Open B9 Account in minutes
No credit checks
No minimum balance
Fully online
B9 App
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Everyday banking with B9 Mobile App
B9 Visa® Card
Pay everywhere with B9 Visa® Card or withdrawn cash from ATM
B9 Advance
Get your paycheck up to 15 days early
Fee Free bank transfers
ACH and internal transfers fee fee for B9 Members
B9 App
Easy to apply,
Easy to use
Both SSN or ITIN are accepted in order to open your B9 account. You can easily connect B9 to any payroll platform to set up your direct deposit with B9.
Fair price
There is a small $9.99 a month subscription fee for a B9 account which includes a B9 Visa debit card. Open your online bank account in 5 minutes with no minimum balance required, Start making purchases online with your B9 virtual card which is assigned instantly. No overdraft fees, no minimum balance required. Get your B9 debit card now.
B9 Price
GET YOUR B9 VISA® DEBIT CARD
Everyday banking with
NO credit checks,
NO minimum balance,
NO overdraft fees.
Only need
SSN or ITIN!
SSN & ITIN are accepted to open B9 Account.
Instant
cash
Instant transfers between B9 members.
B9 Visa®
Card
Pay everywhere with your B9 Visa® Card or withdraw cash from ATM.
REVIEWS
Joe Hansbrough
Very easy to use customer service was really quick to fix the problem that I had will definitely be recommending this to my family and friends
jose huitron
Your app was a life saver. I needed money for gas and payday was still days away. I downloaded it, linked my direct deposit and within no time I was able to borrow $100.. thank you so so much. I highly recommend this app.
Peter Davidson
At first I was Skeptical of this app. A lot of paycheck advancement app are Deceiving and hard to set up and are not 100% honest. B9 was actually simple and they kept there word on Everything they advertise.I got a paycheck advancement easy and quick without any fees. I would definitely recommend this app. My experience was great the only thing I would change would be that the app lets you transfer money to a debit card instantly. Plus Be compatible with Apple wallet and Apple Pay. Besides that the app is amazing and I will be using this app as my main go to when times are hard. Thank you Plus customer service it's very helpful and they respond quick. Hundred percent recommend this to anyone and everybody
Rob G
I've had nothing but a positive experience with B9. Account set up with easy and Bank verification was less than a day. It took a week for my direct deposit to hit so that they could give me an advance but once they could verify the income it was a very simple process. I would recommend to anyone.
Ross Rudd
AMAZING I've never had no problems. Amazing acct for gig workers just like me. It's nice to access your check right away instead of waiting to payday.
David Baca
We were provided excellent customer service. All responses were prompt and professional. Clearly, the upfront statement on our policy stated it was limited which told us that our preliminary research was not well thought out.
HUGO RAMOS
It is been a pleasure to apply and get this account I have no problems at all and I already set up direct deposit everything good 100% recommended
Dino Nunes
This is a fantastic card and they advance on your pay and every time you pay it back it goes up a little bit higher for the old grants even more money it's a great great service very happy I won't go anywhere else
Skye Allred
B9 is One of the best places to get your check deposited to and get an advance they give you almost 100% of your paycheck is convenient is well worth it
Armando
You guys help a lot of people out with your advance only thing I would do if I be were you guys is maybe advance a lil bit more money for the bigger families out there.
Elia Ortega
To be quite honest if it wasn't for this app I wouldn't be surviving as well as I have been these last couple of months. Being a single mom of two young kids working a part-time job and going to school quite difficult but with this app I was able to take myself a few times with the headaches of not being able to pull out any additional funds
Danielle Cullum
The cash advance is the most simple process with B9! No credit check, you don't have to have a qualifying direct deposit into your account before you're eligible for the advance, it's completely hassle free. It honestly was a life saver and I was able to get it instantly in a very desperate time of need because of financial struggles due to the pandemic. It might have just been $100, but it put food on the table for me and my 2 year old son until I received my paycheck 4 days later! Thank you B9!
Frequently Asked Questions About Banking and Advances
Send Money to Another Card (transfers from your B9 Card):
The maximum amount of money you can send in one transaction is $500 and the minimum amount is $1.
$1,000 or 4 times per day
$3,000 or 10 times per week
$3,000 or 12 times per month Citizens bank create online account
ACH Limits:
CREDIT

