B9 VISA®
DEBIT CARD
Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.
B9 App & Card
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Don’t wait for your paycheck anymore, your B9 Debit Card and B9 Advance have you covered!
  • Send your earnings to your B9 card.
  • Wait until your first B9 Advance funds get credited to your B9 account.
  • Check out your B9 Advance maxes and have access to your earnings earlier.
B9 App
Easy to apply,
Easy to use
Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.
Fair price
There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly. No overdraft fees, no minimum balance required. Get your B9 debit card now.
B9 Price
GET YOUR B9 VISA® DEBIT CARD
Everyday banking with
NO credit checks,
NO minimum balance,
NO overdraft fees.
Only need
SSN or ITIN!
SSN & ITIN are accepted to open B9 Account.
Instant
cash
Instant transfers between B9 members.
B9 Visa®
Card
Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.
REVIEWS
Patricia
Payday advance. I was in need of money before my payday. I didn't want to take out a personal or payday loan and pay high interest rates. With B9, I was able to receive an instant payday advance over a week before my actual payday. Sign up was simple and quick. B9 came through and saved me a lot of time, money worry and stress. The advance will be deducted from my payday direct deposit without the high interest rates attached!
Tymesea Stacks
I've had a great experience with this card/company so far. Always responds back in a timely matter when I have questions. No complaints.
Marcellus Fails
This application is great! I had a problem and they was quick to fix it and emailed me back everytime I emailed them!!!!
Danielle Cullum
The cash advance is the most simple process with B9! No credit check, you don't have to have a qualifying direct deposit into your account before you're eligible for the advance, it's completely hassle free. It honestly was a life saver and I was able to get it instantly in a very desperate time of need because of financial struggles due to the pandemic. It might have just been $100, but it put food on the table for me and my 2 year old son until I received my paycheck 4 days later! Thank you B9!
Marcus Goodwin
B9 is a awesome and really helps when you need extra money.Also I like the fact it helps wen your are in a quick emergency , I would most definitely recommend them to anyone.
Darliene
I was in a tight pinch and b9 advanced me $100 at 1st I wasn't sure about this app but they actually pulled through. I'm definitely sticking with b9:)
Michael
This great I got my pay check on time and I got to borrow money to pay off my bills. Still waiting on my card but I was still able to use without it,thank you so much
Jabria
Choose B9. B9 has given me the flexibility to do more. With the services they offer on their platform, I am confident within myself and my finances. Thank you B9.
Teresa Urbano
This is app is great for an advance I was able to get a cash advance by my 2nd direct deposit. I would definitely recommend this app never really had issues with it like other payroll advance app. And it also lets you repay them anytime it's GREAT!!!!
Hayden Phillips
B9 is amazing, it has everything I need to do banking, and it even offers a cash advance which is really useful when unexpected expenses come up. I would highly recommend this and give it a five star rating!
Elyanna Alvarez
I love b9 my direct deposit comes in earlier than my normal bank! I also love the cash advance option as I sometimes need my paycheck asap. Awesomeness
Brian Ramsey
B9 is a great company that offers the world's best cash advance opportunities.The customer service is outstanding and persues excellence in assisting you.I recommend this company to anyone.
Frequently Asked Questions About Banking and Advances
Contacting our Customer Support
Our customer support is open the following hours:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)
Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Our customer service line is open the following hours:

Mon-Fri: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)
Phone Number: (888) 297-5504
How can I close my account?
If you wish to close your account, please make sure to remove your direct deposit away from coming to B9 to avoid any future issues by following these steps:

Open the B9 app -> Go to the profile tab -> Tap on manage your direct deposit -> Select online deposit switch -> Tap on continue -> Tap at the button on the top right corner next to "your connections" -> Select: revoke access.

You can move your deposit away from the "Manage your direct deposit" and also by going directly to your employer to update your paycheck allocation with them. We suggest confirming with your employer as well.
How can I change my name on my B9 account?
Name change? No problem! All you need to do is reach out to our support team with the following:

Type out your new name that you need to update your account to
A selfie with you holding the ID that has your new name as proof of name change
Once you have that, feel free to contact our support team and we will change right away!
How do I update my address?
Have a new address? No problem! Please contact our support team with the following:

Type out your new address you would like to update your account to
Attach a proof of new address such as a utility bill or USPS piece of mail
Once you have those, please reach out to us and we will be able to change right away!
Still fail to scan your ID?
There could be several reasons why your document is not being captured:

Make sure you don't have an active account under different phone number. If you do - request to update the phone number on your previous account
Your document doesn't have expiration date (system doesn't accept documents without expiration date)
If you are still facing difficulty, please contact customer service by emailing customer support at support@bnine.com.
Can I refund B9 Membership fee?
At the moment that you signed up with us, you agreed to have the monthly fees deducted from your account and unfortunately, we cannot refund the monthly fees, as these are used to manage your B9 account.

