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Everyday banking with B9 Mobile App
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Pay everywhere with B9 Visa® Card or withdrawn cash from ATM
B9 Advance
Get your paycheck up to 15 days early
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B9 App
Easy to apply,
Easy to use
Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.
Fair price
There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly. No overdraft fees, no minimum balance required. Get your B9 debit card now.
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Everyday banking with
NO credit checks,
NO minimum balance,
NO overdraft fees.
Only need
SSN or ITIN!
SSN & ITIN are accepted to open B9 Account.
Instant
cash
Instant transfers between B9 members.
B9 Visa®
Card
Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.
REVIEWS
Miishacamille
Sign up was easy. Got an advance the same night. The only problem I had was using the money right away. I had trouble activating the virtual card. Other than that does what they claim to do.
ziplo loveee
I love b9 they're amazing my money came quick and they gave me and advance and gave me a fair time to pay it I'm in love and I highly recommend
Aerie Lee Morgan
B9 has helped me in my financial situation so much since I have been utilizing there services. They make it easy to pay back the loan and receive one too.
David Baca
We were provided excellent customer service. All responses were prompt and professional. Clearly, the upfront statement on our policy stated it was limited which told us that our preliminary research was not well thought out.
kurbside
B9 is grrrrreat i really like this service and thanks B9 your the coolest awsomest app ever thanks so much be safe guys and god bless america give B9 a try seriously its grrrrrrrrrrrrreat
Elizabeth Konkle
Fantastic service Enrollment was fast and easy. My direct deposit went through the same week, and I was immediately eligible to get an advance on my pay. The virtual card was useful while waiting in my card to arrive
Joe Hansbrough
Very easy to use customer service was really quick to fix the problem that I had will definitely be recommending this to my family and friends
dystany zapata
I feel like a part of a family. Everything is convient and easy. Quick cash advance and easy to pay back. I have not had any problems with this bank since I have been a customer. Customer is very fast and effective and reply back fast. I would highly recommend this bank to family and friends
Javier Fernandez
So far this financial tool has delivered all the offerings of its platform including the most attractive which is incremental in pay advances depending on the consistency of your employee direct deposits. The app is pretty simple and user friendly
William Magpantay
EXCEPTIONAL BANKING SERVICE B9's app is user friendly and their customer service is exceptional. Personally, the best features of B9 are their Cash Advance and getting paid up 15 days early. What more can you ask for? TWO THUMBS UP! Great job, guys!
Darliene
I was in a tight pinch and b9 advanced me $100 at 1st I wasn't sure about this app but they actually pulled through. I'm definitely sticking with b9:)
Teresa Urbano
This is app is great for an advance I was able to get a cash advance by my 2nd direct deposit. I would definitely recommend this app never really had issues with it like other payroll advance app. And it also lets you repay them anytime it's GREAT!!!!
GENERAL FREQUENTLY ASKING QUESTIONS ABOUT BANKING AND ADVANCES
How much money can you have in a bank account?
There is no limit on the amount of money kept when it comes to a usual bank account. But you should notice that the insurance amount is only 250 thousand dollars, and keeping more than that on one account can be dangerous. In case when huge sums of money are needed to be kept, consider creating multiple bank accounts. There are no restrictions on the number of accounts or banks in which you can create them. If we are talking about a savings account, look for the one with the biggest interest for you.
What does pending transaction mean on my bank account?
A pending transaction is a kind of operation that cannot be done simultaneously. When purchasing something with your card, in most cases, it would become a pending one at first. The reason behind this is that it takes time for the company in which you did shopping to check that your account is valid and has enough money for the deal made. In some cases, it can even take up to 3 working days to complete the transaction. In situations when the merchant, for some reason, decided not to take the money from you, it will be given back within seven days.
How to find a bank by account number?
If you are trying to answer the question of how you can find the bank using your account number, the answer might not satisfy you. Unfortunately, an account number is hardly useful when it comes to identifying the bank where it was opened. To find out to which bank a certain bank account belongs, you should rather use a routing number. A routing number is the raw of digits, usually placed right before the account number. It helps to find out where the bank is located and to which financial institution the account belongs. Not to confuse these two types of numbers, you can use the following hint: check which number is a couple of digits longer. The shorter one is the one you are interested in.
How to transfer money from a credit card to bank account?
