INTRODUCING B9 ADVANCE
Fee Free
B9 Advance is a free financial benefit built with you in mind.
Built right into the B9 Wallet, B9 Advance helps you cover unexpected expenses between paydays.
B9 ADVANCE HELPS YOU HAVE ACCESS TO CASH WHEN YOU NEED IT MOST
Available within the B9 Wallet app, B9 Advance gives you access to money between paydays. It’s repaid automatically from your paycheck.
  • No credit checks
  • No additional fees
  • No additional interest
  • Best of all, it is free for you!
Smart limits are in place to help you from overspending.
Funds available instantly with a B9 debit card*
B9 Card
FOR WHOM B9 ADVANCE IS BEST SUITED
  • GIG workers
  • Hard workers
  • Immigrants
  • Students
  • Anyone with credit history problems or without credit history
SURPRISE EXPENSES CAN POP UP AT ANY TIME
Life never goes according to plan. B9 Advance has you covered!
20% of households have less than $400 in their checking or savings accounts.
*The 2019 Survey of Consumer Finances (SCF)
Many of the people who have $400 or more available to them likely have already separated that money for another obligation (and so, in other words, the cash isn’t really available to them).
*The 2019 Survey of Consumer Finances (SCF)
HOW IT WORKS
Access your B9 Advance right in your B9 Wallet.
Set up your direct
deposit allocation
Via paper form submitted to your employer
Directly through the B9 App
Funds are credited after the first direct deposit to B9
To increase
your limit
Increase your direct deposit allocation
Add more funds to your B9 account to increase your limit

