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Get your paycheck up to 15 days early
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Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.
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There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly. No overdraft fees, no minimum balance required. Get your B9 debit card now.
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SSN & ITIN are accepted to open B9 Account.
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REVIEWS
Chris B
They gave me an advance when nobody else would. They also made it super easy to switch my direct deposit over. Extremely helpful customer service
Author
It's a good app only thing is they charge you atm fees I used AllPoint Atm thinking it would of been free but Nope still got charged
Skye Allred
B9 is One of the best places to get your check deposited to and get an advance they give you almost 100% of your paycheck is convenient is well worth it
Kyesha Boyd
This service is been great I enjoyed it and this payment this year for my paydays I have enjoyed being with responses I get back from the customer service department
Danielle Cullum
The cash advance is the most simple process with B9! No credit check, you don't have to have a qualifying direct deposit into your account before you're eligible for the advance, it's completely hassle free. It honestly was a life saver and I was able to get it instantly in a very desperate time of need because of financial struggles due to the pandemic. It might have just been $100, but it put food on the table for me and my 2 year old son until I received my paycheck 4 days later! Thank you B9!
Author
I was in a stressful spot when b9 helped.me with the money I had to come up with to keep my power on I have recommended b9 to multiple of my friends thank you b9
Taylor Hillhouse
B9 from the jump!!!! B9 seriously saved my behind off the jump! I was so thankful to have stumbled upon B9 and even more thankful when they advanced me $100 instantly! I was on the app maybe 5 minutes total & had $100 advanced to me!! Thank you so much B9!! You're a life saver for sure!!!!!! -forever greatful.
Marcellus Fails
This application is great! I had a problem and they was quick to fix it and emailed me back everytime I emailed them!!!!
David Baca
We were provided excellent customer service. All responses were prompt and professional. Clearly, the upfront statement on our policy stated it was limited which told us that our preliminary research was not well thought out.
Andria Dixon
At first i was a little confused but after my first deposit i was able to advance an amount. Definitely happy and reccomend expecially during those pay gaps.
William Magpantay
EXCEPTIONAL BANKING SERVICE B9's app is user friendly and their customer service is exceptional. Personally, the best features of B9 are their Cash Advance and getting paid up 15 days early. What more can you ask for? TWO THUMBS UP! Great job, guys!
Aerie Morgan
B9 has helped me through my financial struggles now for the last three weeks. They make it easy to get a loan till payday and easy to pay back the loan on payday.
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How many digits are in a bank account number?
Any bank account has two very important numbers routing and account ones. The former one would also be the first nine-digit number written on your checks. It tells about the state in which the account was open and is used when making online or phone purchases. The latter number is 10 to 12 digits. This one is your personal and unique account number, which can be found next to your routing one. The account number is also written on your monthly statements.
How to unfreeze bank accounts?
Perhaps the most unpleasant case is the situation when the bank account is frozen. Unfortunately, this phenomenon is frequent, and usually, the bank freezes the account if you do not pay debts or taxes. A frozen account means one thing - you will no longer be able to use the card, pay for goods and services, or transfer money to another account. However, there are several ways to unfreeze a bank account. Firstly, make sure that the bank did not freeze the account by mistake. If, however, the bank has frozen the account accidentally, contact the support service and request that the account be unfrozen. The second method is to delete the judgment within ten days. You must submit an application stating the reasons why the account may be unfrozen. Also, filing for bankruptcy is another solution for unfreezing an account, and, as a rule, it may negatively affect your reputation. Finally, such issues must be resolved through the bank and preferably as soon as possible.
How much are bank accounts insured for?
Usually, the insurance is paid to the clients of the bank when it is getting closed or can no longer provide previous services to its depositors. The standard insurance of a bank account is 250 thousand dollars. There are different categories of bank accounts for which the insurance amount may change. 250.000 is only the starting price of the coverage. In joint accounts, for example, the cost of the insurance is 250 thousand dollars for each of the owners.
How to send money to someone without a bank account?
Transferring money is possible nowadays even without bank accounts because there is still a massive group of people who do not have them. You can choose traditional ways of sending money through the post office using money orders. The fee for such transfers is smaller than 2$, and this way is much safer than sending cash. Also, several online platforms allow you to transfer money. However, you need to have a debit or credit card for some of them.
How to get old bank statements from a closed account?
