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Everyday banking with B9 Mobile App
B9 Visa® Card
Pay everywhere with B9 Visa® Card or withdrawn cash from ATM
B9 Advance
Get your paycheck up to 15 days early
Fee Free bank transfers
ACH and internal transfers fee fee for B9 Members
B9 App
Easy to apply,
Easy to use
Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.
Fair price
There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly. No overdraft fees, no minimum balance required. Get your B9 debit card now.
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GET YOUR B9 VISA® DEBIT CARD
Everyday banking with
NO credit checks,
NO minimum balance,
NO overdraft fees.
Only need
SSN or ITIN!
SSN & ITIN are accepted to open B9 Account.
Instant
cash
Instant transfers between B9 members.
B9 Visa®
Card
Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.
REVIEWS
Miishacamille
Sign up was easy. Got an advance the same night. The only problem I had was using the money right away. I had trouble activating the virtual card. Other than that does what they claim to do.
Andria Dixon
At first i was a little confused but after my first deposit i was able to advance an amount. Definitely happy and reccomend expecially during those pay gaps.
T-Two
Your best friend in a pinch I really enjoyed the app and I really appreciate the loan out of nowhere when I really needed it although it could be a little more user-friendly and possibly have some alternative options for like adding more than one Bank account
Skye Allred
B9 is One of the best places to get your check deposited to and get an advance they give you almost 100% of your paycheck is convenient is well worth it
Kevin Jackson
B9 is a great banking app. They give you early access To your direct deposits and they have pretty quick customer support. I have used them for a couple months and will continue to do so.
Matt Dominguez
B9 has been a great service, they have really came in clutch when I've needed funds asap! I tell all my friends and family about the service, and how they have to get enrolled to see for themselves. Thank you B9!!!!
Koroush
New age of banking is here ! Being able to withdraw cash two weeks prior to payday is a life saver for people like myself who live paycheck to paycheck . getting paid two days early is also a life saver , fast and swift mailing of the debit card was also a breath a fresh air compared to other banks that take much longer to send a card that can be given much swifter.
Rowena Abieras
At first I didn't think the app was legit but it is. I'm happy that there's an app that does advances for those who are self employed (gig worker). Thank you B9!
Chris B
They gave me an advance when nobody else would. They also made it super easy to switch my direct deposit over. Extremely helpful customer service
Joe Hansbrough
Very easy to use customer service was really quick to fix the problem that I had will definitely be recommending this to my family and friends
Jennifer
I was skeptical at first about the advances but it's great and easy to pay back. I also thought I wouldn't get paid 2 days early anymore but I do! I love my b9 account
Dino Nunes
This is a fantastic card and they advance on your pay and every time you pay it back it goes up a little bit higher for the old grants even more money it's a great great service very happy I won't go anywhere else
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How to deposit cash into a bank account?
There are plenty of ways to deposit cash into your bank account, but some require you to have a card. For instance, if you prefer to make bank processes online, you should have a card. Also, one of the methods to do this operation is to find an ATM, but not all of them perform the depositing function. You can check all available functions of the ATM online on the website of your bank. Besides, visiting the office of your bank is the easiest solution to all of the problems connected to the usage of your bank account. Managers of the office will help you to deposit cash into the account. For this purpose, you should prepare the deposit slip where you should put your name, number of bank account, and depositing amount. Current bank account customer service
How to unfreeze bank accounts?
Perhaps the most unpleasant case is the situation when the bank account is frozen. Unfortunately, this phenomenon is frequent, and usually, the bank freezes the account if you do not pay debts or taxes. A frozen account means one thing - you will no longer be able to use the card, pay for goods and services, or transfer money to another account. However, there are several ways to unfreeze a bank account. Firstly, make sure that the bank did not freeze the account by mistake. If, however, the bank has frozen the account accidentally, contact the support service and request that the account be unfrozen. The second method is to delete the judgment within ten days. You must submit an application stating the reasons why the account may be unfrozen. Also, filing for bankruptcy is another solution for unfreezing an account, and, as a rule, it may negatively affect your reputation. Finally, such issues must be resolved through the bank and preferably as soon as possible. Current account phone number
What does it mean to freeze assets and bank accounts?
It means that your bank account and all the money on it have been frozen by the bank. This happens when some shady activity has been discovered on your account. For example, if you made any fake checks or have a great deal of unpaid taxes. You typically cannot do any operations with this account. Depending on your case, restrictions can be held from 10 to 30 and more days. Not only can the bank freeze your account, but you can also do it by yourself. In cases when con men received access to your account, you can call your bank and ask to freeze it. Current bank account phone number
How to add a beneficiary to a bank account?
You can add a beneficiary to your account. This can be useful in many situations, such as simplifying and speeding up the probate process. To do this, you require to visit your bank branch and provide them with the necessary documents and an application. The most reliable option would be to clarify the list of documents in the support service. Usually, the package of documents involves your ID, information about the beneficiary, or their document. And of course, you must know your account details. The process itself is pretty fast. You can check with your bank, and perhaps they also allow you to do this through the application. In this case, the process will be even easier and faster. Current account customer service
How to deposit cash in a bank account?
Nowadays, most people prefer to have their money on credit cards, and probably they are right. But what to do if you suddenly find yourself with a considerable amount of cash? What is the best way to deposit this money? The first and easiest way is to find the nearest ATM and make an ATM deposit. In this case, it is necessary to insert a card into a machine, type your PIN code to unlock it enter the amount of cash that you want to deposit on your account, and insert cash. The second way is by bringing your cash to a local branch of your bank; in this case, a banker will do everything for you. Current bank account customer service
How to open an online bank account?
Luckily, modern technologies allow people to open accounts in the banks without leaving their houses. This is a convenient and smart solution that is now widely used by the majority of users. To open an account in some bank online, you are supposed to perform several steps. Firstly, choose the bank and download its application on your smartphone. Secondly, go into the app and look for the button that will have a meaning similar to "create a bank account." Thirdly, you are expected to make a choice considering the account type you have an interest in. Then, you can fill in the empty spaces with the personal information needed for the identification. The last step is to deposit a certain sum of money on the newly created account (this is an official requirement for some of the banks). Current account phone number
What happens if someone has your bank account number?
Just having your bank account number doesn’t give a person any rights on it. But in combination with your routing and driver’s license numbers, address, and other information, the person can pretty much do everything as you can. Make sure not to give this information out to those who are not trustworthy enough, and be cautious about frauds that can call you and start asking for personal data. Save your bank’s number on your phone so that you will not confuse it with others. Current bank account phone number
What do i do if my bank account is negative?
I believe that most people have experienced this problem when you forget the balance of your bank account, buy something and suddenly find yourself with a negative account. So what to do in this situation? Firstly you have to stop using your account because otherwise, bank fees will only grow. The second step is to transfer money to the account to make it positive. Here you can use your savings account or bring cash to the bank. Also, it is worth talking to a bank manager because some banks wave fees for the first overdraft. Current account customer service
How do i stop automatic payments from my bank account?
The easiest way would be to go to the website of a company and cancel any further payments in your personal account, or call them and tell them the same thing. But there’s also a bit trickier way, which is to call your bank and ask them to stop automatic payments to a certain company. In this case, for some banks, oral notification is enough, but others would also ask to fill in the form. If they do, make sure to send a copy to the company on which you are canceling. In some cases, calling up your bank maybe not be enough. Current bank account customer service
How to open a student bank account?
Opening a student bank account is not a complicated task. It requires just a few documents. Here’s what you need: any form of photo ID (either a passport or a driver’s license), any proof of address (bring your last utility bill or a monthly bank statement), a document proving that you are a student (any official correspondence from a particular university, student ID, etc.). Mind that most banks will ask you to submit original copies rather than photocopies. Visit a bank located near your house and ask the bank’s staff for assistance. Do not forget to give your new account details to your university. Current account phone number
How to open a bank account for a minor?
As a rule, banks do not allow minors to create a bank account without an adult’s involvement. In most cases, a joint owner is represented by the child’s parent or guardian. Once you have decided to develop the kid’s financial habits, specify the exact procedure you need to go through. Some banks will require visiting a local branch in person; others (modern ones) will ask you to install their app and fill out an online application form. You will have to prepare a documentation package including your SSN, driver’s license (or passport), your child’s birth certificate, or school ID (contact a bank representative over the phone for more precise information). In most cases, after you complete the application process, you have to deposit a certain amount of money into the new account. If it is not a custodial account and the kid has access to it, the bank will issue a card that the child can use to make purchases and manage funds at an ATM. Current bank account phone number
How to put cash into your bank account?
The most commonly used way of putting money into a bank account is the usage of ATMs. This method is preferable because there are several ATMs in every city where you can deposit money to the bank account, Western Union, PayPal , and other financial platforms. If you want to put cash on your account personally, you should visit the closest office of your bank and bring a deposit slip. It is a special form that allows workers of the bank to know some details about your account and the sum you want to transfer. Write this data on the deposit slip correctly because otherwise, your cash will be deposited to the bank account of another person. Current account customer service
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B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

