*B9 Advance℠ are optional service, offered by B9 to its members that require to set up and maintain a direct deposit to B9 Account. All B9 members are informed of their current available maxes in the B9 mobile app. For B9 Advance Terms and Conditions and eligibility requirements apply. Not all users will qualify. Advances amounts range from $30 to $500. New users are usually offered Advances of between $30 to $50. Average approved advance in B9 Basic plan is $82 and the average approved advance in the B9 Premium plan is $267 as of December 2023. See Terms of Services or contact B9 via firstname.lastname@example.org for additional terms, conditions, and eligibility requirements. May not be available in all states.
Their limit may change at any time, at B9’s discretion. B9 subscription is $0 for all clients whose direct deposit amount transferred to their B9 Account is more than $5,000/month. Deposits from multiple employers count. Government benefits also qualify. This does not exempt other fees, see the Terms of Service or contact B9 via email@example.com.
No extra apps needed to move your funds
B9’s Customer Success Team is here to help when you need it!
For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.
Our Agents are available for B9 members via in-app support tab:
Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)
Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)
Email Us You may email us at firstname.lastname@example.org, one of our friendly Customer Success Team members will answer in 24-48 hours.
For additional support you may phone us by clicking on the FAQ for our hours of availability.
Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email email@example.com