If you have to refer to the list of transactions from your closed bank account for any reason, you may rest assured that it is possible even after a significant amount of time has passed. However, keep in mind that most banks keep your statements for five years and are not required to hold on to them for a longer period of time. We recommend requesting statements from an account closed within the last five years. Otherwise, you may face a more time-consuming procedure and exorbitant fees. The most convenient way to receive your statements is to access them online. You can view and print them right away without being charged a fee. If your closed account is too old to access it via the app or the website, you can contact your bank over the phone or visit the office in person. The bank staff may ask you to prove your identity and provide the required information about your bank account.
What happens when a bank closes your account?
When closing a clients account, the bank must return all the money from it to the owner. There are no existing reasons that can allow the bank to hold on to your money. They can only subtract the sum of your debts if these are present. You can also reopen your account after some time of inactivity on it or by paying your debts. If they noticed some unusual activity, which you are sure didnt take place, ask them to reopen it again. The only time when you cannot reopen your account is when the bank is closing itself.
How to deposit cash into a bank account?
There are plenty of ways to deposit cash into your bank account, but some require you to have a card. For instance, if you prefer to make bank processes online, you should have a card. Also, one of the methods to do this operation is to find an ATM, but not all of them perform the depositing function. You can check all available functions of the ATM online on the website of your bank. Besides, visiting the office of your bank is the easiest solution to all of the problems connected to the usage of your bank account. Managers of the office will help you to deposit cash into the account. For this purpose, you should prepare the deposit slip where you should put your name, number of bank account, and depositing amount.
What can someone do with your bank account number and routing number?
In the era when almost everyone has a bank account, a lot of purchases and other financial operations involve a bank account number and routing number. Many people hesitate to give up this information because they are afraid that they can become victims of fraudsters. But the question is, what, in fact, can be done to you if someone gets access to this data? We can start with the good news, and it is almost impossible to hack your online banking service using this information. However, you can still lose money through unauthorized transfer or become a victim of ACH fraud because these operations could be easily done with your bank account number and routing number.
How to unfreeze a bank account?
Your first step is to find out why the bank froze your account and what is your following plan of action. If you have an unpaid debt, the credit company can withdraw the money from your account or take the remaining funds. If you are in such a situation, file for bankruptcy as soon as possible. However, if you can pay this debt, it is better to pay the required amount to handle the problem. In both cases, your bank account will be unfrozen again after you pay all the money you owe. If suspicious frauds are committed using your card, and the bank has decided to freeze it, you should contact find out what the problem is. Most often, it is enough just to confirm your card is safe.
How to get bank account numbers?
Many people, using the services of particular banks, have their bank accounts here. For the account to be identifiable, it is usually assigned a special number called account number. To find out your bank account number, pay attention to your check. At the bottom of it, you will see two series of numbers. The one on the left the shorter one is the routing number. This is not what you are interested in. The next one, however, containing 10-12 digits, is the one you need this is an account number. If you want to get your bank account number online, visit the application of the bank you use. There has to be a section called account summary (or a section with a similar title). Usually, this section is responsible for keeping information about your bank account including the account number.
What do you need to open a bank account?
The first condition is that of age. Only those who reached 18 years old can open a bank account. Other necessities are just about your personal data, such as no less than two types of IDs, your passport, and the drivers license will be enough. The next important document is the social security number. And of course, your name, current living address, and phone number are also necessary. Some banks might also require you to bring in an initial deposit, the minimum of which is specific for every bank. When opening a student checking account, proof of your educational status might also be asked of you.
What is an escrow account in banking?
An escrow account is a comprehensive tool for those who own real property and who are constantly making payments on it. This is an easy means to manage insurance fees and estate taxes for your house. You do not have to save for them separately. The process is as follows: you carry the total set monthly fee, and part of it goes into your escrow account to pay homeowners insurance, taxes, and other expenses related to owning a house. Another part is going toward your title to pay your interest and principal. When the time comes, the bank will use the money to pay your bills. The main advantage of this method is the regularly saving of money. That is, you do not require to try to find the entire amount at a time, but there is time to prepare for payments.
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B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

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Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

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Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.

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