

Subject to approval
mobile app
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B9’s Customer Success Team is here to help when you need it!
For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.
Our Agents are available for B9 members via in-app support tab:
Mon-Fri: 6 AM to 9 PM Pacific Standard Time (9 AM to 12 AM Eastern Standard Time)
Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)
Email Us You may email us at support@test.bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.
For additional support you may phone us by clicking on the FAQ for our hours of availability.
Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email compliance@mbanq.com