INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Rob G
I've had nothing but a positive experience with B9. Account set up with easy and Bank verification was less than a day. It took a week for my direct deposit to hit so that they could give me an advance but once they could verify the income it was a very simple process. I would recommend to anyone.
shay
I love this company gave me a loan after my first deposit they did a awesome job when i lost my card as well will be banking with them for a long time
Skye Allred
B9 is One of the best places to get your check deposited to and get an advance they give you almost 100% of your paycheck is convenient is well worth it
Komron Music
B9 is a wonderful service! I would highly recommend them to anyone else who uses Uber or Lyft. They have cash advances for Uber drivers as well... amazing.
Joe Hansbrough
Very easy to use customer service was really quick to fix the problem that I had will definitely be recommending this to my family and friends
Cindy Junes
B9 is on point. I wish I would be able to set up my direct deposit automatically but my company is not listed. I set up my direct deposit manually and got paid right on time. Also love that my arch transfer only take 1 business day
Chris B
They gave me an advance when nobody else would. They also made it super easy to switch my direct deposit over. Extremely helpful customer service
Kayla Krauter
Amazing app, it's so easy to use! Customer service is always super quick to respond and resolve whatever needs their attention. I always know my money's safe when I bank with B9!
Elizabeth Konkle
Fantastic service Enrollment was fast and easy. My direct deposit went through the same week, and I was immediately eligible to get an advance on my pay. The virtual card was useful while waiting in my card to arrive
AG
This is a great app to have especially when you're running low on cash and don't know what To do you can always count on b9 to come through
Aerie Morgan
B9 has helped me through my financial struggles now for the last three weeks. They make it easy to get a loan till payday and easy to pay back the loan on payday.
Antonio Sherrell
Best Bank Advancement Incentive. I was browsing through the app and came across B9 and decided to give it a try. So after downloading it and seeing i can set up direct deposit via my employer. The best thing is you can get an advance up to your full paycheck.
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
I lost my debit card how can I get money?
You can only withdraw money from a stolen or lost card if you have not blocked it. The actual amount will not be withdrawn from the plastic card but from the card account to which it is linked. All options for withdrawing money from a card account: Transfer to another card. If you remember the card details, have access to online banking, or have a template created in your personal office, you can transfer money to any other card, either within your bank or to another bank. The lost card can then be blocked and reissued. At an ATM. Some self-service terminals allow you to withdraw money using the phone number linked to your credit card. You will have to confirm the transaction with a code, which will be sent to your authorized mobile phone number by SMS. At the bank's cash desk. You can get the money at the cashier's desk of your bank with your passport. But this will take a long time, so this option is suitable if you can get to the office and cash out quickly. If it's a long way to the counter, fraud
How to check how much money is on a debit card?
There are several ways to check the amount of funds on your debit card. The first is to use online banking, which is linked to your card. Just go to the application and see the balance; the main thing is to have an Internet connection. The second option is to try to find the nearest ATM, use it by entering the PIN code and selecting the "balance check" function. The amount that is stored on the card should appear on the screen. The last method is to call the bank's hotline, wait for an answer, and request the card balance. Perhaps you will be asked for some data to verify that you are the owner.
At what age can you get a debit card?
Basically, a person cannot become a cardholder until they reach 18. However, there are two cases when a minor (a person under eighteen years old) can own and use a debit card. The first case is called a "student account" - this means that a teenager gets to use a personal debit card. A guardian's signature is necessary. The second case is when a minor receives their own debit card that is actually tied to their guardian's account. Thus, when a minor makes a payment, the funds are withdrawn from their guardian's account.
How to order new debit card?
Ordering a debit card nowadays is easier than ever. Just log in to your bank's website and order issuing of new debit card. You can also perform this procedure using your bank's mobile app. If you don't want to do it on the Internet, you can contact the bank's call center, answer your secret question and issue a new card or visit the Banks branch personally. To become a new customer, go to the bank's website register a new profile. You will be asked to submit your personal information. After creating an account bank, you'll have to wait for an approval message. If you are not approved, visit the bank's branch and finish the process.
How to use a debit card without a pin?
While using a pin is to protect your card, for some reason, you may want to use it without a code. This is possible in some situations. For instance, in many shops and other establishments, when paying, the terminal may ask you to select the "debit" or "credit" option after you have entered your card. If you choose the second option, the device will ask for your signature but not for the PIN code. The signature must match the one on the back of the card. Some small shops do not ask for a code for small purchases. And restaurants often require your signature on the receipt rather than entering a code on the terminal.
