B9 VISA®
DEBIT CARD
Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.
B9 App & Card
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Don’t wait for your paycheck anymore, your B9 Debit Card and B9 Advance have you covered!
  • Send your earnings to your B9 card.
  • Wait until your first B9 Advance funds get credited to your B9 account.
  • Check out your B9 Advance maxes and have access to your earnings earlier.
B9 App
Easy to apply,
Easy to use
Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.
Fair price
There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly. No overdraft fees, no minimum balance required. Get your B9 debit card now.
B9 Price
GET YOUR B9 VISA® DEBIT CARD
Everyday banking with
NO credit checks,
NO minimum balance,
NO overdraft fees.
Only need
SSN or ITIN!
SSN & ITIN are accepted to open B9 Account.
Instant
cash
Instant transfers between B9 members.
B9 Visa®
Card
Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.
REVIEWS
Koroush
New age of banking is here ! Being able to withdraw cash two weeks prior to payday is a life saver for people like myself who live paycheck to paycheck . getting paid two days early is also a life saver , fast and swift mailing of the debit card was also a breath a fresh air compared to other banks that take much longer to send a card that can be given much swifter.
Michael
This great I got my pay check on time and I got to borrow money to pay off my bills. Still waiting on my card but I was still able to use without it,thank you so much
Tymesea Stacks
I've had a great experience with this card/company so far. Always responds back in a timely matter when I have questions. No complaints.
Concrete_Soul Hardbody_Spirit
Greatest choice I have made in a while when it comes to banking.B9 comes through when you need them most.I received services immediately.
Kyesha Boyd
This service is been great I enjoyed it and this payment this year for my paydays I have enjoyed being with responses I get back from the customer service department
Brittnay Setting
B9 has been so helpful in the past recent weeks! Our family came into some rough patches and this app was the perfect way of advancing my own hard earned money and not charging me an arm and a leg to receive it sooner! I am so happy I signed up and will continue using it! the creator is the real GOAT!
Marcus Goodwin
B9 is a awesome and really helps when you need extra money.Also I like the fact it helps wen your are in a quick emergency , I would most definitely recommend them to anyone.
Elyanna Alvarez
I love b9 my direct deposit comes in earlier than my normal bank! I also love the cash advance option as I sometimes need my paycheck asap. Awesomeness
David Baca
We were provided excellent customer service. All responses were prompt and professional. Clearly, the upfront statement on our policy stated it was limited which told us that our preliminary research was not well thought out.
Taylor Hillhouse
B9 from the jump!!!! B9 seriously saved my behind off the jump! I was so thankful to have stumbled upon B9 and even more thankful when they advanced me $100 instantly! I was on the app maybe 5 minutes total & had $100 advanced to me!! Thank you so much B9!! You're a life saver for sure!!!!!! -forever greatful.
T-Two
Your best friend in a pinch I really enjoyed the app and I really appreciate the loan out of nowhere when I really needed it although it could be a little more user-friendly and possibly have some alternative options for like adding more than one Bank account
Danielle Cullum
The cash advance is the most simple process with B9! No credit check, you don't have to have a qualifying direct deposit into your account before you're eligible for the advance, it's completely hassle free. It honestly was a life saver and I was able to get it instantly in a very desperate time of need because of financial struggles due to the pandemic. It might have just been $100, but it put food on the table for me and my 2 year old son until I received my paycheck 4 days later! Thank you B9!
Frequently Asked Questions About Banking and Advances
Add money to my B9 account?
Options to add money to your B9 account:

Setup payroll deposit to your B9 account
Add money instantly from external card (only US debit cards are accepted). Check out Adding an external card to B9 Wallet
Internal transfer from another B9 member (instant)
ACH transfer to B9 account (up to 72 business hours)
How do I change my email address?
Got a new email address? With B9, it is easy to change. Just follow the steps below to change your email address:

Log in -> Profile Tab -> Personal Info -> Click on email -> Type in new email address and send confirmation to new address -> Click on email sent to new email address -> Click on verification button in email to change your email address
B9 Membership Plans
Basic Plan: Through our B9 Account and B9 Card, B9 will charge you a subscription fee of $9.99 (each month while you are a B9 customer).

B9 has the right to change or waive any subscription fee for the use of the B9 Account and B9 Card at any time with prior notice in accordance with applicable law.

We do not charge any additional fees for internal member to member transfers, ACH transfers, or the advance service we offer. The B9 membership fee is for the B9 account.

Premium Plan: For $19.99 a month, the B9 Premium Plan gets you all the features of the B9 Advance Plan and more!

-20% discount ($16/month) for 3 months package

With the B9 Premium Plan, you get to check your credit report, credit bureau score, and a credit score simulator with more features to come. Not only that, but you may be offered higher advance limits compared to the regular B9 Advance Plan that offers up to $300.

