their guardian's account. Thus, when a minor makes a payment, the funds are withdrawn from their guardian's account.
How to transfer money from a debit card to another debit card?
It depends on your bank. This procedure can be done by using the bank's app or the site or by going to an ATM. In any case that you prefer or is available to you, actions are quite the same. You need to click on a button that would allow you to transfer the money (in different banks, it will be named variously, but the meaning stays the same) and choose where to send it, which is, in our case, another debit card. Then fill in the line for the amount of money given away and make sure that all information about the recipient's debit card is correct. Click to send, and that's it. However, note that different banks can commission you for sending the money to another's bank client.
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

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Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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How to pay standard chartered salary advance

Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.

How to pay standard chartered salary advance bill

Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.

How to request salary advance

There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly.

How to respectfully decline a salary advance

No overdraft fees, no minimum balance required. Get your B9 debit card now.