Check Cardholder Agreement for more details.
Reset a PIN
PIN is set during card activation.

To reset the PIN, customer must go to the cards tab -> click on the 3 dots in the top right corner -> select reset PIN.
Transfer money from my B9 account
In the B9 app, you can transfer funds domestically. In the Wallet tab click Send Money and choose one of the options:

Send money instantly to external card (only US debit cards are accepted)
Instant transfer between existing B9 users
Domestic transfer via ACH (1-3 days)
These are the possible reasons why the transfer was failed:

Receiving card doesn't have PUSH feature
Exceeded the limits for transactions
Transaction Limits
ATM Limits (all amounts are excluding fees):

$500 per transaction
$1,000 or 6 ATM withdrawals per day
$5,000 per week
$10,000 or 30 ATM withdrawals per month
Is my money FDIC insured?
Yes, funds in your B9 account are insured by the FDIC (Federal Deposit Insurance Company) through our partner bank, Evolve Bank & Trust, up to the legal limit of $250,000.
How do I update my phone number?
Updating your phone number is easy! All you need to do is reach out to our support team with the following:

Current phone number on the account
New phone number you are looking to change to
A selfie with you holding the ID you onboarded with
Once you have those 3 items, feel free to contact our support team and we will change right away!
Send Money to Another Card (transfers from your B9 Card):
The maximum amount of money you can send in one transaction is $500 and the minimum amount is $1.
$1,000 or 4 times per day
$3,000 or 10 times per week
$3,000 or 12 times per month
ACH Limits:
CREDIT

$2,000 per day
$5,000 per week
$10,000 per month
DEBIT

$4,000 or 2 transfers per day
$5,000 or 3 transfers per week
$10,000 or 8 transfers per m
B9 app doesn't work. What can I do?
Please make sure that you have the latest version of the B9 app and if still doesn't work uninstall and reinstall the B9 app, if the issues persist you can contact us:

In App support
Email: support@bnine.com

Phone Number: (888) 297-5504
All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
B9 App
Legal
Contacting B9 Customer Support

B9's Customer Success Team is here to help when you need it!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email compliance@mbanq.com

Europcar complaints procedure

  • ✅ Europcar complaints procedure
  • ✅ Pay everywhere with your B9 Visa® Card!
  • ✅ Europcar mastercard - Bnine

Europcar mastercard

It is hard to imagine life nowadays without debit cards because it is undisputedly one of the most convenient methods of keeping and carrying money. You can use debit cards for paying at restaurants, stores, and other places and for withdrawal of money. Moreover, you can transfer funds wirelessly from one debit card to another with the help of mobile banking.

Let us tell you more about the purposes of debit cards and the conditions for their usage.

There are plenty of ways you can employ debit cards in the modern world. The debit cards release you from carrying cash and make it possible to keep all money in your bank account. Moreover, you can withdraw cash from the debit card if you need it in any automated teller machine.

What makes the usage of debit cards even more convenient is the development of online banking systems and the introduction of contactless payments to all industries in the market. Thus, you can make transactions with your friends using the mobile bank app, perform online purchases, and use Apple Pay, Samsung Pay, or Google Pay for contactless purchases.

However, sometimes you have to pay transaction fees and other extra fees for the usage of the debit cards. Below we will tell more about the costs of having a debit card.

Usually, you do not need to pay a monthly fee if you use a debit card, but there are other paid services provided by banks.

So, you can be charged a fee for the following operations:

  • Cash withdrawals
  • Transactions between countries (foreign transaction fee)
  • Overrun of your funds (overdraft fee)
  • Usage of additional services

So, you should ask the provider of the card about the possible charges when you start using it to avoid unexpected expenses. Furthermore, some financial institutions charge monthly fees for using their services. Make sure that you are aware of all details related to possible debit card charges.

Unlike credit cards, usual and prepaid debit cards are safer to use because you do not borrow money from anyone but spend money that you have. Having savings accounts, you can release a card for them and keep the savings securely. Security of your funds is an important factor that makes debit cards so attractive for users.

There are more advantages of debit cards:

  • Fast to get without requirements to credit history and credit score
  • Mobile payment platforms
  • Safety of funds with the easy recovery of money if the card is lost or stolen
  • Spending your own funds and not taking a debt

As regards disadvantages, there are a few of them as well:

  • Limited amount of money
  • Overdraft fees and other charges

All in all, it is more comfortable and safe to have your cash stored on the debit card and perform cash withdrawal when you need it. Moreover, debit cards allow you to make debit transactions and manage your personal finance more responsibly by checking the spending account.