Just a quick recap of how our famous B9 Advance works:
STILL HAVE QUESTIONS? WE HAVE ANSWERS
How does it work?
Switch your direct deposit to your B9 account here > Wait until you get the first funds credited to your B9 account > Check out your B9 Advance allotment and cash out your earnings earlier -- no more waiting around for your paycheck!
How much does it cost?
It’s completely FEE-FREE!
Fee Free
What if I send funds out of my B9 account?
If you direct funds outside of your paycheck to your B9 account those funds will not count towards your payroll deposit.
All your questions answered
REVIEWS
Author
It's a good app only thing is they charge you atm fees I used AllPoint Atm thinking it would of been free but Nope still got charged
T-Two
Your best friend in a pinch I really enjoyed the app and I really appreciate the loan out of nowhere when I really needed it although it could be a little more user-friendly and possibly have some alternative options for like adding more than one Bank account
Skye Allred
B9 is One of the best places to get your check deposited to and get an advance they give you almost 100% of your paycheck is convenient is well worth it
Koroush
New age of banking is here ! Being able to withdraw cash two weeks prior to payday is a life saver for people like myself who live paycheck to paycheck . getting paid two days early is also a life saver , fast and swift mailing of the debit card was also a breath a fresh air compared to other banks that take much longer to send a card that can be given much swifter.
Elyanna Alvarez
I love b9 my direct deposit comes in earlier than my normal bank! I also love the cash advance option as I sometimes need my paycheck asap. Awesomeness
Joe Hansbrough
Very easy to use customer service was really quick to fix the problem that I had will definitely be recommending this to my family and friends
Aerie Lee Morgan
B9 has helped me in my financial situation so much since I have been utilizing there services. They make it easy to pay back the loan and receive one too.
Rowena Abieras
At first I didn't think the app was legit but it is. I'm happy that there's an app that does advances for those who are self employed (gig worker). Thank you B9!
Chris B
They gave me an advance when nobody else would. They also made it super easy to switch my direct deposit over. Extremely helpful customer service
Andria Dixon
At first i was a little confused but after my first deposit i was able to advance an amount. Definitely happy and reccomend expecially during those pay gaps.
Angela Russell
B9 has come in clutch a lot of times B9 has helped me so much in times that were rough I appreciate this app so much
Jennifer
I was skeptical at first about the advances but it's great and easy to pay back. I also thought I wouldn't get paid 2 days early anymore but I do! I love my b9 account
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How does PayPal® work with a debit card?
If you want extra protection when using your debit card, you can use PayPal® . This service will help you save your card details as purchases will be made through an intermediary. It is very easy to use a debit card with this service. You need to add it to your profile. This will only take you a couple of minutes. Log into your wallet through your account. Then search for a section called "link a debit or credit card." Follow the directions and enter all the required information from your card. There is one more way. During the execution of the payment itself, after choosing a payment method, you may be asked to add a card. There you will also need to enter all the data indicated on the card.
How do I get my unemployment debit card?
The unemployment card is issued by a bank chosen by your state. In most cases, it's a US Bank, Bank of America, or Central Bank. Once your claim for benefits is approved, it takes 7-10 days for the card to be issued. Once you've got the card, you have to activate it online or by phone. In some states, the unemployment card is issued before the first payment, so you will have zero balance at first. Keep the card after finding a job because if you apply for benefits another time, it will be used again without the need to wait for reissuing.
How long do refunds take on debit cards?
A refund is the process of getting the exact amount of money that you spent before. The time for it to happen varies in accordance with the bank that you are using, but in general, it is about 7 to 10 working days. This is because when you pay for something, you think that your money is simultaneously sent to the seller. In reality, it takes some amount of time for your sum to appear in their account. For this reason, the vendor can only allow for a refund when s/he sees that your money is actually in their revenue.
How to withdraw money from a checking account without debit card?
Complete a withdrawal application from your bank's branch. Fill in your passport details, account details, and the amount of the transaction. Wait for the application to be confirmed - it usually takes about 5 minutes. Receive the withdrawal amount at the cash desk - the bank will immediately deduct the withdrawal fee, if any. Some ATMs allow withdrawing money without a card. To do this, select the appropriate menu item at the ATM. Fill in the form: indicate the number, expiry date, first name and surname, CVC-code of the card, number of the agreement with the bank, passport data, and other information. Specify the amount required for withdrawal. You will receive an SMS code to approve the transaction. If your smartphone supports NFC, funds can be withdrawn via this application by attaching your phone to an ATM that supports contactless transactions and withdraw funds as usual.
How to find your pin number for a debit card?
Don't rely on a financial institution to help you recover your password, as they don't have this information. All institutions are guided by the principle that this kind of information is inaccessible to their employees. And no one will extract your digits from the encrypted program either. Try looking for an envelope. When you are given a new plastic carrier at the branch, you receive it in an envelope with a special printout that has the PIN code on it. Check all your papers and important records, as 90% of us don't throw away such documents. You will then have to apply for a new card. There is no application for a different code at any institution. If you are unable to remember and find out the PIN code of your bank card, you have to apply for a new one, with a new number, expiration date, and, of course, a new secret set of digits. This is a chargeable procedure and takes around 7-10 days, but unfortunately, you have no other option.
How can someone use your debit card without the card?
Some people believe that it is impossible to use a card without knowing a PIN and a card number. However, the majority of people are unaware that a full card number is not only written on a card itself but on every receipt that you receive after completing an offline transaction. If you do not tear this paper apart or keep it in your wallet, fraudsters will use this opportunity to steal your money. Moreover, they do not even need to know a PIN to use a debit card. So always be careful and do not reveal your card's data.
How to get PayPal® with a debit card?
There is a restriction in the types of debit cards that PayPal® allows for usage. Check that the one that you want to link with a PayPal® is of Visa®Card, Mastercard®, or American Express types. Then go to the PayPal® website and find the Wallet button. Click it and then Credit and Debit cards as well. In this section, you are now able to link a card for its further exploitation through the PayPal® system. Put in all the information required, check its accuracy and save it.
How to renew a debit card?
As a rule, if the card has expired, you will not be able to use it for making purchases and other transactions. Also, if you have enabled automatic payments, you will receive a message about their cancellation. However, it is not a reason to worry and be nervous because you can extend the validity of debit cards through a bank. If you contact the bank to reissue the card, your card number will remain the same (it is 16 digits), but the CVV number will change. If your card is lost or stolen, the bank will still completely change all your card details to prevent fraud. To renew the card's expiration date, contact the bank with this request. Within a few days, our specialists will contact you and inform you about the possibility of obtaining a new card. After receiving the card, be sure to activate it either at the bank or at home yourself. An important point is the disposal of the old card. Cut it into small pieces so that no one can use it for fraudulent purposes.
How long does it take for a debit card to arrive?
The delivery time for your new or reissued debit card depends on your bank. In most situations, cards will be delivered within 5-10 business days. If you need the card earlier, don't despair. Some banks can issue a card the very next day or after a couple of business days. Also, delivery times depend on the address. Perhaps the fastest way would be to pick up the card yourself at a bank branch. You can always clarify the terms by calling the support service.
What is a prepaid debit card?
A prepaid card is a banking product that is a card with funds credited to it, similar to the gift cards of retail chains, as well as those of mobile operators and Internet service providers. There is no annual or another maintenance fee for such cards. The client is only charged a fee for issuing the card, which depends on its face value. The cards can be plastic with a magnetic stripe and CVC2 code or virtual. This card is not personalized and is not linked to an account. The owner of this card can make any purchases within the limit, which is set on the balance of funds and the total amount of funds transferred to the card.
How to change pin for a debit card?
When you receive a new debit card, you will get a set of documents to go with it. One of such papers will contain a short row of digits that is extremely important when it comes to making money transactions with your card. Those digits are your card's PIN. What's a PIN? A PIN is a four-digit code that you need to be able to use a debit or a credit card. The principle is simple: each time you're making a transaction, the system will require you to enter a PIN to make sure that you are the legal owner of the card. Some systems will not require a PIN if the sum is under a certain amount. For large sums, however, entering a PIN is always necessary. Without this code, you will not be able to make payments, deposit, or withdraw funds from your card. If your card gets stolen, it will be of no use to a perpetrator without the PIN, as well. With that said, any cardholder must follow two simple rules in terms of a PIN. The first one is to keep it secret. The second one is to try not to forget it. However, sometimes y
How to use a debit card in a store?
There is nothing easier than paying with a debit card for purchases or services. It is much more convenient than dealing with cash. Almost all new cards have a special chip, thanks to which it is enough to simply attach your card to the card reader when paying in a store. Also, the card can be inserted into this device. Obsolete card models may require swiping. After that, you usually need to enter a PIN code or sign your check. Make sure your card is signed on the back and matches the one you leave on the check.
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.

Advance salary letter

Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.

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There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly.

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