$2,000 per day
$5,000 per week
$10,000 per month
DEBIT

$4,000 or 2 transfers per day
$5,000 or 3 transfers per week
$10,000 or 8 transfers per m How to make a citizens bank online account
How do I upload required documents?
How to upload images to ensure the best outcome:

Use the original document (not a copy or scanned image)
Use the appropriate document
Be sure to take the picture in a bright, well lit room
Avoid any glares, don’t use a flash
Ensure that the entire document is captured and that none of the important areas are covered
Before completing/submitting the image capture, please check that all documents in the picture are clear and legible. Citizens bank online account setup
Creating a B9 account
Everything is very simple. It only takes 5 minutes to apply for a B9 account!

Step 1. Download the B9 App

Download in App Store
Download in Google Play

Step 2. Go through Onboarding steps

Please have the following information available:

Valid US phone number
Your Email
Your Full name and Date of birth
Your Full US address
Your SSN or ITIN number
Your US government issued photo ID

Step 3. Once you complete the onboarding process your bank account will be ready instantly! How to create a citizens bank online account
What kind of transfer B9 doesn't accept?
Wire Transfers: We do not accept wire transfers. If you attempt a wire transfer, the transaction will be rejected. We are not liable for wire transfers that you initiate to your B9 Account or deposits of any kind that you mail to us, including if it is lost in transit, lost in the mail, or otherwise not received by us.

Cash: We do not accept cash deposits. If you mail us a cash deposit, we will return the cash to you.

Paper Checks: If you mail a paper check to us, including personal checks, money orders or cashier’s checks, we may apply the check to any negative balance you may have on your B9 Spending Account or return the check to you.

Foreign Currency: We do not accept any deposits in foreign currency. Any deposits received in foreign currency, whether in the form of cash or check, will be returned to you. Citizens bank create online account
How can I close my account?
If you wish to close your account, please make sure to remove your direct deposit away from coming to B9 to avoid any future issues by following these steps:

Open the B9 app -> Go to the profile tab -> Tap on manage your direct deposit -> Select online deposit switch -> Tap on continue -> Tap at the button on the top right corner next to "your connections" -> Select: revoke access.

You can move your deposit away from the "Manage your direct deposit" and also by going directly to your employer to update your paycheck allocation with them. We suggest confirming with your employer as well. How to make a citizens bank online account
Is my money FDIC insured?
Yes, funds in your B9 account are insured by the FDIC (Federal Deposit Insurance Company) through our partner bank, Evolve Bank & Trust, up to the legal limit of $250,000. Citizens bank online account setup
Contacting our Customer Support
Our customer support is open the following hours:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)
Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Our customer service line is open the following hours:

Mon-Fri: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)
Phone Number: (888) 297-5504 How to create a citizens bank online account
What products does B9 offer?
B9 offers, access the money you earned when you need it. B9 lets you enjoy payday in advance so you can pay bills, get cash, or transfer money to family or another account. You decide what day payday is with B9 Advance.

-B9 ADVANCE
● Early access to your money for free. No interest.
● Easily set up your payroll deposit in the B9 app.
● Get up to 100% of your income up to 15 days early.

-B9 WALLET
● $9.99/month account fees.
● No minimum balance required.
● Free transfers between B9 members.

-VISA® DEBIT CARD
● Use your VISA® debit card anywhere.
● Apple/Samsung/Google Pay

-LINK EXTERNAL BANK CARD

Must be a US debit card issued by bank
Cannot be prepaid card or credit card
-PREMIUM PLAN

Higher advance limits
Credit Report
Credit Bureau Score
Credit Score Simulator Citizens bank create online account
Add money to my B9 account?
Options to add money to your B9 account:

Setup payroll deposit to your B9 account
Add money instantly from external card (only US debit cards are accepted). Check out Adding an external card to B9 Wallet
Internal transfer from another B9 member (instant)
ACH transfer to B9 account (up to 72 business hours) How to make a citizens bank online account
How do I update my address?
Have a new address? No problem! Please contact our support team with the following:

Type out your new address you would like to update your account to
Attach a proof of new address such as a utility bill or USPS piece of mail
Once you have those, please reach out to us and we will be able to change right away! Citizens bank online account setup
ATMs
Currently, B9 does not offer any free ATMs for the B9 card. Any ATM that allows VISA cards to withdraw are accepted by the B9 card.