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Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

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Current bank account customer service - B9

The bank account is a financial service provided by almost every bank. It allows people to keep their funds in the bank and use them for different purposes. There are several types of bank accounts, and some of them are created for saving money while others are used as storage. In addition to bank accounts, people usually issue a debit or credit card to use the funds from the account any time they want.

In this article, we will discuss the types of bank accounts and how to get them in the US.

Bank Accounts Types

You can discover the variety of bank accounts at your bank because the range of offered types depends on every financial institution.

Current bank account customer service

However, in most cases, you can open the following types of bank accounts:

  • Checking accounts
  • Saving accounts
  • Certificate of deposit

The most popular category is checking bank accounts because it is a convenient way to manage finances and control expenditures. It allows checking the account balance and expenses during the statement period and estimating the budget.

Furthermore, the banks have different offers for people of different ages and social groups. Thus, you can always find an offer of bank account creation with beneficial conditions for you.

Bank Accounts Fees

The creation of a bank account is not always a free service, and you have to pay your bank fees. It can be a service fee or monthly maintenance fee for the usage of an account and debit card connected to it. Account fees are low in most banks, but you have to pay other fees for some operations made with your account.

Firstly, online banking systems allow you to send money to other accounts, but the size of transaction fees depends on the bank and issuer of the second account. Secondly, you cannot only use your funds from the account but also borrow money from a bank if you have insufficient funds. For this service, the bank will charge overdraft fees from your account when you deposit cash to it. Thirdly, you may pay ATM fees if you use the machine of another bank for cash withdrawal.

You can always avoid fees if you know the terms of your bank account and the sizes of the extra charges and monthly maintenance fees.

Online Checking Account

Nowadays the banks have a mobile application where you can use financial products and manage your checking account. With the mobile app, it is easy and fast to make wire transfers, apply for personal loans, pay bills, buy insurance products, and control credit balances. You can start using mobile banking after registration at the bank and ask the bank workers to connect your checking account to the online system.

Personal checking accounts, as well as savings accounts, help to arrange your funds and introduce everyday banking to your life. Furthermore, you can create a checking account online, pay a monthly service fee, and enjoy the remote control over your budget.