INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Marcus Goodwin
B9 is a awesome and really helps when you need extra money.Also I like the fact it helps wen your are in a quick emergency , I would most definitely recommend them to anyone.
Bean
Also I'm going to everything that I need to do is keep one of the notifications of the V9 and abilities of the expectations of the remarkable institutions
Armando
You guys help a lot of people out with your advance only thing I would do if I be were you guys is maybe advance a lil bit more money for the bigger families out there.
Dino Nunes
This is a fantastic card and they advance on your pay and every time you pay it back it goes up a little bit higher for the old grants even more money it's a great great service very happy I won't go anywhere else
Menterro Hambrick
I just recently started using the service and it has exceeded my expectations!!! The features alone was worth switching over my full deposit.
Marcellus Fails
This application is great! I had a problem and they was quick to fix it and emailed me back everytime I emailed them!!!!
Kyesha Boyd
This service is been great I enjoyed it and this payment this year for my paydays I have enjoyed being with responses I get back from the customer service department
Joe Hansbrough
Very easy to use customer service was really quick to fix the problem that I had will definitely be recommending this to my family and friends
Charles Mcclenan
The joy I never knew until now. I was skeptical at first but it wasn't a scam. I was able to get a part of my check the first time and it had me questioning the app. But after my second deposit I was able to get my whole check and I never looked back. Never felt financially secure before this app knowing that am covered for emergency by my own money best feeling in the world. Thank you guys for giving me and my family joy unknown
Chris B
They gave me an advance when nobody else would. They also made it super easy to switch my direct deposit over. Extremely helpful customer service
Miishacamille
Sign up was easy. Got an advance the same night. The only problem I had was using the money right away. I had trouble activating the virtual card. Other than that does what they claim to do.
Hayden Phillips
B9 is amazing, it has everything I need to do banking, and it even offers a cash advance which is really useful when unexpected expenses come up. I would highly recommend this and give it a five star rating!
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
What to do if you lost your debit card?
If you lose your debit card, there is no need to panic. It is enough to take certain actions in time to secure your money. After finding the loss, the first thing you need to do is report it to your bank. They will block the card, which will save you from losing money. The phone number of your bank, by which you can report the loss, is easy to find on the Internet. The bank representative will not only block the card but will also tell you what needs to be done to issue a replacement. Usually, the bank does this on its own within a few working days. Many banks' cards can now be blocked through the application. This can save you precious minutes to prevent attackers from taking advantage of your money. Also, check your bank payment history to see if there have been any suspicious transactions in your account. If something like this is found, then save the information and transfer the data to your bank and/or police.
How to get PayPal® with a debit card?
There is a restriction in the types of debit cards that PayPal® allows for usage. Check that the one that you want to link with a PayPal® is of Visa®Card, Mastercard®, or American Express types. Then go to the PayPal® website and find the Wallet button. Click it and then Credit and Debit cards as well. In this section, you are now able to link a card for its further exploitation through the PayPal® system. Put in all the information required, check its accuracy and save it.
How to get a debit card for PayPal® ?
PayPal® debit card acts as the usual card purchased in some banks. Before applying for it, don't forget to create yourself an account in PayPal® . Google for a PayPal® website, open it and find there a button that will send you to the page of getting the card. In there, the current phone and social security number, date of birth should be filled in. You will also need to have a verified home address. The beauty of a PayPal® card is that it doesn't require any service payments from you, but its functionality is the same.
How to use a debit card without a pin?
In some situations, using a PIN code may not be convenient, and you may want to use your card without it. The use of a debit card without a pin code is possible in some cases. First, some establishments, such as restaurants, may ask you to sign an invoice rather than enter a code. And other organizations such as shops may not ask you to enter a code when making small purchases. Also, when purchasing, some devices may ask you to select "credit" or "debit". If you choose the second option, you will need to enter a code, but if you choose the first one using a debit card, you will be asked to sign the check.
How long does it take to get a debit card?
