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Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.
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There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly. No overdraft fees, no minimum balance required. Get your B9 debit card now.
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SSN & ITIN are accepted to open B9 Account.
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REVIEWS
Jabria
Choose B9. B9 has given me the flexibility to do more. With the services they offer on their platform, I am confident within myself and my finances. Thank you B9.
Taylor Hillhouse
B9 from the jump!!!! B9 seriously saved my behind off the jump! I was so thankful to have stumbled upon B9 and even more thankful when they advanced me $100 instantly! I was on the app maybe 5 minutes total & had $100 advanced to me!! Thank you so much B9!! You're a life saver for sure!!!!!! -forever greatful.
ziplo loveee
I love b9 they're amazing my money came quick and they gave me and advance and gave me a fair time to pay it I'm in love and I highly recommend
Angela Russell
B9 has come in clutch a lot of times B9 has helped me so much in times that were rough I appreciate this app so much
Cindy Junes
B9 is on point. I wish I would be able to set up my direct deposit automatically but my company is not listed. I set up my direct deposit manually and got paid right on time. Also love that my arch transfer only take 1 business day
Matt Dominguez
B9 has been a great service, they have really came in clutch when I've needed funds asap! I tell all my friends and family about the service, and how they have to get enrolled to see for themselves. Thank you B9!!!!
Kyesha Boyd
This service is been great I enjoyed it and this payment this year for my paydays I have enjoyed being with responses I get back from the customer service department
William Magpantay
EXCEPTIONAL BANKING SERVICE B9's app is user friendly and their customer service is exceptional. Personally, the best features of B9 are their Cash Advance and getting paid up 15 days early. What more can you ask for? TWO THUMBS UP! Great job, guys!
Elizabeth Konkle
Fantastic service Enrollment was fast and easy. My direct deposit went through the same week, and I was immediately eligible to get an advance on my pay. The virtual card was useful while waiting in my card to arrive
Bean
Also I'm going to everything that I need to do is keep one of the notifications of the V9 and abilities of the expectations of the remarkable institutions
Chris B
They gave me an advance when nobody else would. They also made it super easy to switch my direct deposit over. Extremely helpful customer service
T-Two
Your best friend in a pinch I really enjoyed the app and I really appreciate the loan out of nowhere when I really needed it although it could be a little more user-friendly and possibly have some alternative options for like adding more than one Bank account
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How to create a bank account online?
In the era of digital technologies and high-level competition on the financial market creation of a bank account online is one of the easiest tasks. To accomplish this task, you will definitely need your documents, namely identification number, ID card, or driver's license, and in case if the bank requires first deposit information about your other credit card. So, just fill in this information alongside your personal data, and you have opened a bank account online.
How to put cash into your bank account?
The most commonly used way of putting money into a bank account is the usage of ATMs. This method is preferable because there are several ATMs in every city where you can deposit money to the bank account, Western Union, PayPal , and other financial platforms. If you want to put cash on your account personally, you should visit the closest office of your bank and bring a deposit slip. It is a special form that allows workers of the bank to know some details about your account and the sum you want to transfer. Write this data on the deposit slip correctly because otherwise, your cash will be deposited to the bank account of another person.
How do i add someone to my bank account?
This additional person is called a secondary signer. Unlike with the joint accounts, this type of deal is not equitable. In the first case, there are two owners of a card, and they are both responsible for it. In the second case, an added person can do everything as the owner, but hes not legally accountable. If the cardholder wants to withdraw the second user from his card, he can do it without any permission or reason. In any way, there are situations when you might need a secondary signer. The best choice would be to add a relative, a spouse, or the closest friend. After choosing a person, you both would need to go to the bank and sign some forms. And, of course, your personal documents will be needed. Look for this information on the website of the bank or call them up.
How much money can you have in a bank account?
There is no limit on the amount of money kept when it comes to a usual bank account. But you should notice that the insurance amount is only 250 thousand dollars, and keeping more than that on one account can be dangerous. In case when huge sums of money are needed to be kept, consider creating multiple bank accounts. There are no restrictions on the number of accounts or banks in which you can create them. If we are talking about a savings account, look for the one with the biggest interest for you.
