INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Darliene
I was in a tight pinch and b9 advanced me $100 at 1st I wasn't sure about this app but they actually pulled through. I'm definitely sticking with b9:)
Kevin Jackson
B9 is a great banking app. They give you early access To your direct deposits and they have pretty quick customer support. I have used them for a couple months and will continue to do so.
David Baca
We were provided excellent customer service. All responses were prompt and professional. Clearly, the upfront statement on our policy stated it was limited which told us that our preliminary research was not well thought out.
William Magpantay
EXCEPTIONAL BANKING SERVICE B9's app is user friendly and their customer service is exceptional. Personally, the best features of B9 are their Cash Advance and getting paid up 15 days early. What more can you ask for? TWO THUMBS UP! Great job, guys!
Kayla Krauter
Amazing app, it's so easy to use! Customer service is always super quick to respond and resolve whatever needs their attention. I always know my money's safe when I bank with B9!
Author
It's a good app only thing is they charge you atm fees I used AllPoint Atm thinking it would of been free but Nope still got charged
ziplo loveee
I love b9 they're amazing my money came quick and they gave me and advance and gave me a fair time to pay it I'm in love and I highly recommend
Andria Dixon
At first i was a little confused but after my first deposit i was able to advance an amount. Definitely happy and reccomend expecially during those pay gaps.
Charles Mcclenan
The joy I never knew until now. I was skeptical at first but it wasn't a scam. I was able to get a part of my check the first time and it had me questioning the app. But after my second deposit I was able to get my whole check and I never looked back. Never felt financially secure before this app knowing that am covered for emergency by my own money best feeling in the world. Thank you guys for giving me and my family joy unknown
AG
This is a great app to have especially when you're running low on cash and don't know what To do you can always count on b9 to come through
Aerie Lee Morgan
B9 has helped me in my financial situation so much since I have been utilizing there services. They make it easy to pay back the loan and receive one too.
Marcellus Fails
This application is great! I had a problem and they was quick to fix it and emailed me back everytime I emailed them!!!!
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
What is a platinum debit card?
In simple words, a platinum card is an exclusive offer of the bank for customers to receive a premium level of the card. The platinum card belongs to the cards of the highest category, thanks to which the holders of such cards receive more opportunities and benefits. As a rule, the platinum cardholder receives such privileges from the bank itself and the payment system. In any case, a platinum card is a status, so banks limit the circle of selected customers. Not everyone may get such a card. Here are some advantages of platinum cards: - Exclusive offers - Extended insurance and security - Special promotions - Priority service
How to transfer money from PayPal® to a debit card?
PayPal® is one of the world's largest electronic debit payment systems. With its help, a large number of money transfers are carried out. To make a transfer from PayPal® to Sberbank, two necessary conditions must be met: - an active wallet in the payment system - a number of the card account tied to it in our bank. To withdraw money from your PayPal® wallet, you must bind a debit card to it. It's not about the number of the plastic, but about the details of the client's personal account and its BIC. It is important to remember that the card account number consists of 20 digits and the bank's BIK - of nine.
How to dispute debit card charges?
A few actions need to take place for this to happen. The first action would be to call your bank and explain what happened to them. The faster you will see a mistake in your balance and call them, the better your chances that this dispute would be considered. This is due to the fact that the amount of time in which your bank allows you to resolve the dispute varies. The second action after the call is the hardest you need to wait for the bank's final decision. The length of this period depends on the merchant of the transaction and on the rules of the bank for such situations. Some banks can consider your case just ten working days; others can do it for 60 days.
How to swipe a debit card?
There are two ways of swiping, and it depends on your debit card itself. You can either put your card into the card reader at the magazine and type in your PIN or enclose it on the screen of the card reader. The first option is available to all cards, and the second is trickier. Take your card and look at it. Does it have a Wi-Fi picture somewhere? If yes, then you can use the second option. When putting the card in, you will always need to type a PIN, but when you just enclose it to the screen, this is not always the case. Some card readers need a PIN only when the amount of money is larger than is the limit of a device, and others need a PIN all the time. If you need to stick the debit card in, always put it in with the face side of the card looking up.
How to add money to PayPal® from a debit card?