The B9 card currently does not work with contactless ATMs. You are able to withdraw from ATMs with the B9 card, but unable to deposit into ATMs.

The fees for ATMs are $2.50 plus fees from the owner of the ATM. How to create a citizens bank online account
What Is a Demand Deposit Account?
A demand deposit account (DDA) is a bank account from which deposited funds can be withdrawn at any time, without advance notice. DDA accounts can pay interest on the deposited funds but aren’t required to. Checking accounts and savings accounts are common types of DDAs. Citizens bank create online account
How do I change my email address?
Got a new email address? With B9, it is easy to change. Just follow the steps below to change your email address:

Log in -> Profile Tab -> Personal Info -> Click on email -> Type in new email address and send confirmation to new address -> Click on email sent to new email address -> Click on verification button in email to change your email address How to make a citizens bank online account
All-in-one
mobile app
Free download for iOS and Android
No extra apps needed to move your funds
B9 App
Legal
Contacting B9 Customer Support

B9's Customer Success Team is here to help when you need it!

For faster assistance, our FAQ has answers for our most frequently asked questions and is available to you 24/7.

In-App Support

Our Agents are available for B9 members via in-app support tab:

Mon-Fri: 5 AM to 9 PM Pacific Standard Time (8 AM to 12 AM Eastern Standard Time)

Sat-Sun: 6 AM to 6 PM Pacific Standard Time (9 AM to 9 PM Eastern Standard Time)

Email Us You may email us at support@bnine.com, one of our friendly Customer Success Team members will answer in 24-48 hours.

For additional support you may phone us by clicking on the FAQ for our hours of availability.

Complaints
Mbanq’s banking partner, Evolve Bank and Trust, Member FDIC. To report a complaint relating to banking services, email compliance@mbanq.com

How to make a citizens bank online account

The bank account is a financial service provided by almost every bank. It allows people to keep their funds in the bank and use them for different purposes. There are several types of bank accounts, and some of them are created for saving money while others are used as storage. In addition to bank accounts, people usually issue a debit or credit card to use the funds from the account any time they want.

In this article, we will discuss the types of bank accounts and how to get them in the US.

Citizens bank online account setup

Bank Accounts Types

You can discover the variety of bank accounts at your bank because the range of offered types depends on every financial institution.

However, in most cases, you can open the following types of bank accounts:

  • Checking accounts
  • Saving accounts
  • Certificate of deposit

How to create a citizens bank online account

The most popular category is checking bank accounts because it is a convenient way to manage finances and control expenditures. It allows checking the account balance and expenses during the statement period and estimating the budget.

Furthermore, the banks have different offers for people of different ages and social groups. Thus, you can always find an offer of bank account creation with beneficial conditions for you.

The creation of a bank account is not always a free service, and you have to pay your bank fees. It can be a service fee or monthly maintenance fee for the usage of an account and debit card connected to it. Account fees are low in most banks, but you have to pay other fees for some operations made with your account.

Firstly, online banking systems allow you to send money to other accounts, but the size of transaction fees depends on the bank and issuer of the second account. Secondly, you cannot only use your funds from the account but also borrow money from a bank if you have insufficient funds. For this service, the bank will charge overdraft fees from your account when you deposit cash to it. Thirdly, you may pay ATM fees if you use the machine of another bank for cash withdrawal.

You can always avoid fees if you know the terms of your bank account and the sizes of the extra charges and monthly maintenance fees.

Online Checking Account

Nowadays the banks have a mobile application where you can use financial products and manage your checking account. With the mobile app, it is easy and fast to make wire transfers, apply for personal loans, pay bills, buy insurance products, and control credit balances. You can start using mobile banking after registration at the bank and ask the bank workers to connect your checking account to the online system.

Personal checking accounts, as well as savings accounts, help to arrange your funds and introduce everyday banking to your life. Furthermore, you can create a checking account online, pay a monthly service fee, and enjoy the remote control over your budget.