Zero Interest B9 Advance Pay
Up to 100% of your paycheck
No credit check!
  1. Download and register in B9 App
  2. Setup your payroll deposit to B9 Account
  3. Use your Zero Interest B9 Advance Pay
Only $9.99 $4.99/month
Everyday banking with
NO credit checks, NO minimum balance, NO overdraft fees.
Only need SSN or ITIN!
SSN & ITIN are accepted to open B9 Account.
Instant cash
Instant transfers between B9 members.
B9 Visa® Card
Pay everywhere with your B9 Visa® Card or withdraw cash from ATM
Need Help?
Hablamos Español
B9 speaks your native language
Enjoy mobile app
Free download for iOS and Android
B9 App
Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.


Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email