INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Javier Fernandez
So far this financial tool has delivered all the offerings of its platform including the most attractive which is incremental in pay advances depending on the consistency of your employee direct deposits. The app is pretty simple and user friendly
Darliene
I was in a tight pinch and b9 advanced me $100 at 1st I wasn't sure about this app but they actually pulled through. I'm definitely sticking with b9:)
Rob G
I've had nothing but a positive experience with B9. Account set up with easy and Bank verification was less than a day. It took a week for my direct deposit to hit so that they could give me an advance but once they could verify the income it was a very simple process. I would recommend to anyone.
Michael
This great I got my pay check on time and I got to borrow money to pay off my bills. Still waiting on my card but I was still able to use without it,thank you so much
Dom Delacruz
A Banking app you can trust! This online banking app is one of the best I have used so far. They are new and upcoming but yet they are built and based around the customer. Which is hard to come by now a days. There customer service is amazing and there additional features really help out. Especially during this hard times. (COVID)
kurbside
B9 is grrrrreat i really like this service and thanks B9 your the coolest awsomest app ever thanks so much be safe guys and god bless america give B9 a try seriously its grrrrrrrrrrrrreat
William Magpantay
EXCEPTIONAL BANKING SERVICE B9's app is user friendly and their customer service is exceptional. Personally, the best features of B9 are their Cash Advance and getting paid up 15 days early. What more can you ask for? TWO THUMBS UP! Great job, guys!
David Baca
We were provided excellent customer service. All responses were prompt and professional. Clearly, the upfront statement on our policy stated it was limited which told us that our preliminary research was not well thought out.
Koroush
New age of banking is here ! Being able to withdraw cash two weeks prior to payday is a life saver for people like myself who live paycheck to paycheck . getting paid two days early is also a life saver , fast and swift mailing of the debit card was also a breath a fresh air compared to other banks that take much longer to send a card that can be given much swifter.
Ross Rudd
AMAZING I've never had no problems. Amazing acct for gig workers just like me. It's nice to access your check right away instead of waiting to payday.
Elyanna Alvarez
I love b9 my direct deposit comes in earlier than my normal bank! I also love the cash advance option as I sometimes need my paycheck asap. Awesomeness
AG
This is a great app to have especially when you're running low on cash and don't know what To do you can always count on b9 to come through
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
What is a zip on a debit card?
Zip is the same as a postcode. It is a group of numbers and letters that refers to your address. A bank usually asks for your postcode for sending mail when a card is registered. While your original postcode consists of both letters and numbers, a ZIP code on a debit card includes numbers only. For instance, if a postcode is AB 12345, a ZIP code for a debit card will be 12345. You might not be sure which ZIP code one of your debit cards has since it is not put on a card itself. In this case, you can request this information from the bank as a card owner.
How does PayPal® work with a debit card?
If you want extra protection when using your debit card, you can use PayPal® . This service will help you save your card details as purchases will be made through an intermediary. It is very easy to use a debit card with this service. You need to add it to your profile. This will only take you a couple of minutes. Log into your wallet through your account. Then search for a section called "link a debit or credit card." Follow the directions and enter all the required information from your card. There is one more way. During the execution of the payment itself, after choosing a payment method, you may be asked to add a card. There you will also need to enter all the data indicated on the card.
How to withdraw money from a checking account without debit card?
Complete a withdrawal application from your bank's branch. Fill in your passport details, account details, and the amount of the transaction. Wait for the application to be confirmed - it usually takes about 5 minutes. Receive the withdrawal amount at the cash desk - the bank will immediately deduct the withdrawal fee, if any. Some ATMs allow withdrawing money without a card. To do this, select the appropriate menu item at the ATM. Fill in the form: indicate the number, expiry date, first name and surname, CVC-code of the card, number of the agreement with the bank, passport data, and other information. Specify the amount required for withdrawal. You will receive an SMS code to approve the transaction. If your smartphone supports NFC, funds can be withdrawn via this application by attaching your phone to an ATM that supports contactless transactions and withdraw funds as usual.
How to transfer money from a debit card to a bank account?
Thanks to debit cards, anyone may transfer money to another person's account with or without a transaction fee. Sending money in this way requires only account data (the number and name of the owner) and the ability to use the bank's online applications. Log in to your bank's mobile application, select the desired card and specify the number of funds debited. After, select the "transfer to a bank account" function and enter the recipient's account number. Do not forget to check all entered data before the transfer. There are also special online services through which you may also transfer money to a bank account. They have a similar translation process.
What is a prepaid debit card?
A prepaid card is a banking product that is a card with funds credited to it, similar to the gift cards of retail chains, as well as those of mobile operators and Internet service providers. There is no annual or another maintenance fee for such cards. The client is only charged a fee for issuing the card, which depends on its face value. The cards can be plastic with a magnetic stripe and CVC2 code or virtual. This card is not personalized and is not linked to an account. The owner of this card can make any purchases within the limit, which is set on the balance of funds and the total amount of funds transferred to the card.
How to transfer money from a debit card to a prepaid card?
Cards with a stored value are very different from the usual debit cards. Talking about the regular ones, your money is kept in a private account of your bank. A debit card is a key for using these funds. Prepaid cards comprise an encrypted amount on a special anonymous account, while the debit card is recorded in the name of the owner. But sending a particular sum is no different from the usual one. It is important whether your bank has the possibility of such an operation. Ask the specialists in your bank about this option. And be sure to find out the commission that banks charge for the transfer. Knowing this, you should not have any problems with your money being sent and received.
How do banks investigate disputes on debit cards?
In each bank, there are particular people that are responsible for resolving transaction frauds. These people, bank investigators, will firstly look at the data of the transaction which came under the question. It can be an IP address of the purchase made or the unusual timing for this card, and so on. When the cardholder claims that the seller somehow tricked them, some additional info about this merchant may be obtained. If the situation becomes serious in the opinion of the bank, then outside forces, such as the police or the Federal Bureau of Investigation, could be incorporated.
How to pay with a debit card?
There are many ways to pay for goods or services with a debit card. The classic way to pay in most shops is with a special device in which you swipe/insert/attach your card. Most new ones can be simply attached to the device, after what you need to enter the pin code. Although you can change your card settings and not enter a pin code for small purchases. In addition, you can add your card to an electronic wallet for example, Apple Pay. Then, to pay for anything, you will not even require the physical presence of the card; just hold your smartphone to the device. But this payment method may not work everywhere. Finally, you can withdraw money from an ATM and pay with cash if needed. However, most places have long been equipped for accepting bank cards.
How long does it take for a debit card to arrive?
The delivery time for your new or reissued debit card depends on your bank. In most situations, cards will be delivered within 5-10 business days. If you need the card earlier, don't despair. Some banks can issue a card the very next day or after a couple of business days. Also, delivery times depend on the address. Perhaps the fastest way would be to pick up the card yourself at a bank branch. You can always clarify the terms by calling the support service.
How to get a new debit card?
The good news is that it is extremely easy to make. If your current debit card is expiring soon, you just need to go to your bank and ask for a replacement. In this case, as you have already been to this bank and made a card there, you already know all the documents that you need. But if you want to create an additional debit card, then you need to do research on the banks that are available for your region and choose the same one as for the previous card or a new one. In most cases, the documents required for this procedure are written on the website of a chosen bank, but if not, call them and ask. Depending on your bank, you can either order a new card online, or you will need to go to their nearest office and make it in person.
How do I get my unemployment debit card?
The unemployment card is issued by a bank chosen by your state. In most cases, it's a US Bank, Bank of America, or Central Bank. Once your claim for benefits is approved, it takes 7-10 days for the card to be issued. Once you've got the card, you have to activate it online or by phone. In some states, the unemployment card is issued before the first payment, so you will have zero balance at first. Keep the card after finding a job because if you apply for benefits another time, it will be used again without the need to wait for reissuing.
How can someone use your debit card without the card?
Some people believe that it is impossible to use a card without knowing a PIN and a card number. However, the majority of people are unaware that a full card number is not only written on a card itself but on every receipt that you receive after completing an offline transaction. If you do not tear this paper apart or keep it in your wallet, fraudsters will use this opportunity to steal your money. Moreover, they do not even need to know a PIN to use a debit card. So always be careful and do not reveal your card's data.
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Bad news denying salary advance

