INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Tymesea Stacks
I've had a great experience with this card/company so far. Always responds back in a timely matter when I have questions. No complaints.
Jabria
Choose B9. B9 has given me the flexibility to do more. With the services they offer on their platform, I am confident within myself and my finances. Thank you B9.
AG
This is a great app to have especially when you're running low on cash and don't know what To do you can always count on b9 to come through
Taylor Hillhouse
B9 from the jump!!!! B9 seriously saved my behind off the jump! I was so thankful to have stumbled upon B9 and even more thankful when they advanced me $100 instantly! I was on the app maybe 5 minutes total & had $100 advanced to me!! Thank you so much B9!! You're a life saver for sure!!!!!! -forever greatful.
Vicente
I love this app best way for advance virtual card instantly and mailed real card. Instacash after repayment aswell
Darliene
I was in a tight pinch and b9 advanced me $100 at 1st I wasn't sure about this app but they actually pulled through. I'm definitely sticking with b9:)
Kyesha Boyd
This service is been great I enjoyed it and this payment this year for my paydays I have enjoyed being with responses I get back from the customer service department
ziplo loveee
I love b9 they're amazing my money came quick and they gave me and advance and gave me a fair time to pay it I'm in love and I highly recommend
Antonio Sherrell
Best Bank Advancement Incentive. I was browsing through the app and came across B9 and decided to give it a try. So after downloading it and seeing i can set up direct deposit via my employer. The best thing is you can get an advance up to your full paycheck.
Skye Allred
B9 is One of the best places to get your check deposited to and get an advance they give you almost 100% of your paycheck is convenient is well worth it
Janaya Andrews
I love the app so much it makes everything fast and easy to get to and when your low on funds this app really does help with that problem a lot I know that this app helps me so hey why don't you go ahead and download this app for your next payday
Jennifer
I was skeptical at first about the advances but it's great and easy to pay back. I also thought I wouldn't get paid 2 days early anymore but I do! I love my b9 account
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How old do you have to be to get a debit card?
The age of potential debit cardholders varies by the banks issuing them. For some banks, people of 13 years old qualify as eligible to receive a debit card if there is a parental person in charge of the operation. Other bank institutions issue their debit cards to people over the age of 15, and some banks don't consider persons under 16 years old as potential debit cardholders. In regard to debit cards, most banks set rules requiring a potential debit cardholder to be of the age of majority, i.e., 18 years old. In such cases, the involvement of a parent is deemed unnecessary.
I lost my debit card how can I get money?
You can only withdraw money from a stolen or lost card if you have not blocked it. The actual amount will not be withdrawn from the plastic card but from the card account to which it is linked. All options for withdrawing money from a card account: Transfer to another card. If you remember the card details, have access to online banking, or have a template created in your personal office, you can transfer money to any other card, either within your bank or to another bank. The lost card can then be blocked and reissued. At an ATM. Some self-service terminals allow you to withdraw money using the phone number linked to your credit card. You will have to confirm the transaction with a code, which will be sent to your authorized mobile phone number by SMS. At the bank's cash desk. You can get the money at the cashier's desk of your bank with your passport. But this will take a long time, so this option is suitable if you can get to the office and cash out quickly. If it's a long way to the counter, fraud
How to use a debit card online?
In the age of high-tech development and the development of the Internet, Internet banking has reached a new level. Now there is no need to stand in huge queues. Everything can be done online because now all operations are carried out quickly and simply. What should I do? Make your debit card at the bank that you like and ask a specialist to register you in online banking. It's done! Now you have access to online transfers, deposits, and other banking operations right on your phone or computer. Different banks offer different features of their applications. Try to find one that will be more convenient for you.
What is a postal code on a debit card
A postal code is a special code that is unique for any geographical location. Postal codes make the mailing system function properly, with mail delivery reaching correct destinations. When speaking about debit cards, they also have their postal codes. But what for? In debit cards, a postal code is an additional security layer. It is a five-digit number that you will not find on your card's body. This code is mentioned in the debit card documents. This code is attached to the actual location when the cardholder resides and where the bills are mailed.
How to renew a debit card?
