B9 VISA®
DEBIT CARD
Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.
B9 App & Card
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Don’t wait for your paycheck anymore, your B9 Debit Card and B9 Advance have you covered!
  • Send your earnings to your B9 card.
  • Wait until your first B9 Advance funds get credited to your B9 account.
  • Check out your B9 Advance maxes and have access to your earnings earlier.
B9 App
Easy to apply,
Easy to use
Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.
Fair price
There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly. No overdraft fees, no minimum balance required. Get your B9 debit card now.
B9 Price
GET YOUR B9 VISA® DEBIT CARD
Everyday banking with
NO credit checks,
NO minimum balance,
NO overdraft fees.
Only need
SSN or ITIN!
SSN & ITIN are accepted to open B9 Account.
Instant
cash
Instant transfers between B9 members.
B9 Visa®
Card
Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.
REVIEWS
Elia Ortega
To be quite honest if it wasn't for this app I wouldn't be surviving as well as I have been these last couple of months. Being a single mom of two young kids working a part-time job and going to school quite difficult but with this app I was able to take myself a few times with the headaches of not being able to pull out any additional funds
Chris B
They gave me an advance when nobody else would. They also made it super easy to switch my direct deposit over. Extremely helpful customer service
Kayla Krauter
Amazing app, it's so easy to use! Customer service is always super quick to respond and resolve whatever needs their attention. I always know my money's safe when I bank with B9!
Patricia
Payday advance. I was in need of money before my payday. I didn't want to take out a personal or payday loan and pay high interest rates. With B9, I was able to receive an instant payday advance over a week before my actual payday. Sign up was simple and quick. B9 came through and saved me a lot of time, money worry and stress. The advance will be deducted from my payday direct deposit without the high interest rates attached!
Andria Dixon
At first i was a little confused but after my first deposit i was able to advance an amount. Definitely happy and reccomend expecially during those pay gaps.
Tymesea Stacks
I've had a great experience with this card/company so far. Always responds back in a timely matter when I have questions. No complaints.
dystany zapata
I feel like a part of a family. Everything is convient and easy. Quick cash advance and easy to pay back. I have not had any problems with this bank since I have been a customer. Customer is very fast and effective and reply back fast. I would highly recommend this bank to family and friends
HUGO RAMOS
It is been a pleasure to apply and get this account I have no problems at all and I already set up direct deposit everything good 100% recommended
Hayden Phillips
B9 is amazing, it has everything I need to do banking, and it even offers a cash advance which is really useful when unexpected expenses come up. I would highly recommend this and give it a five star rating!
Dino Nunes
This is a fantastic card and they advance on your pay and every time you pay it back it goes up a little bit higher for the old grants even more money it's a great great service very happy I won't go anywhere else
Aerie Morgan
B9 has helped me through my financial struggles now for the last three weeks. They make it easy to get a loan till payday and easy to pay back the loan on payday.
Jaci
Quick and easy cash advances and no problem with debit card for purchases! Works for cash app as well and comes in mail fairly fast. Definitely recommend using so far. Gives me a long time to pay back advance as well
Frequently Asked Questions About Banking and Advances
Transfer money from my B9 account
In the B9 app, you can transfer funds domestically. In the Wallet tab click Send Money and choose one of the options:

Send money instantly to external card (only US debit cards are accepted)
Instant transfer between existing B9 users
Domestic transfer via ACH (1-3 days)
These are the possible reasons why the transfer was failed:

Receiving card doesn't have PUSH feature
Exceeded the limits for transactions
Where do I find my account and routing number?
The account and routing number can be found in the Wallet Tab. Click on the 3 dots in the top right and then click on B9 Wallet.
How do I update my phone number?
Updating your phone number is easy! All you need to do is reach out to our support team with the following:

Current phone number on the account
New phone number you are looking to change to
A selfie with you holding the ID you onboarded with
Once you have those 3 items, feel free to contact our support team and we will change right away!
Send Money to Another Card (transfers from your B9 Card):
The maximum amount of money you can send in one transaction is $500 and the minimum amount is $1.
$1,000 or 4 times per day
$3,000 or 10 times per week
$3,000 or 12 times per month
Still fail to scan your ID?
There could be several reasons why your document is not being captured:

Make sure you don't have an active account under different phone number. If you do - request to update the phone number on your previous account
Your document doesn't have expiration date (system doesn't accept documents without expiration date)
If you are still facing difficulty, please contact customer service by emailing customer support at support@bnine.com.
B9 app doesn't work. What can I do?
Please make sure that you have the latest version of the B9 app and if still doesn't work uninstall and reinstall the B9 app, if the issues persist you can contact us:

In App support
Email: support@bnine.com

Phone Number: (888) 297-5504
Can I refund B9 Membership fee?
At the moment that you signed up with us, you agreed to have the monthly fees deducted from your account and unfortunately, we cannot refund the monthly fees, as these are used to manage your B9 account.

