INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Brittnay Setting
B9 has been so helpful in the past recent weeks! Our family came into some rough patches and this app was the perfect way of advancing my own hard earned money and not charging me an arm and a leg to receive it sooner! I am so happy I signed up and will continue using it! the creator is the real GOAT!
Dino Nunes
This is a fantastic card and they advance on your pay and every time you pay it back it goes up a little bit higher for the old grants even more money it's a great great service very happy I won't go anywhere else
Teresa Urbano
This is app is great for an advance I was able to get a cash advance by my 2nd direct deposit. I would definitely recommend this app never really had issues with it like other payroll advance app. And it also lets you repay them anytime it's GREAT!!!!
Hayden Phillips
B9 is amazing, it has everything I need to do banking, and it even offers a cash advance which is really useful when unexpected expenses come up. I would highly recommend this and give it a five star rating!
Kyesha Boyd
This service is been great I enjoyed it and this payment this year for my paydays I have enjoyed being with responses I get back from the customer service department
Jaci
Quick and easy cash advances and no problem with debit card for purchases! Works for cash app as well and comes in mail fairly fast. Definitely recommend using so far. Gives me a long time to pay back advance as well
Vicente
I love this app best way for advance virtual card instantly and mailed real card. Instacash after repayment aswell
shay
I love this company gave me a loan after my first deposit they did a awesome job when i lost my card as well will be banking with them for a long time
Koroush
New age of banking is here ! Being able to withdraw cash two weeks prior to payday is a life saver for people like myself who live paycheck to paycheck . getting paid two days early is also a life saver , fast and swift mailing of the debit card was also a breath a fresh air compared to other banks that take much longer to send a card that can be given much swifter.
Bean
Also I'm going to everything that I need to do is keep one of the notifications of the V9 and abilities of the expectations of the remarkable institutions
Jabria
Choose B9. B9 has given me the flexibility to do more. With the services they offer on their platform, I am confident within myself and my finances. Thank you B9.
John Hardy Sr
Great Experience and will continue to Use!!!! Everything is real and legit. Deposit are on time which usually is two days early and the advances really does help in a time of need. THANKS B9!!!
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
What is an account number on a debit card?
An account number (or a primary account number) that one will find on the front side of their credit or debit card is a row of digits ranging from 14 to 19 digits in total. Such sets of digits are unique for each emitted bank card and are assigned to particular accounts. An account number, however, can be found not only on credit or debit cards. They are also often used for various types of plastic cards such as discount cards, gift cards, etc. But whatever type of card the number is placed on, one thing always remains the same - it is the function of a number that makes it a unique identifier of a card.
How to add a debit card to Apple Pay?
Signing up for Apple Pay is easy; just follow the steps below: - Launch the Wallet application. This is a program that securely stores bank card numbers, shop cards, coupons, cinema tickets, etc. That is a virtual wallet. - The Apple Pay box appears. Click on "Add payment card" (plus in the top right corner). - In the new window, click Next. - Scan the card (this is, of course, faster - you just need to put it in the frame), or enter all the data manually (usually, manual entry is not required, as the camera itself recognizes everything except the CVC code) - When everything is approved, enter the CVC security code (the three digits on the back of the card) and accept the terms and conditions - Your phone receives a one-time SMS code which you use to complete the linkage That is all! The operation itself of connecting your card to Apple Pay will take minimum time, and you will end up with a convenient and secure payment system.
How to change pin for a debit card?
When you receive a new debit card, you will get a set of documents to go with it. One of such papers will contain a short row of digits that is extremely important when it comes to making money transactions with your card. Those digits are your card's PIN. What's a PIN? A PIN is a four-digit code that you need to be able to use a debit or a credit card. The principle is simple: each time you're making a transaction, the system will require you to enter a PIN to make sure that you are the legal owner of the card. Some systems will not require a PIN if the sum is under a certain amount. For large sums, however, entering a PIN is always necessary. Without this code, you will not be able to make payments, deposit, or withdraw funds from your card. If your card gets stolen, it will be of no use to a perpetrator without the PIN, as well. With that said, any cardholder must follow two simple rules in terms of a PIN. The first one is to keep it secret. The second one is to try not to forget it. However, sometimes y
How to cancel a pending transaction on a debit card?
If you use debit cards, you know a pending transaction. Indeed, it is a process that takes place between two systems (from your bank to the seller). Until the bank approves the transaction, the payment is pending. Even though such a process takes several seconds, you may waive the fee. If you want to cancel this process, tell the seller about it. You may do it if you promptly call your bank to resolve the problem. However, keep in mind that the vendor must confirm the cancellation of the transfer. On the other hand, scammers often make purchases with other people's cards. If you see a pending transaction that you did not make, contact the bank promptly. In this case, the bank will cancel the transaction and block the card to eliminate fraud.
