B9 VISA®
DEBIT CARD
Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.
B9 App & Card
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Don’t wait for your paycheck anymore, your B9 Debit Card and B9 Advance have you covered!
  • Send your earnings to your B9 card.
  • Wait until your first B9 Advance funds get credited to your B9 account.
  • Check out your B9 Advance maxes and have access to your earnings earlier.
B9 App
Easy to apply,
Easy to use
Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.
Fair price
There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly. No overdraft fees, no minimum balance required. Get your B9 debit card now.
B9 Price
GET YOUR B9 VISA® DEBIT CARD
Everyday banking with
NO credit checks,
NO minimum balance,
NO overdraft fees.
Only need
SSN or ITIN!
SSN & ITIN are accepted to open B9 Account.
Instant
cash
Instant transfers between B9 members.
B9 Visa®
Card
Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.
REVIEWS
Kyesha Boyd
This service is been great I enjoyed it and this payment this year for my paydays I have enjoyed being with responses I get back from the customer service department
Marcellus Fails
This application is great! I had a problem and they was quick to fix it and emailed me back everytime I emailed them!!!!
Jaci
Quick and easy cash advances and no problem with debit card for purchases! Works for cash app as well and comes in mail fairly fast. Definitely recommend using so far. Gives me a long time to pay back advance as well
John Hardy Sr
Great Experience and will continue to Use!!!! Everything is real and legit. Deposit are on time which usually is two days early and the advances really does help in a time of need. THANKS B9!!!
Skye Allred
B9 is One of the best places to get your check deposited to and get an advance they give you almost 100% of your paycheck is convenient is well worth it
AG
This is a great app to have especially when you're running low on cash and don't know what To do you can always count on b9 to come through
Elyanna Alvarez
I love b9 my direct deposit comes in earlier than my normal bank! I also love the cash advance option as I sometimes need my paycheck asap. Awesomeness
Taylor Hillhouse
B9 from the jump!!!! B9 seriously saved my behind off the jump! I was so thankful to have stumbled upon B9 and even more thankful when they advanced me $100 instantly! I was on the app maybe 5 minutes total & had $100 advanced to me!! Thank you so much B9!! You're a life saver for sure!!!!!! -forever greatful.
kurbside
B9 is grrrrreat i really like this service and thanks B9 your the coolest awsomest app ever thanks so much be safe guys and god bless america give B9 a try seriously its grrrrrrrrrrrrreat
Concrete_Soul Hardbody_Spirit
Greatest choice I have made in a while when it comes to banking.B9 comes through when you need them most.I received services immediately.
Dom Delacruz
A Banking app you can trust! This online banking app is one of the best I have used so far. They are new and upcoming but yet they are built and based around the customer. Which is hard to come by now a days. There customer service is amazing and there additional features really help out. Especially during this hard times. (COVID)
Antonio Sherrell
Best Bank Advancement Incentive. I was browsing through the app and came across B9 and decided to give it a try. So after downloading it and seeing i can set up direct deposit via my employer. The best thing is you can get an advance up to your full paycheck.
Frequently Asked Questions About Banking and Advances
Contacting our Customer Support
Our customer support is open the following hours:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)
Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Our customer service line is open the following hours:

Mon-Fri: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)
Phone Number: (888) 297-5504
Transaction Dispute
We strongly recommend that you reach out to the merchant you are wanting to dispute the transaction from in order to discuss the details of the transaction. This may be a much quicker process to resolve your concern, as they may be able to refund you the purchase and save you time.

If you are looking to continue with the dispute process, please note that only transactions that are posted to your account can be disputed. Pending charges may be temporary or can change before they post.

We strongly recommend you reaching out to the merchant for immediate questions about any charges you may have with them. You also have the ability to lock your card to prevent further transactions from occurring by going to the Cards Tab of the app, clicking on the top right corner, and selecting Lock Card.

If you need any help with a transaction, please reach out to our Customer Success Team so we can help.
Transaction Limits
ATM Limits (all amounts are excluding fees):

$500 per transaction
$1,000 or 6 ATM withdrawals per day
$5,000 per week
$10,000 or 30 ATM withdrawals per month
How do I upload required documents?
How to upload images to ensure the best outcome:

Use the original document (not a copy or scanned image)
Use the appropriate document
Be sure to take the picture in a bright, well lit room
Avoid any glares, don’t use a flash
Ensure that the entire document is captured and that none of the important areas are covered
Before completing/submitting the image capture, please check that all documents in the picture are clear and legible.
Is my money FDIC insured?
Yes, funds in your B9 account are insured by the FDIC (Federal Deposit Insurance Company) through our partner bank, Evolve Bank & Trust, up to the legal limit of $250,000.
ACH Limits:
CREDIT

$2,000 per day
$5,000 per week
$10,000 per month
DEBIT

$4,000 or 2 transfers per day
$5,000 or 3 transfers per week
$10,000 or 8 transfers per m
What is the name of the bank?
Banking services are provided by Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC.

To report a complaint relating to banking services, email compliance@mbanq.com
How can I close my account?
If you wish to close your account, please make sure to remove your direct deposit away from coming to B9 to avoid any future issues by following these steps:

Open the B9 app -> Go to the profile tab -> Tap on manage your direct deposit -> Select online deposit switch -> Tap on continue -> Tap at the button on the top right corner next to "your connections" -> Select: revoke access.