How to transfer credit card money to a debit card?
If you are the owner of a credit card but would like to receive cash from it, in some circumstances, this can be done. To discover if you have such an opportunity, read the rules for handling the card. In most cases, you can withdraw cash from your credit card at ATMs. There is regularly a particular limit on such actions. And you ought to pay a commission. Its size is determined by the bank, and that can be expressed either as a percentage or in a certain amount. Besides, you can often send funds to a debit card. Before initiating a transfer, make sure that the articles of such a transaction are suitable for you. You will most likely pay a certain fee for the money transfer. You can consider both options from the side of additional costs and choose whichever is more beneficial for you.
How much does a debit card cost?
As a rule, the bank provides people with debit cards for free after applying. Unlike credit cards, debit cards do not involve debts and huge fees: you may use the card at any time, paying for any services. There are several possible options for charging for using a debit card. Firstly, it is a monthly maintenance fee. In the United States, such a fee varies from $10 to $15. However, if you keep a certain minimum balance on the card every month, the bank cancels the monthly maintenance fee. The second point is the withdrawal of cash from ATMs of other banks. Such a fee is no more than five dollars for withdrawing money. Finally, you will have to pay for transactional transfers. In this case, the transaction fee depends on the transfer amount.
How to send money to debit card?
Adding money to a debit card is a simple, common, and fast procedure. Actually, these cards were created for convenient and fast non-cash payments. To do this, you can use mobile services or Internet banking of your fixed bank, fortunately now they have become very convenient for users. Just be vigilant because such transfers may be subject to a transfer fee; this should be clarified with your bank's website or by contacting customer service. If the contract of your card does not specify any requirements, then there should be no problems with transferring to a debit card.
What is an account number on a debit card?
An account number (or a primary account number) that one will find on the front side of their credit or debit card is a row of digits ranging from 14 to 19 digits in total. Such sets of digits are unique for each emitted bank card and are assigned to particular accounts. An account number, however, can be found not only on credit or debit cards. They are also often used for various types of plastic cards such as discount cards, gift cards, etc. But whatever type of card the number is placed on, one thing always remains the same - it is the function of a number that makes it a unique identifier of a card.
How to find your pin number for a debit card?
Don't rely on a financial institution to help you recover your password, as they don't have this information. All institutions are guided by the principle that this kind of information is inaccessible to their employees. And no one will extract your digits from the encrypted program either. Try looking for an envelope. When you are given a new plastic carrier at the branch, you receive it in an envelope with a special printout that has the PIN code on it. Check all your papers and important records, as 90% of us don't throw away such documents. You will then have to apply for a new card. There is no application for a different code at any institution. If you are unable to remember and find out the PIN code of your bank card, you have to apply for a new one, with a new number, expiration date, and, of course, a new secret set of digits. This is a chargeable procedure and takes around 7-10 days, but unfortunately, you have no other option.
How to use a debit card?
A debit card is a plastic device with a unique code attached to a bank account. With a debit card, a user can make payments both offline and online, send and receive money. When a user first receives a debit card from the bank, there will be a set of documents and a PIN code that a cardholder must not show, send or tell anyone. With that PIN code, a user will need to activate their debit card using the nearest ATM. When the procedure is complete, the card is activated, and a user can make payments with it. When activated, using a debit card is easy. One can use it with payment terminals in shops or make online payments providing the card's number during purchases. Another thing to remember about using a debit card is a CCV security code that one can find on the rear side of a card. Just like PIN, a user must not tell their card's CCV code to anyone.
How to stop a debit card payment?
Anyone may stop a transaction payment by debit card if such a need arises. If money has been debited from the card, call the customer support service. Contact a specialist, explain the situation and why you want to stop the payment. Usually, this information includes the amount and date of payment and the name of the seller. Also, the seller must contact a bank representative and explain what happened. Finally, if you want to stop an automatic payment, inform your issuer about it or change this function through the online application in the settings section. The bank has no right to refuse such a request to you and must consider it.
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.

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Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.

Earned salary advance

There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly.

Earned salary advance deduction

No overdraft fees, no minimum balance required. Get your B9 debit card now.