When emergency circumstances come into our lives, we are more likely to carry out rash actions to find the needed money. Some people tend to take payday loans even with an average credit score. But some lenders will charge you extra and make it only worse.

The best alternative to such unreliable methods is a Salary Advance. With this type of loan, you will be able to repay your debt safely and fastly. Moreover, salary advances give you an opportunity to make beneficial savings and may be found in your local credit union.

Balance sheet entry for advance salary

Salary Advance by itself is a newly introduced financial option that lets you have your salary earlier than the official payday set by the employer. It is presented by the wage advance companies and lets you borrow money from your own salary by just taking it gradually, as you earn it, and not as a single paycheck.

Here are the distinctive features of the Salary Advance loan:

  • By having the loan approved, you also get access to financial counseling along with the savings account, to which the funds transfer is made
  • The maximum loan amount is 500 dollars throughout one paycheck period
  • It includes no fees at all
  • Interest rate percentage decreases each time the deposit sum is covered
  • Free all-day access and self-serve of the account
  • To be eligible to take the advance, an employee should be not less than 18 years old

However, each withdrawal should be discussed with a credit union officer. It is a drawback of a salary advance loan, yet it helps to monitor your funds balance. Taking the cash away without letting the officer know may cause a one-year delay in your borrowing privileges. As follows, you should make a request each time you want to take out some cash.

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With each new loan advance, some part of the advanced payment is converted into a deposit for your savings account. You will have access to these funds in the future, which is very helpful since the loan terms help you save this money and be able to use them. Thus, your account gives you stable dividends, which improves your balance.

Talking about the APR and required deposit, since each loan has to be no more than 500 dollars each month, you have to commit investments to cover the borrowed sum. If the salary advance cash account balance is less than 500 dollars, the APR equals 12%, and the cumulative percentage for the initial deposit comes to be only 5%.

In contrast, when you have more than 500 dollars, the APR decreases to 5.50%, and the deposit comes up to 7% of the loan advance.

Your Salary Advance Cash Account

In addition, your salary advance cash account is not so easy to access since the funds work as collateral for the advance loan at the same time. It is a guarantee that the accrued interest and the amount of the initial loan will be repaid. Also, note that the payment should be produced on the established pay date and by one payment process.

Bank of america salary advance

You have to remember that there is no access to the accumulated salary advance. And even if the request to withdraw funds is accepted, the borrowing privileges will be delayed for about a month.