Check Cardholder Agreement for more details.
What Is a Demand Deposit Account?
A demand deposit account (DDA) is a bank account from which deposited funds can be withdrawn at any time, without advance notice. DDA accounts can pay interest on the deposited funds but aren’t required to. Checking accounts and savings accounts are common types of DDAs.
Contacting our Customer Support
Our customer support is open the following hours:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)
Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Our customer service line is open the following hours:

Mon-Fri: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)
Phone Number: (888) 297-5504
How do I upload required documents?
How to upload images to ensure the best outcome:

Use the original document (not a copy or scanned image)
Use the appropriate document
Be sure to take the picture in a bright, well lit room
Avoid any glares, don’t use a flash
Ensure that the entire document is captured and that none of the important areas are covered
Before completing/submitting the image capture, please check that all documents in the picture are clear and legible.
How can I close my account?
If you wish to close your account, please make sure to remove your direct deposit away from coming to B9 to avoid any future issues by following these steps:

Open the B9 app -> Go to the profile tab -> Tap on manage your direct deposit -> Select online deposit switch -> Tap on continue -> Tap at the button on the top right corner next to "your connections" -> Select: revoke access.

You can move your deposit away from the "Manage your direct deposit" and also by going directly to your employer to update your paycheck allocation with them. We suggest confirming with your employer as well.
What is the name of the bank?
Banking services are provided by Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC.

To report a complaint relating to banking services, email compliance@mbanq.com
How do I update my address?
Have a new address? No problem! Please contact our support team with the following:

Type out your new address you would like to update your account to
Attach a proof of new address such as a utility bill or USPS piece of mail
Once you have those, please reach out to us and we will be able to change right away!
Transaction Dispute
We strongly recommend that you reach out to the merchant you are wanting to dispute the transaction from in order to discuss the details of the transaction. This may be a much quicker process to resolve your concern, as they may be able to refund you the purchase and save you time.

If you are looking to continue with the dispute process, please note that only transactions that are posted to your account can be disputed. Pending charges may be temporary or can change before they post.

We strongly recommend you reaching out to the merchant for immediate questions about any charges you may have with them. You also have the ability to lock your card to prevent further transactions from occurring by going to the Cards Tab of the app, clicking on the top right corner, and selecting Lock Card.

If you need any help with a transaction, please reach out to our Customer Success Team so we can help.
All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
B9 App
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Contacting B9 Customer Support

B9's Customer Success Team is here to help when you need it!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email compliance@mbanq.com

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  • ✅ Pay everywhere with your B9 Visa® Card!
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It is hard to imagine life nowadays without debit cards because it is undisputedly one of the most convenient methods of keeping and carrying money. You can use debit cards for paying at restaurants, stores, and other places and for withdrawal of money. Moreover, you can transfer funds wirelessly from one debit card to another with the help of mobile banking.

Let us tell you more about the purposes of debit cards and the conditions for their usage.

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There are plenty of ways you can employ debit cards in the modern world. The debit cards release you from carrying cash and make it possible to keep all money in your bank account. Moreover, you can withdraw cash from the debit card if you need it in any automated teller machine.

What makes the usage of debit cards even more convenient is the development of online banking systems and the introduction of contactless payments to all industries in the market. Thus, you can make transactions with your friends using the mobile bank app, perform online purchases, and use Apple Pay, Samsung Pay, or Google Pay for contactless purchases.

However, sometimes you have to pay transaction fees and other extra fees for the usage of the debit cards. Below we will tell more about the costs of having a debit card.

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Usually, you do not need to pay a monthly fee if you use a debit card, but there are other paid services provided by banks.

So, you can be charged a fee for the following operations:

  • Cash withdrawals
  • Transactions between countries (foreign transaction fee)
  • Overrun of your funds (overdraft fee)
  • Usage of additional services

So, you should ask the provider of the card about the possible charges when you start using it to avoid unexpected expenses. Furthermore, some financial institutions charge monthly fees for using their services. Make sure that you are aware of all details related to possible debit card charges.

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Unlike credit cards, usual and prepaid debit cards are safer to use because you do not borrow money from anyone but spend money that you have. Having savings accounts, you can release a card for them and keep the savings securely. Security of your funds is an important factor that makes debit cards so attractive for users.

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There are more advantages of debit cards:

  • Fast to get without requirements to credit history and credit score
  • Mobile payment platforms
  • Safety of funds with the easy recovery of money if the card is lost or stolen
  • Spending your own funds and not taking a debt

As regards disadvantages, there are a few of them as well:

  • Limited amount of money
  • Overdraft fees and other charges

All in all, it is more comfortable and safe to have your cash stored on the debit card and perform cash withdrawal when you need it. Moreover, debit cards allow you to make debit transactions and manage your personal finance more responsibly by checking the spending account.