Compare and choose your plan
B9 AdvanceB9 Advance$9.99/month
B9 PremiumB9 Premium$19.99/month
B9 Advance maximum limit:
up to $300
up to 100% of your paycheck *
No Fee instant transfers to B9 Members
Instant Advance Deposit
B9 Visa® Debit Card with 4% Cashback
Credit Report
Credit Bureau Score
Credit Score Simulator

* B9 Advance℠ and B9 Premium℠ are optional services, offered by B9 to its members that require to set up a payroll direct deposits to the B9 Account each month. All B9 Advance℠ and B9 Premium℠ members start with up to $100 early pay advance. B9 Premium℠ members have a potential for it to increase up to 100% of their earnings they deposit from their paycheck to their B9 Account. All B9 members are informed of their current available maxes in the B9 mobile app. Their limit may change at any time, at B9’s discretion.

All-in-one
mobile app
Free download for IOS and Android
No extra apps needed to move your funds
B9 App
Legal
Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints

Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email compliance@mbanq.com