To switch, go to the Profile tab o
Still fail to scan your ID?
There could be several reasons why your document is not being captured:

Make sure you don't have an active account under different phone number. If you do - request to update the phone number on your previous account
Your document doesn't have expiration date (system doesn't accept documents without expiration date)
If you are still facing difficulty, please contact customer service by emailing customer support at support@bnine.com.
Is my money FDIC insured?
Yes, funds in your B9 account are insured by the FDIC (Federal Deposit Insurance Company) through our partner bank, Evolve Bank & Trust, up to the legal limit of $250,000.
Contacting our Customer Support
Our customer support is open the following hours:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)
Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Our customer service line is open the following hours:

Mon-Fri: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)
Phone Number: (888) 297-5504
ATMs
Currently, B9 does not offer any free ATMs for the B9 card. Any ATM that allows VISA cards to withdraw are accepted by the B9 card.

The B9 card currently does not work with contactless ATMs. You are able to withdraw from ATMs with the B9 card, but unable to deposit into ATMs.

The fees for ATMs are $2.50 plus fees from the owner of the ATM.
Reset a PIN
PIN is set during card activation.

To reset the PIN, customer must go to the cards tab -> click on the 3 dots in the top right corner -> select reset PIN.
Transaction Limits
ATM Limits (all amounts are excluding fees):

$500 per transaction
$1,000 or 6 ATM withdrawals per day
$5,000 per week
$10,000 or 30 ATM withdrawals per month
Transfer money from my B9 account
In the B9 app, you can transfer funds domestically. In the Wallet tab click Send Money and choose one of the options:

Send money instantly to external card (only US debit cards are accepted)
Instant transfer between existing B9 users
Domestic transfer via ACH (1-3 days)
These are the possible reasons why the transfer was failed:

Receiving card doesn't have PUSH feature
Exceeded the limits for transactions
Transaction Dispute
We strongly recommend that you reach out to the merchant you are wanting to dispute the transaction from in order to discuss the details of the transaction. This may be a much quicker process to resolve your concern, as they may be able to refund you the purchase and save you time.

If you are looking to continue with the dispute process, please note that only transactions that are posted to your account can be disputed. Pending charges may be temporary or can change before they post.

We strongly recommend you reaching out to the merchant for immediate questions about any charges you may have with them. You also have the ability to lock your card to prevent further transactions from occurring by going to the Cards Tab of the app, clicking on the top right corner, and selecting Lock Card.

If you need any help with a transaction, please reach out to our Customer Success Team so we can help.
What is the name of the bank?
Banking services are provided by Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC.

To report a complaint relating to banking services, email compliance@mbanq.com
Referral Program
Love B9 and looking to earn some cash? Refer a friend & get $5 cash when they complete these steps:

1. Sign-up and activate their B9 Card
2. Add $10 or more to their B9 Account
3. Enter referral code in Profile section and clicking Get Rewarded

After those steps are completed in order, the referral bonus of 5$ will be awarded to you and your friend within 2 business days.

Important Note! The referral code must have been generated before the newly referred member creates their account.
Can I refund B9 Membership fee?
At the moment that you signed up with us, you agreed to have the monthly fees deducted from your account and unfortunately, we cannot refund the monthly fees, as these are used to manage your B9 account.

Check Cardholder Agreement for more details.
All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
B9 App
Legal
Contacting B9 Customer Support

B9's Customer Success Team is here to help when you need it!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email compliance@mbanq.com

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It is hard to imagine life nowadays without debit cards because it is undisputedly one of the most convenient methods of keeping and carrying money. You can use debit cards for paying at restaurants, stores, and other places and for withdrawal of money. Moreover, you can transfer funds wirelessly from one debit card to another with the help of mobile banking.

Let us tell you more about the purposes of debit cards and the conditions for their usage.

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There are plenty of ways you can employ debit cards in the modern world. The debit cards release you from carrying cash and make it possible to keep all money in your bank account. Moreover, you can withdraw cash from the debit card if you need it in any automated teller machine.

What makes the usage of debit cards even more convenient is the development of online banking systems and the introduction of contactless payments to all industries in the market. Thus, you can make transactions with your friends using the mobile bank app, perform online purchases, and use Apple Pay, Samsung Pay, or Google Pay for contactless purchases.

However, sometimes you have to pay transaction fees and other extra fees for the usage of the debit cards. Below we will tell more about the costs of having a debit card.

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Usually, you do not need to pay a monthly fee if you use a debit card, but there are other paid services provided by banks.

So, you can be charged a fee for the following operations:

  • Cash withdrawals
  • Transactions between countries (foreign transaction fee)
  • Overrun of your funds (overdraft fee)
  • Usage of additional services

So, you should ask the provider of the card about the possible charges when you start using it to avoid unexpected expenses. Furthermore, some financial institutions charge monthly fees for using their services. Make sure that you are aware of all details related to possible debit card charges.

Unlike credit cards, usual and prepaid debit cards are safer to use because you do not borrow money from anyone but spend money that you have. Having savings accounts, you can release a card for them and keep the savings securely. Security of your funds is an important factor that makes debit cards so attractive for users.

There are more advantages of debit cards:

  • Fast to get without requirements to credit history and credit score
  • Mobile payment platforms
  • Safety of funds with the easy recovery of money if the card is lost or stolen
  • Spending your own funds and not taking a debt

As regards disadvantages, there are a few of them as well:

  • Limited amount of money
  • Overdraft fees and other charges

All in all, it is more comfortable and safe to have your cash stored on the debit card and perform cash withdrawal when you need it. Moreover, debit cards allow you to make debit transactions and manage your personal finance more responsibly by checking the spending account.