The process of obtaining a personal debit card can be done through different banks. Your first step would be to pick a bank and figure out the ways how you can request a card from them. Depending on your personal preferences and the depth you will go into finding the best bank, this action can take a couple of minutes or hours and days of searching. The second step is to file for a card and give your personal data to the bank that you've chosen. The final step is to wait for the card to be done. In different banks, this takes a different amount of time. Some will send you the card in a few days, while others will make you wait for a few weeks.
How to transfer money from PayPal® to a debit card instantly?
Unlike a regular transfer from PayPal® to a bank account that usually takes from one to three days and is free for users, to do an instant transfer, you have to pay a fee. But it takes only a few minutes. Visit the Summary section and tap on Accept the money. After that, select Transfer money and specify that you want to receive it on your debit card. Make sure that you fill in the information about your debit card in the section of Instant transaction. Fill in the sum, check if the data is correct and confirm the operation.
What is a routing number on a debit card?
The routing number (RTN) a sequence of nine digits situated on the bottom left-hand side of your check. It defines the geographical whereabouts, or more particularly, the state of a bank in which your card was created. Each state has its one-of-a-kind RTN. Idaho's routing number would be 123103729. For the purposes of finding yours, look at your check or google for an RTN of the state in which you created a debit card. Practically speaking, your routing number is needed when purchasing something on the internet or with the help of your phone. In these situations, the RTN number would be asked of you.
How to add a debit card to cash app?
Cash App is a money service application for iOS and Android mobile devices. With this application, one can receive and send money, make purchases, save funds, and invest them. One can also attach a debit card to their Cash App account. To do so, a user will need to run the application, go to personal settings that will show a list of available options. One of the options will be adding a credit card. Note that there is no difference in what type of card you're adding - a credit or a debit card - both will work fine. To add a new card, the user will need to insert their card's account number. After that, the user will only need to approve the further actions by hitting the "add card" option.
How to dispute debit card charges?
A few actions need to take place for this to happen. The first action would be to call your bank and explain what happened to them. The faster you will see a mistake in your balance and call them, the better your chances that this dispute would be considered. This is due to the fact that the amount of time in which your bank allows you to resolve the dispute varies. The second action after the call is the hardest you need to wait for the bank's final decision. The length of this period depends on the merchant of the transaction and on the rules of the bank for such situations. Some banks can consider your case just ten working days; others can do it for 60 days.
How to transfer money from a debit card to another debit card?
It depends on your bank. This procedure can be done by using the bank's app or the site or by going to an ATM. In any case that you prefer or is available to you, actions are quite the same. You need to click on a button that would allow you to transfer the money (in different banks, it will be named variously, but the meaning stays the same) and choose where to send it, which is, in our case, another debit card. Then fill in the line for the amount of money given away and make sure that all information about the recipient's debit card is correct. Click to send, and that's it. However, note that different banks can commission you for sending the money to another's bank client.
How to pay with a debit card?
There are many ways to pay for goods or services with a debit card. The classic way to pay in most shops is with a special device in which you swipe/insert/attach your card. Most new ones can be simply attached to the device, after what you need to enter the pin code. Although you can change your card settings and not enter a pin code for small purchases. In addition, you can add your card to an electronic wallet for example, Apple Pay. Then, to pay for anything, you will not even require the physical presence of the card; just hold your smartphone to the device. But this payment method may not work everywhere. Finally, you can withdraw money from an ATM and pay with cash if needed. However, most places have long been equipped for accepting bank cards.
How to get a new debit card?
The good news is that it is extremely easy to make. If your current debit card is expiring soon, you just need to go to your bank and ask for a replacement. In this case, as you have already been to this bank and made a card there, you already know all the documents that you need. But if you want to create an additional debit card, then you need to do research on the banks that are available for your region and choose the same one as for the previous card or a new one. In most cases, the documents required for this procedure are written on the website of a chosen bank, but if not, call them and ask. Depending on your bank, you can either order a new card online, or you will need to go to their nearest office and make it in person.
All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
B9 App
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.

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