PayPal® is an extremely popular online transaction platform. It's been around for years and has met extensive use all around the world. People use the platform for online purchases, as well as for money transactions for other purposes. If you are a PayPal® wallet owner, you can also attach an offline card to it. That will broaden your online transaction toolset. If you want to link your offline debit card to your PayPal® wallet, you need to do the following: enter your PayPal® account, go to the wallet settings, choose the link card option. Then, you will be asked to provide the necessary information about your card and confirm the action. The system will then send you a confirmation code. Enter it to complete the procedure.
What is a postal code on a debit card
A postal code is a special code that is unique for any geographical location. Postal codes make the mailing system function properly, with mail delivery reaching correct destinations. When speaking about debit cards, they also have their postal codes. But what for? In debit cards, a postal code is an additional security layer. It is a five-digit number that you will not find on your card's body. This code is mentioned in the debit card documents. This code is attached to the actual location when the cardholder resides and where the bills are mailed.
How to withdraw money from a checking account without debit card?
Complete a withdrawal application from your bank's branch. Fill in your passport details, account details, and the amount of the transaction. Wait for the application to be confirmed - it usually takes about 5 minutes. Receive the withdrawal amount at the cash desk - the bank will immediately deduct the withdrawal fee, if any. Some ATMs allow withdrawing money without a card. To do this, select the appropriate menu item at the ATM. Fill in the form: indicate the number, expiry date, first name and surname, CVC-code of the card, number of the agreement with the bank, passport data, and other information. Specify the amount required for withdrawal. You will receive an SMS code to approve the transaction. If your smartphone supports NFC, funds can be withdrawn via this application by attaching your phone to an ATM that supports contactless transactions and withdraw funds as usual.
How to cancel all subscriptions on your debit card?
Most of our transactions are now done through our smartphones, and by means of them, the subscriptions can be canceled. In iPhones, open your settings and search for iTunes and App Stores' menu. There, choose to enter Apple ID and look for the subscriptions tab. Afterward, you will see all of them and can easily cancel those that you need. In Androids, the same can be done through your Google account. If your membership was made by means of other devices, then look for the website of this company and cancel it there, or call them and ask for the break of the contract.
How to add a debit card to cash app?
Cash App is a money service application for iOS and Android mobile devices. With this application, one can receive and send money, make purchases, save funds, and invest them. One can also attach a debit card to their Cash App account. To do so, a user will need to run the application, go to personal settings that will show a list of available options. One of the options will be adding a credit card. Note that there is no difference in what type of card you're adding - a credit or a debit card - both will work fine. To add a new card, the user will need to insert their card's account number. After that, the user will only need to approve the further actions by hitting the "add card" option.
How to use a debit card without a pin?
While using a pin is to protect your card, for some reason, you may want to use it without a code. This is possible in some situations. For instance, in many shops and other establishments, when paying, the terminal may ask you to select the "debit" or "credit" option after you have entered your card. If you choose the second option, the device will ask for your signature but not for the PIN code. The signature must match the one on the back of the card. Some small shops do not ask for a code for small purchases. And restaurants often require your signature on the receipt rather than entering a code on the terminal.
At what age can you get a debit card?
Basically, a person cannot become a cardholder until they reach 18. However, there are two cases when a minor (a person under eighteen years old) can own and use a debit card. The first case is called a "student account" - this means that a teenager gets to use a personal debit card. A guardian's signature is necessary. The second case is when a minor receives their own debit card that is actually tied to their guardian's account. Thus, when a minor makes a payment, the funds are withdrawn from their guardian's account.
How to get a new debit card?
The good news is that it is extremely easy to make. If your current debit card is expiring soon, you just need to go to your bank and ask for a replacement. In this case, as you have already been to this bank and made a card there, you already know all the documents that you need. But if you want to create an additional debit card, then you need to do research on the banks that are available for your region and choose the same one as for the previous card or a new one. In most cases, the documents required for this procedure are written on the website of a chosen bank, but if not, call them and ask. Depending on your bank, you can either order a new card online, or you will need to go to their nearest office and make it in person.
All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
B9 App
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.

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Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.

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There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly.

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No overdraft fees, no minimum balance required. Get your B9 debit card now.