How many banks can you have accounts with?
There is no existing limit for you in the number of banks, as well as in the number of bank accounts. You can have as many as you wish or need. Another thing is that after a certain amount, banks can charge you a fee for having so many. That is why you need to put some thought into deciding how many is enough. The general number would be 4, where one pair is for general spendings, such as bills and everyday purchases, and another one is for savings. Youll need a separate account for emergency conservations and for other means, such as investing or college funds.
How to unfreeze bank accounts?
Perhaps the most unpleasant case is the situation when the bank account is frozen. Unfortunately, this phenomenon is frequent, and usually, the bank freezes the account if you do not pay debts or taxes. A frozen account means one thing - you will no longer be able to use the card, pay for goods and services, or transfer money to another account. However, there are several ways to unfreeze a bank account. Firstly, make sure that the bank did not freeze the account by mistake. If, however, the bank has frozen the account accidentally, contact the support service and request that the account be unfrozen. The second method is to delete the judgment within ten days. You must submit an application stating the reasons why the account may be unfrozen. Also, filing for bankruptcy is another solution for unfreezing an account, and, as a rule, it may negatively affect your reputation. Finally, such issues must be resolved through the bank and preferably as soon as possible.
What documentation do i need to open a bank account?
Before going into these details, you need to remember that only those 18 years old can create a bank account for themselves. Otherwise, a joint account with your parents is the way to go. In any case, name, current address, and phone number are the first things to be required. Then, two identification documents will be asked of you, as well as the social security number. If opening a student checking account, validation of your affiliation with a certain university will be needed. An additional criterion for some banks is a minimum initial deposit.
What is a bank account statement?
A bank statement is the list of all the transactions that the owner did for the previous month. It includes all operations made and also your balance at the beginning of the month and at its end. You can access your statement online on the website of your bank. Log in, find the page with electronic statements, choose the period and look at it on any of your devices, or download it as a PDF file.
What is an offshore bank account?
Most people associate offshore with the mafia and something illegal. In fact, there is nothing illegal here. They are simply accounts set up with banks in another country. And everything is legal as long as the owner of the accounts pays taxes on them. Many create such accounts because they often have to send money abroad or because they own real estate or other property in that country. In this case, the presence of such an account greatly facilitates the processes and reduces the time of operations. Illegal offshore companies are only if they are created to reduce taxes. Remember, you still have to pay taxes on time.
How to check my bank account balance online?
The high-tech age does not require us to leave our homes or even call someone for important information. Even if you do not use any of your accounts, it is essential to check their status. This will not only help you know where you are but will also help track down fraudulent transactions. The easiest and fastest method to do this is online. Log in to your online banking applying your original login and password, and find out your balance there. But still, the best way would be to handle the bank's app. Download it to the gadget so that you have access to all the data at any time and anywhere. All you require is access to wi-fi or mobile internet to review the balance.
How to open a bank account for a minor?
As a rule, banks do not allow minors to create a bank account without an adults involvement. In most cases, a joint owner is represented by the childs parent or guardian. Once you have decided to develop the kids financial habits, specify the exact procedure you need to go through. Some banks will require visiting a local branch in person; others (modern ones) will ask you to install their app and fill out an online application form. You will have to prepare a documentation package including your SSN, drivers license (or passport), your childs birth certificate, or school ID (contact a bank representative over the phone for more precise information). In most cases, after you complete the application process, you have to deposit a certain amount of money into the new account. If it is not a custodial account and the kid has access to it, the bank will issue a card that the child can use to make purchases and manage funds at an ATM.
What is a beneficiary on a bank account?
The beneficiary is the person on Payable on a Death or POD bank account. This means that when the owner passes away, his/her heir has a right to use his assets, but only after that. The recipients right become as if s/he is an owner, which means that all the transactions, such as deposits, withdrawals, and so on, are now available to him/her. It can also be very convenient if the person that died had any unpaid debts. In such cases, the beneficiary can pay them off with the bank account of the passed away one.
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B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

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Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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