How to unblock a debit card?
As a rule, it is impossible to unlock a debit card independently since this process is controlled exclusively by the bank. If you need to unblock your card, call the bank. - Call the hotline When calling the hotline, you will need to provide your data and information about the card (number, three-digit CVV code). If the card has not expired, your card will be unblocked. In the bank, employees may also solve this problem. Provide the necessary documents, and the bank will reactivate your card within a few minutes.
How does a debit card work?
Even today, there are people who still seem to miss the difference between bank card types. Despite a similar design, credit and debit cards are altogether different types of bank cards in terms of money processing and payment procedures. Another thing that confuses users is the term "credit card. It is often used as a mutual term for both card types. A credit card is a card that has a limited amount of funds that you can borrow from the bank as you make purchases. When you go over the established limit, you overdraft your credit card. This means that you will have to put back more cash than you had to. A debit card, in its turn, has no limit. So technically, you can't overdraft it because it will not let you do so. When paying with such a card, you only use the funds that you actually have - you don't borrow anything from the bank. Basically, you can't spend more than what you have. To be able to use your debit card in the future, however, you need to regularly replenish your balance.
How do overdrafts work?
An overdraft option is only possible if first, your bank has such an option, and second if you gave your bank consent for this possibility. If you didn't know about overdraft for a debit card before, call your bank and ask them if they can make it happen. After that, you won't have to worry about having a zero balance because your bank will back you up. But of course, there is a price for it, and it is usually about 35 dollars.
What do you need to get a debit card?
If you decide to get a debit card, you will need to take simple steps and collect a few documents. The list of documents often differs depending on the bank chosen, but usually, this includes an SSC, driver's license or ID with a photo, proof of address, and state identification card. It is better to check the current list on the bank's website or by calling the support service. After you have prepared the necessary documents, you can open a bank account. This can be done in person by visiting a bank branch convenient for you. Many also allow you to do this online through the website. Please indicate immediately if you need a debit card. After you make a request according to the bank's rules, they will send you the card or ask you to pick it up at the branch. This process takes from one working day to a week.
How to find your pin number for a debit card?
Don't rely on a financial institution to help you recover your password, as they don't have this information. All institutions are guided by the principle that this kind of information is inaccessible to their employees. And no one will extract your digits from the encrypted program either. Try looking for an envelope. When you are given a new plastic carrier at the branch, you receive it in an envelope with a special printout that has the PIN code on it. Check all your papers and important records, as 90% of us don't throw away such documents. You will then have to apply for a new card. There is no application for a different code at any institution. If you are unable to remember and find out the PIN code of your bank card, you have to apply for a new one, with a new number, expiration date, and, of course, a new secret set of digits. This is a chargeable procedure and takes around 7-10 days, but unfortunately, you have no other option.
How to renew a debit card?
As a rule, if the card has expired, you will not be able to use it for making purchases and other transactions. Also, if you have enabled automatic payments, you will receive a message about their cancellation. However, it is not a reason to worry and be nervous because you can extend the validity of debit cards through a bank. If you contact the bank to reissue the card, your card number will remain the same (it is 16 digits), but the CVV number will change. If your card is lost or stolen, the bank will still completely change all your card details to prevent fraud. To renew the card's expiration date, contact the bank with this request. Within a few days, our specialists will contact you and inform you about the possibility of obtaining a new card. After receiving the card, be sure to activate it either at the bank or at home yourself. An important point is the disposal of the old card. Cut it into small pieces so that no one can use it for fraudulent purposes.
How does PayPal® work with a debit card?
If you want extra protection when using your debit card, you can use PayPal® . This service will help you save your card details as purchases will be made through an intermediary. It is very easy to use a debit card with this service. You need to add it to your profile. This will only take you a couple of minutes. Log into your wallet through your account. Then search for a section called "link a debit or credit card." Follow the directions and enter all the required information from your card. There is one more way. During the execution of the payment itself, after choosing a payment method, you may be asked to add a card. There you will also need to enter all the data indicated on the card.
What is a zip on a debit card?
Zip is the same as a postcode. It is a group of numbers and letters that refers to your address. A bank usually asks for your postcode for sending mail when a card is registered. While your original postcode consists of both letters and numbers, a ZIP code on a debit card includes numbers only. For instance, if a postcode is AB 12345, a ZIP code for a debit card will be 12345. You might not be sure which ZIP code one of your debit cards has since it is not put on a card itself. In this case, you can request this information from the bank as a card owner.
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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