The simplest solution that lets your employees get paid when they need it.
Your employee’s financial stress is costing you more than just turnover. Save your employees from cycles of debt and keep the talent you have.
Your employee’s financial stress is costing you money
Financial stress is impacting 9 out of 10 employee’s performance at work.
This means the quality of your employee’s work is being compromised and robbing your bottom line.
B9 App
Companies who offer early wage access products save employees from cycles of debt
Your employee’s financial stress is costing you more than just turnover. Save your employees from cycles of debt and keep the talent you have.
Give them a better solution:
Immediate access to the wages they have earned
How B9 Advance works
— A solution that does the work for you
Share special B9 registration code with your employee
Employee register in B9 App
(4 min approx.)
Payroll allocation setup via paper form or in App
Share special B9 registration code with your employee
$500 B9 Advance activated
New employee onboarding process
Begin onboarding
Sign your contract to begin the onboarding process. You will have a dedicated B9 team member to guide you each step of the way.
Get connected
We are not required any IT integration. B9 Onboarding specialist will generate for your unique code for sharing with employees and send you welcome pack from B9
Launch
Ready, its time to go live and bring your employees the life-changing benefits of B9.
Average time since contract to launch 5-7 working days
All-in-one
mobile app
Free download for IOS and Android
No extra apps needed to move your funds
B9 App
Legal
Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints

Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email compliance@mbanq.com