As a rule, if the card has expired, you will not be able to use it for making purchases and other transactions. Also, if you have enabled automatic payments, you will receive a message about their cancellation. However, it is not a reason to worry and be nervous because you can extend the validity of debit cards through a bank. If you contact the bank to reissue the card, your card number will remain the same (it is 16 digits), but the CVV number will change. If your card is lost or stolen, the bank will still completely change all your card details to prevent fraud. To renew the card's expiration date, contact the bank with this request. Within a few days, our specialists will contact you and inform you about the possibility of obtaining a new card. After receiving the card, be sure to activate it either at the bank or at home yourself. An important point is the disposal of the old card. Cut it into small pieces so that no one can use it for fraudulent purposes.
How to order new debit card?
Ordering a debit card nowadays is easier than ever. Just log in to your bank's website and order issuing of new debit card. You can also perform this procedure using your bank's mobile app. If you don't want to do it on the Internet, you can contact the bank's call center, answer your secret question and issue a new card or visit the Banks branch personally. To become a new customer, go to the bank's website register a new profile. You will be asked to submit your personal information. After creating an account bank, you'll have to wait for an approval message. If you are not approved, visit the bank's branch and finish the process.
What is a routing number on a debit card?
The routing number (RTN) a sequence of nine digits situated on the bottom left-hand side of your check. It defines the geographical whereabouts, or more particularly, the state of a bank in which your card was created. Each state has its one-of-a-kind RTN. Idaho's routing number would be 123103729. For the purposes of finding yours, look at your check or google for an RTN of the state in which you created a debit card. Practically speaking, your routing number is needed when purchasing something on the internet or with the help of your phone. In these situations, the RTN number would be asked of you.
What do you need to get a debit card?
If you decide to get a debit card, you will need to take simple steps and collect a few documents. The list of documents often differs depending on the bank chosen, but usually, this includes an SSC, driver's license or ID with a photo, proof of address, and state identification card. It is better to check the current list on the bank's website or by calling the support service. After you have prepared the necessary documents, you can open a bank account. This can be done in person by visiting a bank branch convenient for you. Many also allow you to do this online through the website. Please indicate immediately if you need a debit card. After you make a request according to the bank's rules, they will send you the card or ask you to pick it up at the branch. This process takes from one working day to a week.
How can someone use your debit card without the card?
Some people believe that it is impossible to use a card without knowing a PIN and a card number. However, the majority of people are unaware that a full card number is not only written on a card itself but on every receipt that you receive after completing an offline transaction. If you do not tear this paper apart or keep it in your wallet, fraudsters will use this opportunity to steal your money. Moreover, they do not even need to know a PIN to use a debit card. So always be careful and do not reveal your card's data.
How do I get my unemployment debit card?
The unemployment card is issued by a bank chosen by your state. In most cases, it's a US Bank, Bank of America, or Central Bank. Once your claim for benefits is approved, it takes 7-10 days for the card to be issued. Once you've got the card, you have to activate it online or by phone. In some states, the unemployment card is issued before the first payment, so you will have zero balance at first. Keep the card after finding a job because if you apply for benefits another time, it will be used again without the need to wait for reissuing.
How to transfer money from apple cash to a debit card?
You can send the money from Apple Cash to a bank account or to a Visa®Card card. For the former case, the transaction can take from 1 to 3 working days, depends from your bank. For the latter situation, you can expect to get the sum of the money during the next 30 minutes. In order to make these kinds of transactions, your first action is to open a Wallet App and choose an Apple Cash card, from which the money would be written off. Find a menu button there, which will look like three dots, tap on the transfer to a bank, and write how much money should be sent away. After that, choose what kind of transfer is to be made: to a bank account will require a 1-2 Business days option, to a Visa®Card card Instant transfer is the way to go. The last step for you is to either tap on the debit card or a bank account, to which the money will go.
How to check how much money is on a debit card?
There are several ways to check the amount of funds on your debit card. The first is to use online banking, which is linked to your card. Just go to the application and see the balance; the main thing is to have an Internet connection. The second option is to try to find the nearest ATM, use it by entering the PIN code and selecting the "balance check" function. The amount that is stored on the card should appear on the screen. The last method is to call the bank's hotline, wait for an answer, and request the card balance. Perhaps you will be asked for some data to verify that you are the owner.
All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
B9 App
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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