If you want to transfer money from a credit card to a bank account, think about it several times. Unfortunately, these cards are mainly intended for paying for various services. When transferring money from a credit card, the bank may charge interest, which will affect your financial situation. However, if you still decide to transfer payment, do the following. Download the online application, enter all data, and select the card for debiting funds. You need to specify the exact sum of the transfer and the recipient's account.
How many digits are in a bank account number?
Any bank account has two very important numbers routing and account ones. The former one would also be the first nine-digit number written on your checks. It tells about the state in which the account was open and is used when making online or phone purchases. The latter number is 10 to 12 digits. This one is your personal and unique account number, which can be found next to your routing one. The account number is also written on your monthly statements.
What happens when a bank closes your account?
When closing a clients account, the bank must return all the money from it to the owner. There are no existing reasons that can allow the bank to hold on to your money. They can only subtract the sum of your debts if these are present. You can also reopen your account after some time of inactivity on it or by paying your debts. If they noticed some unusual activity, which you are sure didnt take place, ask them to reopen it again. The only time when you cannot reopen your account is when the bank is closing itself.
How to open a student bank account?
Opening a student bank account is not a complicated task. It requires just a few documents. Heres what you need: any form of photo ID (either a passport or a drivers license), any proof of address (bring your last utility bill or a monthly bank statement), a document proving that you are a student (any official correspondence from a particular university, student ID, etc.). Mind that most banks will ask you to submit original copies rather than photocopies. Visit a bank located near your house and ask the banks staff for assistance. Do not forget to give your new account details to your university.
How to remove a hold on a bank account?
Holds on bank accounts appear for different reasons, and that is why you have to figure out the reason before taking some actions for their removal. For instance, the bank sometimes freezes your money to check the reliability of transactions and safety of your funds, and if it happens on weekdays, you will not be able to make this process faster. Another reason for holding your money is depositing it to car rentals or hotels. In this case, you should contact the company you deposited money to and ask them to remove the hold as soon as possible. If you are not sure about the reason for the hold, contact your bank manager and ask if it is possible to make money available to use faster.
How to find bank accounts in your name?
Nowadays, this is a frequent case when a person has several accounts ascribed to one name different accounts might serve different purposes, and this is a smart and convenient solution. However, this situation might lead to the fraudsters trying to create accounts in your name or getting access to your already existing accounts. That is why it is useful to know how many and of which type you do have accounts in the banks. To find it out, you should pay attention to your credit report. A credit report is a sort of summary of the account-related information connected with a certain name. Thus, if you are interested in finding out which accounts are attached to your name, a credit report is the first thing you have to check.
How many banks can you have accounts with?
There is no existing limit for you in the number of banks, as well as in the number of bank accounts. You can have as many as you wish or need. Another thing is that after a certain amount, banks can charge you a fee for having so many. That is why you need to put some thought into deciding how many is enough. The general number would be 4, where one pair is for general spendings, such as bills and everyday purchases, and another one is for savings. Youll need a separate account for emergency conservations and for other means, such as investing or college funds.
How to close a bank account without going to the bank?
To do this, you first require to make sure that it is ready to be closed. You require not only to pay off existing debts (if any) but also to transfer the available money to another account or withdraw cash. Also, do not forget about automatic payments that may be linked to this account (subscriptions to applications or services, payments for mobile communications, and so on); you should either cancel them or link to another account. After that, you can close it through your bank's app. Usually, a couple of clicks are enough. If you have any additional questions or difficulties, be sure to contact the support service via chat or by phone.
How to find an old bank account?
This is an often case when people lose their bank accounts and forget about them. However, it does not necessarily mean these accounts are empty. If you think that you have a bank account with money, but you do not have any information about it, it is no longer a problem nowadays. Luckily, there are sites where you can search for lost bank accounts. They work based on the following principle: you go to the site, you enter every detail about yourself and your account to which you have access. Then, you wait. The search will be going in multiple banks through multiple requests, so be ready to wait sometime before you get the result. But, when eventually you realize that there is indeed a lost account with the saved money, you understand it was worth it.
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Contacting B9 Customer Support

B9’s Customer Success Team is here to help you when you need us!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Banking services are provided by Mbanq banking partners, Members FDIC. To report a complaint relating to banking services, email compliance@mbanq.com
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Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.

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