You can move your deposit away from the "Manage your direct deposit" and also by going directly to your employer to update your paycheck allocation with them. We suggest confirming with your employer as well.
How do I update my phone number?
Updating your phone number is easy! All you need to do is reach out to our support team with the following:

Current phone number on the account
New phone number you are looking to change to
A selfie with you holding the ID you onboarded with
Once you have those 3 items, feel free to contact our support team and we will change right away!
What products does B9 offer?
B9 offers, access the money you earned when you need it. B9 lets you enjoy payday in advance so you can pay bills, get cash, or transfer money to family or another account. You decide what day payday is with B9 Advance.

-B9 ADVANCE
● Early access to your money for free. No interest.
● Easily set up your payroll deposit in the B9 app.
● Get up to 100% of your income up to 15 days early.

-B9 WALLET
● $9.99/month account fees.
● No minimum balance required.
● Free transfers between B9 members.

-VISA® DEBIT CARD
● Use your VISA® debit card anywhere.
● Apple/Samsung/Google Pay

-LINK EXTERNAL BANK CARD

Must be a US debit card issued by bank
Cannot be prepaid card or credit card
-PREMIUM PLAN

Higher advance limits
Credit Report
Credit Bureau Score
Credit Score Simulator
Transfer money from my B9 account
In the B9 app, you can transfer funds domestically. In the Wallet tab click Send Money and choose one of the options:

Send money instantly to external card (only US debit cards are accepted)
Instant transfer between existing B9 users
Domestic transfer via ACH (1-3 days)
These are the possible reasons why the transfer was failed:

Receiving card doesn't have PUSH feature
Exceeded the limits for transactions
Referral Program
Love B9 and looking to earn some cash? Refer a friend & get $5 cash when they complete these steps:

1. Sign-up and activate their B9 Card
2. Add $10 or more to their B9 Account
3. Enter referral code in Profile section and clicking Get Rewarded

After those steps are completed in order, the referral bonus of 5$ will be awarded to you and your friend within 2 business days.

Important Note! The referral code must have been generated before the newly referred member creates their account.
Reset a PIN
PIN is set during card activation.

To reset the PIN, customer must go to the cards tab -> click on the 3 dots in the top right corner -> select reset PIN.
Can I refund B9 Membership fee?
At the moment that you signed up with us, you agreed to have the monthly fees deducted from your account and unfortunately, we cannot refund the monthly fees, as these are used to manage your B9 account.

Check Cardholder Agreement for more details.
All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
B9 App
Legal
Contacting B9 Customer Support

B9's Customer Success Team is here to help when you need it!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email compliance@mbanq.com

Advantage debit card

  • ✅ Advantage debit card
  • ✅ Pay everywhere with your B9 Visa® Card!
  • ✅ Advantage rental car debit card - Bnine

Advantage rental car debit card

It is hard to imagine life nowadays without debit cards because it is undisputedly one of the most convenient methods of keeping and carrying money. You can use debit cards for paying at restaurants, stores, and other places and for withdrawal of money. Moreover, you can transfer funds wirelessly from one debit card to another with the help of mobile banking.

Let us tell you more about the purposes of debit cards and the conditions for their usage.

There are plenty of ways you can employ debit cards in the modern world. The debit cards release you from carrying cash and make it possible to keep all money in your bank account. Moreover, you can withdraw cash from the debit card if you need it in any automated teller machine.

What makes the usage of debit cards even more convenient is the development of online banking systems and the introduction of contactless payments to all industries in the market. Thus, you can make transactions with your friends using the mobile bank app, perform online purchases, and use Apple Pay, Samsung Pay, or Google Pay for contactless purchases.

However, sometimes you have to pay transaction fees and other extra fees for the usage of the debit cards. Below we will tell more about the costs of having a debit card.

Usually, you do not need to pay a monthly fee if you use a debit card, but there are other paid services provided by banks.

So, you can be charged a fee for the following operations:

  • Cash withdrawals
  • Transactions between countries (foreign transaction fee)
  • Overrun of your funds (overdraft fee)
  • Usage of additional services

So, you should ask the provider of the card about the possible charges when you start using it to avoid unexpected expenses. Furthermore, some financial institutions charge monthly fees for using their services. Make sure that you are aware of all details related to possible debit card charges.

Unlike credit cards, usual and prepaid debit cards are safer to use because you do not borrow money from anyone but spend money that you have. Having savings accounts, you can release a card for them and keep the savings securely. Security of your funds is an important factor that makes debit cards so attractive for users.

There are more advantages of debit cards:

  • Fast to get without requirements to credit history and credit score
  • Mobile payment platforms
  • Safety of funds with the easy recovery of money if the card is lost or stolen
  • Spending your own funds and not taking a debt

As regards disadvantages, there are a few of them as well:

  • Limited amount of money
  • Overdraft fees and other charges

All in all, it is more comfortable and safe to have your cash stored on the debit card and perform cash withdrawal when you need it. Moreover, debit cards allow you to make debit transactions and manage your personal finance more responsibly by checking the spending account.